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Deutsche Bank prepares for the "AI economy"
Deutsche Bank wants to reduce the time needed to approve loans to just a few minutes with the help of artificial intelligence (AI). In addition, it is preparing for customers to increasingly contact the bank through autonomously operating AI programs in the future. "We are already preparing for a
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AI cuts some Deutsche Bank corporate loan decisions to minutes
FRANKFURT, Oct 26 (Reuters) - AI is helping Deutsche Bank cut decisions for some smaller corporate lending from weeks to just minutes, its new technology chief Marie-Jeanne Deverdun told Reuters. The project, which went live in the summer, also reduces the time taken to make some lending decisions
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Deutsche Bank is transforming corporate lending with AI, cutting approval times from weeks to minutes for smaller companies. The bank's new CTO Marie-Jeanne Deverdun revealed the institution is preparing for an agentic economy where AI agents interact directly with client systems, while investing €2.5bn through 2028.
Deutsche Bank has successfully deployed AI technology to dramatically reduce corporate lending decisions, cutting approval times from weeks to just minutes for smaller companies. The project, which went live in summer 2024, also compresses lending decisions for multinational corporations from several months to a few weeks
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. Marie-Jeanne Deverdun, who joined Deutsche Bank's management board this year as the new technology chief, explained that for smaller corporates with less complicated legal structures, the transformation means moving from weeks to minutes in processing time.The acceleration comes as banks across the financial sector race to implement AI solutions. Citigroup reports that AI now develops products at lower cost and up to 40 percent faster, while Britain's Barclays Bank announced plans to cut around 5,000 jobs—approximately 5% of its workforce—due to efficiency gains from the technology
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.Deutsche Bank is positioning itself for a future where AI agents operate autonomously on behalf of customers. "We are already preparing for a time when intelligent agents will become our customers," Deverdun stated, describing an agentic economy where the bank's AI agents interact directly with clients' own agents
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. This approach contrasts sharply with some US competitors who are blocking so-called AI agents from accessing customer accounts, fearing these programs could disrupt IT systems and undermine confidence in the financial system.To manage this transition, Deutsche Bank built an internal AI platform called ADA, named after computing pioneer Ada Lovelace. The ADA platform allows the bank to develop, monitor, and control AI agents while maintaining clear accountability and appropriate controls. The system enables Deutsche Bank to oversee agent activity, manage risk, and switch between AI models as technology evolves
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.As Deutsche Bank increases AI adoption, managing cybersecurity threats remains paramount. "We are watching that debate carefully. These are very valid concerns, and, obviously, the management of cyber risk is my number one priority," Deverdun emphasized
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. The institution is deploying significant resources and budget to protect against new technologies and threats, particularly as banking regulators step up efforts to contain growing AI risk.The emergence of shadow AI—where business divisions develop AI applications independently of IT departments—creates additional governance challenges. According to Dataiku co-founder and CEO Florian Douetteau, "Autonomous systems must be managed, not merely monitored," highlighting concerns about accountability for incorrect decisions made by these programs
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Deutsche Bank CEO Christian Sewing has articulated a clear ambition to transform the institution into "a truly AI-powered bank." To achieve this vision, Germany's largest bank will invest more than €2.5bn ($2.80 billion) in expanding its IT systems through 2028
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. This IT investment pales in comparison to US banking giant JPMorgan, which is budgeting $20 billion for technology infrastructure in 2026 alone.The transformation addresses long-standing infrastructure challenges. In 2015, Deutsche Bank's then-CEO criticized its IT landscape as "disjointed, cumbersome and far too often just plain incompatible"
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. After the Ukraine war began, Deutsche Bank had to relocate its tech staff out of Russia and continues streamlining an array of platforms, though recent progress has been noted.Deverdun stressed that success in the AI economy won't come from having the most pilot projects or powerful models. "The race will not be won by the bank with the most pilot projects or the most powerful AI model. It will be won by the bank that truly understands how to use its data with the help of AI and offer its customers the best solutions," she explained
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. This strategic perspective positions data utilization and customer value creation as the true differentiators in banking's AI transformation, rather than technology deployment alone.Summarized by
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