Slackbot now pulls CRM data, generates charts, and sends DocuSigns directly from chat
Five years after Salesforce acquired Slack for $27.7 billion, the two platforms are finally operating as one integrated system. Slackbot, the AI assistant built into every Slack workspace, can now access the entire Salesforce ecosystem—including CRM records, Tableau analytics, Data 360 profiles, and third-party apps—through simple conversational prompts, eliminating the need to switch between applications.