Motorola Solutions Unveils AI-Powered SVX Device and Assist Platform for First Responders

Motorola to outfit first responders with new AI-enabled body cameras

Unveiled today, AI Assist aims to help public safety officers do their jobs more efficiently - and safely. Here's how it works. Motorola Solutions is bringing AI to the front lines, launching a new AI solution to help first responders make timely decisions, improve police reporting, and foster interaction with the community. On Monday, Motorola unveiled AI Assist, which the company describes as "a new category of human-AI collaboration for public safety." It also unveiled SVX (which stands for secure voice and video converged), a first-of-its-kind body camera with radio. Paired with AI Assist, SVX fuses AI with core law enforcement tools to help first responders work more efficiently. Also: AI unleashes more advanced scams. Here's what to look out for (and how to stay protected) For example, Motorola explains, AI Assist enables SVX to look up a license plate or driver's license and search for associated records or warnings; function as a live language translator; guide officers through steps of life-saving procedures, such as administering an EpiPen; and detect keywords in radio communications to alert nearby officers and command center staff. "This AI ... is integrated into our software that supports that 911 call taker, supports the dispatcher, and also supports this officer in the field, so it has a more complete view of what's happening," said Mahesh Saptharishi, Motorola Solutions EVP and CTO. The benefits extend beyond assisting first responders; Motorola's AI solution plays a critical role in ensuring their safety. As Saptharishi explains, the guiding philosophy of "hands up, and hands free" underscores the importance of minimizing distractions so public safety officers can remain fully alert and perform at their best. With AI Assist, officers have an intelligent assistant that delivers the information they need in the field without requiring them to look down. Officers can access critical data seamlessly through voice commands or built-in device features, such as using the SVX camera and a voice prompt to look up a license plate. "The more we can make it frictionless, where their situational awareness is improved, [the more] they can ask questions as if they're asking the question of a person with them," said Saptharishi. "This allows them to manage their cognitive awareness in a manner where hopefully mistakes will be reduced." The combination of SVX and AI Assist can help first respondents document incidents from a more holistic point of view. AI Assist combines the data collected from SVX, such as audio conversations and body camera footage, with the officer's location, 911 call information, dispatch records, and more. AI Assist's cross-referencing of the different sources allows the collection to go beyond the officer's perspective, creating more reliable and trustworthy sources. "Now you're making sure that there's accountability in the types of things that you did, and there's evidentiary data that can be used for training, can be used for prosecutorial purposes, etc," said Saptharishi. Responders can also spend less time on administrative tasks. According to Motorola's research, patrol officers spend between 40% and 60% of their time on tasks such as writing reports and entering basic data. The time gained can be used toward more worthwhile, higher-level tasks. For example, Saptharishi said, the device can allow them to spend more time with the communities they work in to improve those relationships. Also: OpenAI just dropped new o3 and o4-mini reasoning AI models - and a surprise agent Naturally, users will be concerned about bias and accuracy. According to Saptharishi, Motorola gives special consideration to implementing appropriate guardrails for its products. The Motorola Solutions Technology Advisory Committee works to ensure the responsible deployment of new technologies.

