UIDAI Partners with Sarvam AI to Enhance Aadhaar Services with AI-Powered Voice Interactions and Fraud Detection

UIDAI, Sarvam AI Partner to Bring AI Voice and Fraud Detection to Aadhar in 10 Indic Languages

Sarvam AI's AI stack will be hosted on-premise within UIDAI's air-gapped infrastructure, ensuring that no data leaves its secure environment. The Unique Identification Authority of India (UIDAI) has joined forces with Bengaluru-based Sarvam AI, to improve the user experience for Aadhaar services, reported PTI. According to the announcements, starting March 18, Sarvam AI will deploy AI-powered voice-based interactions to enhance resident-centric use cases. This will enable near real-time feedback from Aadhaar holders regarding their enrollment and update experiences, including any incidents of overcharging. "UIDAI is a people-centric organisation. GenAI is the next technology evolution in UIDAI's journey as a technology pioneer, building on our long-standing commitment to innovation for facilitating ease of living," said Bhuvnesh Kumar, CEO, UIDAI. Furthermore, Sarvam's AI system will also introduce real-time fraud alerts, notifying Aadhaar holders if any suspicious activity is detected during authentication requests, thereby strengthening security. Acknowledging India's linguistic diversity, the AI solution will support voice interactions and fraud detection in 10 languages, including Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam. More languages will be added in the coming months. "We are privileged to collaborate with UIDAI. This engagement exemplifies the immense potential of AI to drive public good," said Vivek Raghavan, co-founder of Sarvam AI. Sarvam AI's custom generative AI stack will be hosted on-premise within UIDAI's air-gapped infrastructure, ensuring that no data leaves its secure environment. This guarantees compliance with data sovereignty and security protocols. The agreement is initially valid for one year, with the possibility of a one-year extension. The solution was developed under UIDAI's volunteer policy, allowing industry collaboration. Sarvam AI's team worked closely with UIDAI's Technology Centre in Bengaluru to develop and deploy the AI system, with UIDAI retaining full ownership. In January, Ashwini Vaishnaw, union minister of Railways and Information & Broadcasting, Electronics and Information Technology, posted on X that he discussed with the Sarvam AI team about options for building India's sovereign LLM. AIM found that Sarvam AI is also one of the startups that has applied for the proposal under the IndiaAI Mission to build India's sovereign LLMs. This is after NITI Aayog signed a Statement of Intent with Sarvam AI in December last year to build a pilot for an Enterprise Reasoning Engine (ERE) atop the National Data and Analytics Portal (NDAP).

UIDAI partners with Sarvam AI to deploy GenAI solution for Aadhaar services

As part of the agreement, Sarvam AI will deploy its voice-based interaction platform for resident-centric use cases, effective immediately. The engagement is valid for one year, with a provision for extension by another year. The platform will initially support 10 Indian languages: Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi and Malayalam. More languages will be added over the coming months. The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based generative artificial intelligence (GenAI) startup Sarvam AI to enhance the user experience across Aadhaar services, the government body said on Tuesday. As part of the agreement, Sarvam AI will deploy its voice-based interaction platform for resident-centric use cases, effective immediately. The engagement is valid for one year, with a provision for extension by another year. The AI-enabled system aims to deliver near real-time feedback to Aadhaar number holders, including notifications around potential overcharging during enrolment and updates. It will also issue real-time fraud alerts in case of suspicious activity during authentication, UIDAI said in a press statement. The platform will initially support 10 Indian languages: Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi and Malayalam. More languages will be added over the coming months. "UIDAI is a people-centric organisation. GenAI is the next technology evolution in UIDAI's journey as a technology pioneer, building on our longstanding commitment to innovation for facilitating ease of living," said Bhuvnesh Kumar, CEO, UIDAI. Sarvam AI has built a custom GenAI stack that will be hosted on-premises within UIDAI's infrastructure, ensuring that no data leaves the authority's secure environment, and maintaining compliance with data sovereignty and security protocols.

