Tech Mahindra Unveils 'AI Delivered Right' Strategy for Responsible and Scalable AI Adoption

Tech Mahindra Introduces 'AI Delivered Right' Strategy

Tech Mahindra, a leading global provider of technology consulting and digital solutions, has announced the launch of its new AI strategy, 'AI Delivered Right'. This comprehensive approach aims to drive responsible, practical, and scalable adoption of AI across industries worldwide 1

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Foundation and Expertise

The strategy is rooted in Tech Mahindra's extensive experience in delivering transformative AI outcomes. A notable achievement underpinning this expertise is the successful creation and open-sourcing of India's first foundational large language model (LLM), Project Indus, developed in collaboration with Intel 1

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Key Focus Areas

As the AI landscape shifts from infrastructure to AI-ready applications, Tech Mahindra's strategy focuses on:

1. Smart data practices
2. Optimized spending for transparency
3. Seamless integration with hyper scalers

These focus areas are designed to help customers adapt and modernize legacy systems for enhanced productivity 1

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Four Foundational Pillars

The 'AI Delivered Right' strategy is built on four key pillars:

1. Transformation Delivered: Embedding AI into core enterprise processes
2. Productivity Delivered: Accelerating efficiency through intelligent automation
3. Innovation Delivered: Enabling new AI-powered products and services
4. Assurance Delivered: Embedding trust and responsible AI practices 2

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Ecosystem Collaboration and Talent Development

Tech Mahindra emphasizes the importance of ecosystem collaboration, working closely with hyper scalers, platform providers, and emerging startups. This approach ensures that each AI deployment is supported by the right technologies and expertise 2

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To address the AI skills gap, the company is investing in targeted reskilling and talent development. Their goal is to train their workforce on AI fundamentals and responsible AI use by the end of FY'26 2

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Advanced AI Systems and Governance

Tech Mahindra is developing advanced Agentic AI systems that enable real-time execution and autonomous decision-making. The company's VerifAI framework ensures governance by offering a comprehensive approach to validating and verifying AI project outcomes 2

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Industry Impact and Partnerships

The strategy aligns with Tech Mahindra's focus on sectors ripe for AI-driven transformation, including Telecom, Life Sciences and Healthcare, Banking, Financial Services and Insurance (BFSI), and Manufacturing 2

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Mohit Joshi, CEO and Managing Director of Tech Mahindra, emphasized the strategy's role in helping enterprises transition from AI exploration to expansion. The company aims to transform AI aspirations into concrete outcomes responsibly 2

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Santhosh Viswanathan, VP and MD of Intel Corporation's India Region, highlighted their collaboration with Tech Mahindra on Project Indus, which has enabled the deployment of sophisticated AI models across industries 2

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Expert Endorsement

Tapati Bandopadhyay, an AI and Automation Expert Advisor, praised Tech Mahindra's AI offerings, including ZeroOps, InfinityOps, and VerifAI frameworks. She noted that these solutions address complex customer challenges in both business and IT operations through practical use cases 2

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As AI continues to reshape industries, Tech Mahindra's 'AI Delivered Right' strategy positions the company as a key player in driving responsible and impactful AI adoption on a global scale.