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Cashfree opens checkout to AI agents, leaves final say with shoppers
Cashfree has introduced Checkout for Agents, allowing AI agents to assist with online payments. This feature utilises WebMCP technology to simplify the checkout process for AI shopping assistants. Customers still maintain control over final payment authorisation and sensitive information is
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Cashfree Launches 'Checkout For Agents' To Enable AI-Led Payments
This comes as Indian fintechs bet on agentic commerce. For instance, Razorpay is repositioning itself as an AI-powered business and has rolled out multiple agentic tools Fintech soonicorn Cashfree Payments has launched 'Checkout for Agents', a new tool that enables AI agents to process customer
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Cashfree Payments has launched Checkout for Agents, a solution that enables AI agents to process online payments seamlessly using WebMCP technology. The feature reduces token consumption by over 40% while keeping final payment authorization with customers. Currently, AI agents account for less than 1% of checkout sessions, but the fintech aims to capture the projected $1.5 trillion agentic commerce market by 2030.

Cashfree Payments has launched Checkout for Agents, a new feature designed to streamline online payments for AI agents and AI shopping assistants. The fintech soonicorn introduced this capability using the open-source WebMCP protocol, which allows AI agents to read order details and available payment methods without interpreting a webpage's layout and underlying code
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. The solution addresses a critical friction point in agentic commerce, where traditional web interfaces remain optimized for human navigation rather than AI interaction.The WebMCP protocol directly communicates available actions to AI agents, including reading order totals and selecting payment modes, without requiring agents to crawl websites and decode HTML. Cashfree co-founder Reeju Datta explained that without WebMCP, "the agent has to crawl the website, read the HTML code, figure out what each button means, make the decision and then execute the task, which is a very inefficient process and takes time"
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. AI agents typically consume nearly 2 million tokens on average to decode web pages when executing transactions. Cashfree's solution reduces token consumption by over 40%, potentially lowering computing costs for completing purchases2
.Despite enabling AI agents to navigate the checkout process, Cashfree keeps final payment authorization with human users. The feature stops short of authorizing transactions, requiring customers to review the final order and authenticate payment. "With WebMCP, our aim was to help agents make the checkout process more seamless and efficient. This is the first stage of our agentic payments roadmap. At this point, humans continue to stay in loop for reviewing the final order and authenticating the payment," Datta told ET AI
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. For UPI payments, customers still enter their UPI PIN inside their own UPI app, and Cashfree doesn't allow agents to enter customer card details via WebMCP1
.AI agent traffic on Cashfree's checkout remains nascent, with AI agents currently accounting for less than 1% of checkout sessions across its merchants
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. Datta acknowledged that "agentic traffic on our checkout is still at a nascent stage as the adoption of AI agents is still very early in India"1
. However, he revealed that AI agent traffic has grown around 4-5 times annually and converts 5 times better than SEO traffic, with significantly higher lifetime value2
. Global purchases initiated by AI agents are projected to hit $1.5 trillion by 20302
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The Checkout for Agents feature covers all merchants using Cashfree's hosted checkout and requires no changes to their existing integration. Merchants using Cashfree's checkout page can avail the service without requiring any code changes or technical updates
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. The architecture allows personal AI assistants like Instinct, Meta's Muse, and Grok Bot to reach the final payment step with fewer errors and lower drop-off rates. Datta predicted that "if an agent is visiting and browsing the merchant's website, there will not be any drop off at the payment layer. Your speed of conversion will increase, token usage will drop, and the success rate will be near 100% as far as an agent making a payment is concerned"2
.Cashfree isn't alone in betting on agentic commerce within India's startup ecosystem. Its IPO-bound rival Razorpay is repositioning itself as an AI-powered business operating system through its Agent Studio and agentic commerce push
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. Bengaluru-based Nudge helps ecommerce brands optimize product discovery and conversion rates inside AI platforms, while foodtech giant Swiggy is enabling users to interact with its app through external AI agents to discover food, build carts, place orders, and book restaurant tables2
. Founded in 2015 by Reeju Datta and Akash Sinha, Cashfree Payments processes over $80 billion in annual transaction volumes for over 10 lakh businesses, including MakeMyTrip, Zomato, CRED, and Delhivery2
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