Pax8 Unveils Vision for Managed Intelligence Providers in the Era of Agentic AI

Pax8's Vision for the Future of Managed Services

Pax8, a leading cloud commerce marketplace, is spearheading a transformative shift in the managed services landscape with its focus on agentic AI and the concept of Managed Intelligence Providers (MIPs). The company's CEO, Scott Chasin, emphasizes that this evolution is not a distant future but a present reality reshaping the industry 1

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Source: CRN

The Rise of Managed Intelligence Providers

Pax8 introduces the concept of MIPs as the next evolution of Managed Service Providers (MSPs). This shift is driven by the advent of agentic AI, which refers to AI-powered agents capable of autonomous action and reasoning. The company argues that MSPs must evolve into MIPs to remain competitive and meet the changing demands of businesses in the AI era 2

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Agentic AI and Its Impact on SMBs

Pax8's inaugural research report, "The Agentic Inflection Point," predicts a significant transformation in how SMBs will operate, driven by autonomous AI agents. The report suggests that agentic systems will allow SMBs to compete against large enterprises and scale faster than ever before 5

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Pax8's Strategies for MSP Evolution

To support this transition, Pax8 has launched several initiatives:

1. A managed intelligence toolkit to help MSPs manage, scale, and deploy agentic AI solutions for clients 2

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2. A Data and AI Guided Growth Program to enable MSPs on their AI journey 3

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3. An MCP (Model Context Protocol)-enabled marketplace to help vendors become accessible to AI agents 4

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New Business Models and Pricing Strategies

The agentic AI era introduces new pricing models aligned with how MIPs generate revenue. Instead of selling software by the seat, agentic systems will be sold based on the results they deliver. Pax8 identifies four primary business models for capturing value in this new paradigm 5

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Pax8's Expansion and Future Plans

Source: CRN

Pax8 is aggressively expanding across the EMEA market, with recent investments in Germany and the Nordics. The company plans to expand into Ireland, Denmark, and Switzerland in the near future. Harald Nuij, Pax8 EMEA CEO, emphasizes the importance of community and the ripple effect in driving adoption among MSPs 1

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The Future of Work and AI-Built SMBs

Pax8 predicts that work will be unrecognizable in five years, with AI agents handling many tasks currently performed by humans. The company also foresees the rise of "AI-Built SMBs" - businesses that are AI-native from day one, embedding generative and agentic technologies into every facet of their operations 5

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As the managed services landscape undergoes this significant transformation, Pax8 positions itself at the forefront, guiding MSPs through their evolution into Managed Intelligence Providers and helping them capitalize on the opportunities presented by the agentic AI era.