Motorola Solutions launches AI tool, new device to cut emergency response time

April 21 (Reuters) - Motorola Solutions (MSI.N), opens new tab on Monday launched the SVX, a device that combines a remote speaker microphone, body camera and AI assistant named Assist, to help first responders seeking ways to save time and react to emergencies. Public safety agencies have been increasing modernization efforts and are looking for products and solutions that streamline emergency response and evidence collection. Motorola Solutions is aiming to build on its dominant position in the public safety market with more than 60% of 911 calls in the U.S. being routed through the company's software systems. The SVX is designed to work with Motorola's APX NEXT radios, providing real-time data analysis and communication capabilities for law enforcement officers. The AI assistant and the device will integrate with its existing systems and enhance their capabilities, Motorola Solutions said. Assist can process information such as vehicle registration plate numbers and drivers' licenses, offering immediate access to relevant data. Patrol officers spend more than 40% of their report writing time on basic data entry and Assist is expected to reduce it, the company said. "We built this device in collaboration with 32 agencies out there with 150 users that actively tested, gave us feedback," Mahesh Saptharishi, the company's chief technology officer, told Reuters. Computer hardware and electronics manufacturers are scrambling to modify their supply chains due to tariffs. Electronics manufacturers are revamping supply chains to navigate global trade shifts due to U.S. tariffs under President Donald Trump, with a 90-day pause driving diversification to countries such as Vietnam and Mexico to cut costs and disruptions. "Our supply chain is a very fluid situation right now. Globally, we have manufacturing presence in the U.S., in Mexico, in Canada and in Malaysia and we optimize our supply chain and our manufacturing based upon the nature of what's required," Saptharishi said. Reporting by Akash Sriram in Bengaluru; Editing by Krishna Chandra Eluri Our Standards: The Thomson Reuters Trust Principles., opens new tab Suggested Topics:Disrupted Akash Sriram Thomson Reuters Akash reports on technology companies in the United States, electric vehicle companies, and the space industry. His reporting usually appears in the Autos & Transportation and Technology sections. He has a postgraduate degree in Conflict, Development, and Security from the University of Leeds. Akash's interests include music, football (soccer), and Formula 1.

Motorola Just Launched Something That Could Change How First Responders Use AI - Motorola Solutions (NYSE:MSI)

Motorola Solutions, Inc. MSI shares are trading lower on Monday. The company introduced SVX, a video remote speaker microphone. It combines secure voice, video, and AI capabilities, tailored for use with its flagship APX NEXT radio. Motorola Solutions is streamlining first responder operations by combining body camera capabilities with their core communication tool -- the radio. Alongside this, the company also launched Assist, a new AI-powered tool aimed at equipping every first responder in the U.S. with advanced technology, reinforcing its mission of "Solving for safer." The new Assist platform marks a breakthrough in human-AI collaboration for public safety. It aims to deliver personalized, real-time insights tailored to the specific context of each situation, person, and location where critical decisions are made. Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions said, "We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all." The company plans to release first-quarter 2025 earnings results on Thursday, May 1. Investors can gain exposure to the stock via SPDR S&P Telecom ETF XTL and iShares U.S. Telecommunications ETF IYZ. Price Action: MSI shares are trading lower by 2.00% at $412.51 at last check Monday. Read Next: Hertz Global And Webull Stocks Are Among Top Mid-Cap Gainers Last Week (Apr 14-Apr 18): Are The Others In Your Portfolio? Photo: Shutterstock MSIMotorola Solutions Inc$412.63-1.98%Stock Score Locked: Want to See it? Benzinga Rankings give you vital metrics on any stock - anytime. Reveal Full ScoreEdge RankingsMomentum78.41Growth56.28Quality-Value15.07Price TrendShortMediumLongOverviewIYZiShares U.S. Telecommunications ETF$25.18-2.21%XTLSPDR S&P Telecom ETF$88.83-3.07%Got Questions? AskWhich first responder technologies will gain traction?How might Motorola Solutions influence public safety investments?Are there emerging competitors to Motorola's new products?Which telecom ETFs should investors consider now?How could AI advancements impact security budgets?What government contracts could Motorola secure next?How will law enforcement agencies react to new tech?Are there synergies with other tech firms in public safety?Which telecommunications companies might partner with Motorola?Could emergency response industries see increased funding?Powered By This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. Market News and Data brought to you by Benzinga APIs

