Officials blame a communications outage for the nationwide ground stop, not the FAA's AI tool

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The FAA stopped all US flights for about four hours on November 13, three days after expanding its AI traffic tool SMART nationwide. Officials blame overloaded routers, but the AI question stays open.

The Federal Aviation Administration ordered every flight in the United States to halt on Friday, November 13, a nationwide ground stop issued around 4 p.m. Eastern time and lifted roughly four hours later

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Routers overloaded with data

It was only the third nationwide ground stop in US history, after the September 11 attacks and a 90-minute outage of the pilot-notice system in January 2023

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. Transportation Secretary Sean Duffy announced the stop on X, citing a communication problem affecting all of the country's Air Route Traffic Control Centers

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. At a White House briefing after airspace reopened around 8:15 p.m., he gave the most specific account yet: "Our switches, our routers, actually got overloaded with data. They started to give us inconsistency in the data from those routers. And because of that, we shut the system down"

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Source: Futurism

Source: Futurism

The disruption was large. Per Reuters, more than 1,000 flights were cancelled and about 10,000 delayed; another outlet counted more than 2,000 affected

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Source: Scientific American

Source: Scientific American

A new tool, three days earlier

What turned a technical failure into a national story was the calendar. Three days before the stop, on November 10, the agency expanded SMART, its Strategic Management of Airspace, Routes and Trajectories system, to all 22 air traffic centers nationwide

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. It had been in testing in the Washington area since late September

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. The system cost $875 million

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Source: The Hill

Source: The Hill

The tool is cloud-based, pulling together roughly 200 data streams, from weather to staffing, to predict traffic conflicts and recommend route changes. It advises controllers, who review its suggestions; it does not fly planes

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. The agency said it would cut delays and fuel use by predicting problems before they happen

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. By its own count, it had rerouted 180 flights in the Washington area, trimming each by 10 minutes and 80 gallons of fuel

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The rollout already had critics. The controllers' union reportedly was not involved in designing or testing the system, and Democrats have asked the Government Accountability Office to review the tool's safety risk management

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Denials, and one open question

The company that built the tool, Air Space Intelligence, disclaimed responsibility while the stop was still in effect: "The current ground stop is not based on or a result of the SMART system, any product of ASI or our integration with FAA and ATC"

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. Duffy went further at the briefing: "This is completely disconnected... this is not even plugged in. So, there's no possible way SMART would have impacted"

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. Microsoft also denied any of its services were involved

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Social media users flagged the timing coincidence almost immediately, and a reporter's question drew the acknowledgment on live television

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. Homeland Security Secretary Markwayne Mullin said the stop came from a telecommunications outage, not a security threat, and there was no sign of foul play

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. The telecom infrastructure where the failure occurred is managed by the defense contractor L3Harris, which did not immediately comment

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Asked directly whether the tool could have played a role, Mullin said he could not rule anything out yet. "You can't rule out anything at this point. We are going through that process and we're going to find out what happened," he said

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. Agencies were still investigating what caused the outage

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