HP Inc. partners with OpenAI to deploy Frontier AI platform across enterprise operations

HP Partners with OpenAI to Deploy Frontier AI Platform Across Enterprise Operations

That connective layer under Frontier is already taking shape across several HP workstreams: Pricing, partner, store, and customer support workflows: HP's channel ecosystem is a major platform opportunity with more than 80% of its business flowing through partners, and 100,000+ partners using the Partner Portal globally. Frontier will help HP create a more consistent self-service layer across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution or conversion. For partners, AI agents can provide always-on guidance across program navigation, business information, and various aspects of partner operations management, shortening information-to-action times, improving satisfaction, and reducing manual load. Workforce Experience Platform (WXP) and device context: HP's WXP platform offers a single pane of glass that can manage entire fleets of devices and provide peace of mind for CIOs. Using Frontier, HP is exploring how device telemetry, support knowledge, operational objects, schemas, and runbooks can help AI reason across fleet health signals, investigate crashes, Wi-Fi issues, and app hangs faster, eventually supporting grounded remediation. Cyber/security: Security is both a proof point and a governance layer. HP teams have used ChatGPT to proactively remediate critical vulnerabilities and speed security analysis across tools, with a directional estimate of roughly 82 hours/week of security-team capacity unlocked. As these cases scale, Frontier's support for permissioning, evaluation, and deployment controls helps HP move quickly and free up human capital while keeping the work reviewable. ChatGPT and Codex: HP is using ChatGPT to support broad knowledge work such as research, analysis, ideation, and workflow automation, while Codex supports modernization, planning, UI scaffolding, and parallel software-delivery tasks.

HP partners with OpenAI to deploy Frontier AI platform By Investing.com

PALO ALTO, Calif. - HP Inc. (NYSE:HPQ) announced Sunday a strategic partnership with OpenAI to integrate the Frontier platform across its business operations and customer-facing services. The technology company stated it will use the Frontier platform to enhance customer and partner experiences, improve employee productivity, and support software development. HP began evaluating OpenAI's Frontier platform in February 2026 through pilot programs testing agentic capabilities, platform components, security features, and enterprise integration. "With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution," said Prakash Arunkundrum, chief strategy and transformation officer at HP Inc., according to a press release statement. The partnership will focus on customer and partner-facing solutions, customer telemetry insights through HP's WXP solution, employee productivity tools, and software development applications. HP described itself as one of the first global enterprises to adopt the Frontier platform. The $20.92 billion technology company, which generated $57.42 billion in revenue over the last twelve months with 5.74% growth, currently trades below its InvestingPro Fair Value, placing it among potentially undervalued technology stocks. "HP has been an exceptional early partner, turning early value from OpenAI APIs and tools like ChatGPT and Codex into repeatable systems," said Denise Dresser, chief revenue officer at OpenAI. The companies plan to co-develop future use cases focused on data integration, governance, and security standards. HP stated the partnership supports its Workforce Experience Platform (WXP), which the company noted was recognized as a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools. HP operates in more than 180 countries and manufactures PCs, workstations, printers, and collaboration solutions. The company stated it is developing devices with dedicated hardware optimized for AI workloads. According to InvestingPro data, HP has raised its dividend for 9 consecutive years and currently offers a 5.24% yield. The platform provides access to over 10 additional ProTips for HPQ, along with comprehensive Pro Research Reports available for 1,400+ US stocks. In other recent news, HP Inc. reported impressive financial results for the second quarter of fiscal year 2026. The company exceeded analyst expectations by posting an earnings per share (EPS) of $0.86, surpassing the forecasted $0.71. Additionally, HP's revenue outperformed projections, reaching $14.4 billion compared to the anticipated $13.99 billion. Despite these strong results, Goldman Sachs reiterated a Sell rating on HP, citing concerns over margin pressure, and maintained a price target of $19.00. Further developments include HP's announcement of a $0.30 per share cash dividend, which will be distributed to shareholders in October 2026. In a strategic move, HP also launched a limited edition Scuderia Ferrari AI PC, priced at $5,599, with only 4,999 units available. This exclusive product will be sold in several countries, including the United States, Australia, and the United Kingdom. These recent developments highlight HP's continued efforts to expand its product offerings and maintain shareholder engagement. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.