Motorola Launches Mic & AI Tech To Boost Evidence Gathering

AUCKLAND, April 22, 2025 - Motorola Solutions (NYSE: MSI) today launched SVX, a first-of-its-kind video remote speaker microphone that converges secure voice, video and AI, designed for the company's flagship radio, APX NEXT. Assist, also launching today, reflects the company's strategy to put the power of AI into the hands of every first responder in the U.S., underscoring its commitment to 'Solving for safer.' Motorola Solutions is revolutionising how officers work. Converging a body camera with first responders' most trusted lifeline - their radio - replaces the need for multiple devices. And Assist introduces a new category of human-AI collaboration for public safety, providing contextual and actionable information that's personalised for the time, person and place where decisions need to be made. As a converged and wireless device, SVX effectively halves the number of devices and reduces maintenance, while everyday shifts are covered with the swappable battery. Critically, the convergence of radio, video and AI serves as a force multiplier, capturing and synthesising a greater diversity of data throughout an incident for more accurate police reporting and verified evidence. "An officer's uniform is their emblem. Their emblem of service, of protection, of courage and sometimes of sacrifice, in the pursuit of making our communities safer," said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. "We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all." SVX brings Motorola Solutions' mission-critical communications security and audio clarity now to both voice and video. Integrated with the APX NEXT radio, it features the company's latest generation ambient noise reduction, allowing officers to communicate with clarity or ask Assist for support despite background noise. At the same time, SVX's high-definition video retains all ambient sound to protect the objective integrity of everything an officer sees and hears through the camera. Capturing dual streams through both radio and video communications, which Assist can unify in evidence, means SVX is capturing greater context and clarity for a more comprehensive timeline of events. "Try using your everyday smartphone AI assistant with police sirens blaring; your message won't be understood," said Saptharishi. "Police officers need to confidently communicate wherever they are, and the quality of audio directly affects the usability of radio and video evidence." The power of Assist's AI redefines SVX from being hardware to actively supporting an officer in real time. For example, Assist enables SVX to query a license plate or driver's license and automatically search for associated records or warnings. Assist can detect keywords in radio traffic, such as "shots fired," alerting nearby officers and command centre staff while making it possible to see and hear what's going on through SVX to support a response. Assist can turn SVX into a live language translator between an officer and a community member. Assist can also guide officers with steps to follow per agency policies, such as administering a lifesaving EpiPen®, which streamlines incident management and follows protocols. "In this line of work, the worst feeling is knowing a key piece of information that would've changed your approach didn't make it to you, that it was buried somewhere," said Saptharishi. "When AI can make information proactively available, instead of something that needs to be found, we can automate tasks and augment human attention. In public safety, precious time can be the consequential difference." "Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows," said Stephen Martini, ENP, CPE, Director Metro Nashville Department of Emergency Communications. The company's research shows that patrol officers spend between 40 per cent to 60 per cent of their time when writing reports entering basic data about people, vehicles and property. Motorola Solutions is targeting this time-consuming work, accelerating more factually grounded police reports and evidence, while preserving officers' time holistically, from 911 call to case closure. The convergence of radio, video and AI means Assist can go far beyond documenting an officer's individual perspective by collating the diversity of data from every stage of the incident, including radio conversations, officer's location, 911 call information, dispatch records, other body or street camera footage, community inputs and more. Assist's access to more sources means more cross-referencing and verification for higher levels of accuracy, reliability and trustworthy insights. "An officer is trained to notice things in the field, so it's critical their reports reflect their perception of the incident, in their voice," said Saptharishi. "Assist can support and verify their perspective, including identifying discrepancies. For example, Assist may flag that 'the car is black (per video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory versus replacing it." "We call this 'good friction,'" said Saptharishi. "We're designing to augment people, but it's incredibly important to make sure there is no blind trust and overreliance on AI. This is critical in the face of courtroom scrutiny and upholding justice." Today's announcement highlights Motorola Solutions' vision for AI, to simplify tasks through automation and proactively provide information with context for the person and the role they're performing at a specific point in time. The company will continue to develop and announce new applications for Assist across its safety and security technologies, marked by the Assist emblem to transparently denote when information is surfaced by Assist so that humans can evaluate and verify it.