Apple and Samsung Users Unimpressed with AI Features, Study Reveals
15 Sources
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Apple Intelligence's big moment is here -- and it's greatest challenge
AI is the future according to Big Tech, but getting people on board is an entirely different problem On December 11, after months of incremental rollouts, the ChatGPT-centric suite of AI tools finally debuted in full on iPhones and compatible Apple devices. That means if you have an iPhone 15 Pro,
[2]
iPhone Owners Extremely Unimpressed With Apple Intelligence AI
Apple Intelligence, the iPhone-maker's feature-packed stab at AI integration into its devices, appears to be a total dud with buyers, according to a new survey conducted by online smartphone marketplace SellCell. In a poll of over 1,000 iPhone owners with models built with AI hardware -- the
[3]
Is Apple Intelligence already doomed to irrelevance?
A new study suggests this probably isn't the next 'iPhone moment'. When it comes to AI, Apple has performed quite the U-turn. The company has gone from refusing to even utter the acronym, instead referring to machine learning. That all changed last year, when Apple started positioning its laptops
[4]
Apple and Samsung's AI features are apparently all wrong
Apple has finally entered the AI race with the rollout of Apple Intelligence across its range of products, but it still feels far too late in the game now for the tech giant to even attempt to catch up with Samsung's impressive Galaxy AI features. Two of the best camera phones on the market right
[5]
Majority of Smartphone Users are Unimpressed With AI Features, Study Finds
Smartphone users are not impressed with the latest artificial intelligence features on their devices with 73 percent of Apple users and 87 percent of Samsung users unsatisfied, according to a new study. SellCell quizzed 2,000 smartphone users in the U.S. and found that both Apple and Samsung users
[6]
Survey: Apple Intelligence, Galaxy AI Add 'Little to No Value' for Smartphone Owners
Apple and Samsung customers are not loving the generative AI features on their phones. While we tend to agree that this year's AI craze leaves a lot to be desired, the numbers from a new survey by Sellcell.com are pretty telling. A whopping 73% of iPhone users and 87% of Samsung users say the AI
[7]
Is AI on smartphones just a gimmick? Most iPhone and Samsung owners think so, according to a new poll
Writing Tools is the most popular Apple Intelligence feature in iOS 18.2 A new survey from the company Sellcell has found that most iPhone and Samsung users don't actually think AI improves their daily lives. The survey asked iPhone users with Apple Intelligence and Samsung users with access to
[8]
Apple Intelligence isn't massively valuable, says early survey
Image Playground, which survey respondents wouldn't have used The addition of AI features like Apple Intelligence are not impressive to consumers, a survey of Apple and Samsung smartphone owners claims, but the timing of the survey may have skewed the results. Apple Intelligence is Apple's main
[9]
These Are the Most Popular AI Features on Apple and Samsung Smartphones That You Probably Aren't Using Yet
Among those that have, a few features stood out as the most popular. Apple released its second AI update, iOS 18.2, last week, but most iPhone users have yet to tap into the AI writing tools, photo editing capabilities, and other new Apple Intelligence features released two months ago with iOS
[10]
Most iPhone Users Uninterested in Apple Intelligence, Survey Suggests
iPhone users have largely avoided the Apple Intelligence features released prior to iOS 18.2, a new survey suggests. A survey conducted by SellCell, a tech trade-in platform, has revealed that while nearly half of iPhone users -- 47.6% -- consider AI an important factor when purchasing a
[11]
73% of iPhone Owners Say 'No Thanks' to Apple Intelligence: New Data Echoes CNET's Findings
As Apple rolls out the latest Apple Intelligence features for the iPhone in iOS 18.2, a new survey from the trade journal SellCell indicates 73% of iPhone owners and 87% of Samsung owners claim new AI features "add little to no value" to their phone experiences. The new report echoes a similar
[12]
The top mobile AI features that Apple and Samsung owners actually use
And why some users are avoiding the latest AI features on their phones. Do you use any of the AI features on your smartphone, and if so, do you find them valuable? Those are two of the questions covered in a recent survey from phone reseller SellCell. Released on Monday, the results found that
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Most iPhone owners see little to no value in Apple Intelligence so far
A new survey suggests that Apple Intelligence matters to iPhone buyers, but the majority say that the initial features add little to no value. It remains to be seen whether Genmoji and ChatGPT integration will change that view. Things are even worse for Samsung smartphones, with an even greater
[14]
Surprise, Surprise: No One Is Buying an iPhone for Apple Intelligence
You didn't need to send around a survey for that, I could have told you outright. A survey by a website that helps you price second-hand tech found that artificial intelligence is hardly a deciding factor when people choose whether to buy a new phone. The survey was conducted by SellCell, a site
[15]
The iPhone is doomed because Apple Intelligence isn't smart enough
The year is quickly running out but there is time enough for the Macalope to look at another survey from online used smartphone outlet SellCell. What should we expect from this survey? Well, in 2022 SellCell said 40 percent of iPhone users were going to buy the iPhone SE, which is a tad high.
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A recent study shows that a majority of Apple and Samsung smartphone users find AI features on their devices to be of little value, raising questions about the future of AI in mobile technology.
AI Features Fail to Impress Smartphone Users
A recent study conducted by SellCell, an online smartphone marketplace, has revealed a significant lack of enthusiasm for AI features among Apple and Samsung smartphone users. The survey, which polled 2,000 U.S. smartphone owners, found that 73% of iPhone users and 87% of Samsung users reported little to no value in AI features on their devices
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.Apple Intelligence's Lukewarm Reception
Apple's recent introduction of Apple Intelligence, a suite of AI tools including ChatGPT integration, has failed to generate excitement among users. Of the iPhone owners with models built for AI capabilities (iPhone 16 series, iPhone 15 Pro, and iPhone 15 Pro Max), only 41.6% had tried the new features. Among those who did, 73% found them to be either "not very valuable" or adding "little to no value" to their smartphone experience
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.Samsung Users Even Less Impressed
The negative sentiment was even more pronounced among Samsung Galaxy AI users, with 87% responding that they were unimpressed, and only 5.9% finding the features particularly worthwhile
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.Most Popular AI Features
Despite the overall lukewarm reception, some AI features have gained traction. Apple users reported Writing Tools and notification summaries as the most used features, while Samsung users cited Circle to Search as the most popular
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.Challenges and Concerns
Several factors contribute to the underwhelming response to AI features:
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Accuracy issues: Apple's AI news notifications recently faced criticism for incorrectly summarizing a BBC News report, highlighting concerns about AI reliability
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Limited applications: The current AI technology may have restricted uses that can be reliably implemented on smartphones
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Lack of perceived value: Many users don't see how AI features significantly improve their daily lives
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Implications for Smartphone Manufacturers
This lukewarm reception poses challenges for both Apple and Samsung:
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Marketing hurdles: Apple has positioned several new products as "built for Apple Intelligence," which may not resonate with consumers
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Innovation perception: With iPhone 16 launch suggesting stagnating innovation, Apple may struggle to create another "iPhone moment" with AI
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Consumer education: The survey found that 46.7% of iPhone users did not know enough about AI to compare Apple Intelligence to Galaxy AI, suggesting a need for better consumer education
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Future Outlook
While the current reception is underwhelming, it's worth noting that new features often take time to gain traction. The Apple Watch, for instance, initially struggled to find its purpose but later became successful with the addition of health tracking features
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.As AI technology continues to evolve, smartphone manufacturers will need to focus on developing more practical and valuable AI applications that genuinely enhance the user experience. The challenge lies not only in improving the technology but also in changing consumer perceptions and demonstrating the tangible benefits of AI features in everyday smartphone use.
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