UIDAI Partners with Sarvam AI to Enhance Aadhaar Services

Supports 10 languages, with more to be added in the coming months. The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based Generative AI (GenAI) company Sarvam AI to deploy an indigenous GenAI solution aimed at improving Aadhaar services and enhancing user experience. Also Read: Indian Government Allows Aadhaar Face Authentication for Private Entities With the agreement coming into effect from March 18th, Sarvam will deploy the AI solution to perform voice-based interactions for resident-centric use cases. This will help get near real-time feedback from Aadhaar number holders for their enrolment and update processes, including information on overcharging of residents, if any. Additionally, real-time fraud alerts will be sent to Aadhaar number holders, notifying them of any suspicious authentication requests. "UIDAI has always kept Aadhaar number holders at the centre of its focus, and has been constantly working to upgrade technology and improve user experience, further. The fresh MoU is a step in that direction," the official release from the Ministry of Electronics and IT said. Also Read: Aadhaar Has Enabled Jio to Activate Millions of Customers: Infosys Chairman To ensure wider accessibility, the AI-driven solution will support voice interactions in 10 languages, including Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam, with more languages to be added soon in the coming months. According to the official release, the secure on-premise AI deployment will operate within UIDAI's air-gapped infrastructure, ensuring data sovereignty. Developed through UIDAI's volunteer policy, Sarvam AI engineers collaborated with UIDAI's Technology Centre in Bengaluru to develop the solution, which will be owned by UIDAI. "Sarvam AI has delivered a custom GenAI stack, being hosted on-premise within an air-gapped UIDAI infrastructure. No data will leave UIDAI's secure environment at any stage of operation, ensuring full compliance with data sovereignty and security protocols," the Ministry of Electronics and IT said on Tuesday, March 18. Also Read: PMO Orders Mandatory Biometric Aadhaar Verification for SIM Sales: Report "GenAI is the next technology evolution in UIDAI's journey as a technology pioneer, building on our long-standing commitment to innovation for facilitating ease of living," said Bhuvnesh Kumar, CEO of UIDAI. Vivek Raghavan, Co-Founder of Sarvam AI, added, "This engagement exemplifies the immense potential of AI to drive public good." The agreement is valid for one year, with the possibility of extension for another year.

UIDAI Partners Sarvam AI To Offer AI Voice, Fraud Detection To Aadhaar

The AI system will provide real time fraud detection alerts during authentication requests, enhancing security for Aadhaar number holders The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru-based GenAI startup Sarvam AI to integrate AI-powered voice interactions and fraud detection into Aadhaar services. The collaboration will aim to improve user experience and security while ensuring wider accessibility through multilingual support. Under this partnership, Sarvam AI will deploy AI-driven voice based interactions for Aadhaar related services. This will enable real-time feedback from Aadhaar users on their enrolment and update experiences, including any instances of overcharging. The AI system will provide real time fraud detection alerts during authentication requests, enhancing security for Aadhaar number holders. Notably, the system will support 10 languages such as Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam. More languages will be added in the future. Further, Sarvam AI's GenAI stack will be hosted on-premise within UIDAI's infrastructure, ensuring that no data leaves the UIDAI environment. However, the agreement is initially valid for one year, with a potential extension for another year. This partnership aligns with UIDAI's ongoing efforts to enhance Aadhaar services through technology-driven innovation. The GenAI solution was developed under UIDAI's volunteer policy, with Sarvam AI experts collaborating with UIDAI's Technology Centre in Bengaluru. "GenAI is the next step in UIDAI's journey as a technology pioneer, reinforcing our commitment to ease of living," said Bhuvnesh Kumar, CEO, UIDAI. On the same day, Sarvam AI announced the launch of Sarvam Labs, a research initiative in the Bay Area, San Francisco. The lab will focus on foundational AI research for Indic languages. This comes as the startup is planning to submit a proposal to the electronics and IT ministry (MeitY) to build an indigenous AI foundational model under the IndiaAI Mission. Founded in 2023 by Pratyush Kumar and Vivek Raghavan, Sarvam AI has raised $41 Mn (around INR 342 Cr) in its Series A funding round led by Lightspeed Venture Partners, in participation with Peak XV Partners and Khosla Ventures, in December 2023. Since then, the startup has launched small language models (SLMs). Earlier, the startup claimed to have launched India's first open source foundational SLM, Sarvam 2B, focussed on Indic languages. The startup claims that it is trained with 4 Tn tokens and performs better than Meta's Llama in Indian language. Prior to that, Sarvam AI launched Shuka 1.0, which it said was India's first open source audioLM, which can mimic or continue the audio input given - be it a musical beat or a particular language. However, it was an extension on the Llama 8B model.