Bank of America Deploys AI Tools to Transform Treasury Management for 3,000 Employees

Bank of America Expands AI Capabilities Across Treasury Operations

Bank of America rolled out two AI-powered platforms on Monday, marking a significant expansion of its artificial intelligence infrastructure for treasury management. The bank launched the AskGPS Intelligence Hub for its Global Payments Solutions employees and introduced Payments Insights for corporate and commercial clients using its CashPro platform1

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. These deployments demonstrate how financial institutions are embedding generative AI directly into operational workflows to address the mounting complexity treasury teams face when managing enormous volumes of payments and foreign exchange data.

AskGPS Intelligence Hub Brings AI-Powered Analytics to 3,000 Employees

The AskGPS Intelligence Hub builds on the bank's existing AskGPS generative AI solution introduced in 2025, which now supports nearly 3,000 employees across Global Payments Solutions3

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. The Intelligence Hub combines client, account, and relationship data to help employees prepare for treasury discussions and identify changing client needs. Jarrett Bruhn, head of data and artificial intelligence for GPS at Bank of America, stated the platform gives teams "smarter, more connected tools that help them deliver greater value to clients"2

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The initial capabilities include Intelligent Treasury Management Reviews, which merge client information, relationship activity, and account structures into unified reviews, allowing employees to spend less time gathering information and more time preparing for client discussions3

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. Digital Account Schematics visualize client accounts, liquidity structures, sweeps, multibank relationships, and associated services, helping employees identify structural changes and understand fund flows2

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. Enhanced Relationship Insights apply AI across relevant client, product, and activity signals to surface changing needs and potential gaps, though employees retain responsibility for decisions and client interactions3

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Payments Insights Delivers Actionable Intelligence for CashPro Clients

Bank of America simultaneously launched Payments Insights, an AI-powered analytics tool added to its CashPro platform for corporate and commercial clients1

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. The capability provides actionable intelligence about payment efficiency, cross-border flows, and working capital performance across U.S. accounts4

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. Through proprietary peer benchmarking and dynamic visualizations, treasury teams can explore trends and identify areas requiring attention.

Jennifer Sanctis, head of CashPro Personalized Technologies in Global Payments Solutions, explained that "corporate treasury teams are managing enormous volumes of payments and foreign exchange data, but that data only creates value when it is organized and delivered in a way that supports action"2

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. CashPro processed 213 million payments in the first half of 2026, representing a 10% year-over-year increase1

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. Payments Insights was developed with direct input from clients, including members of the bank's CashPro Boards, ensuring the experience addresses real-world treasury needs4

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Responsible AI Framework Governs New Capabilities

Both platforms operate under Bank of America's Responsible AI framework, which includes governance, testing, and oversight1

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. The bank emphasized that employees remain responsible for judgment, decisions, and client interactions, with generative AI capabilities designed to provide relevant, traceable information while humans retain final authority3

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. This approach reflects growing industry recognition that AI augmentation rather than replacement creates the most value in complex financial operations.

Expanding Data Intelligence Suite Points to Broader AI Strategy

Payments Insights joins CashPro Data Intelligence, Bank of America's AI-powered suite of treasury insights and analytics tools, which also includes Capital Markets Insights, Mobile Security Insights, CashPro Forecasting, and CashPro Search4

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. The bank plans to expand Capital Markets Insights online next month and will make Security Insights available globally to CashPro program administrators in 20274

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. This phased rollout suggests Bank of America is building a comprehensive AI infrastructure that addresses the tension treasury teams face between speed and visibility. As Sanctis noted in earlier comments, treasury functions are being recast around immediacy, forcing finance teams to reexamine how they manage cash, risk, and data-driven decision-making when "speed without visibility creates risk and visibility without speed creates bottlenecks"2

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