Tech Mahindra and Microsoft deploy AI digital twin to transform telecom network operations

Tech Mahindra partners with Microsoft to bring AI digital twins to telecom networks

Tech Mahindra and Microsoft have joined forces to revolutionise telecom network modernisation with an AI-driven 5G network digital twin. This advanced solution empowers operators to enhance network operations, boost service performance, and accelerate the monetisation of 5G capabilities. Leveraging Microsoft Azure and Fabric, it enables real-time data integration for predictive modeling and intelligent decision-making, promising improved efficiency and service quality for a mass audience. Tech Mahindra has partnered with Microsoft to boost telecom network modernisation through an AI-driven 5G network digital twin solution, according to a statement by the company. As per the release, the AI-backed digital twin solution which is designed for medium and large-scale telecom operators, will help communications service providers modernise network operations, enhance service performance, and accelerate monetisation of next-generation 5G capabilities. This integration offers customers access to secure technology ecosystem that supports faster deployment of scalable solutions, enhanced operational efficiency and service quality. With this latest development, telecom operators will be able to shift from traditional network simulation methods to cloud-scale digital twins that integrate real-time telemetry, semantic intelligence, and AI-driven automation, the release said. The solution leverages Microsoft Azure, Microsoft Fabric and Azure Digital Twin services to consolidate high-volume network telemetry into a real-time, AI-ready data platform capable of advanced simulation and predictive modelling. "The solution also supports data-driven decision-making across the network lifecycle, helping optimize infrastructure investments, improve asset utilization, and enhance governance while reducing operational overheads," the release said. Furthermore, the platform offers intelligent reasoning, autonomous decision-making, and closed-loop orchestration across network operations integrating Microsoft Foundry, Fabric IQ, and agentic AI frameworks, the platform enables. In addition, the solution will enable telecom providers to accelerate enterprise-focused service monetization by supporting SLA-driven offerings such as network slicing and edge orchestration with enhanced service assurance and risk prediction capabilities. Alessandra Antonelli, Senior Global Director, Strategy, Microsoft, said, Tech Mahindra's AI-powered 5G Network Digital Twins brings real-time intelligence to even the most complex network environments. By combining Microsoft Azure, Microsoft Foundry, and Microsoft Fabric with Tech Mahindra's deep telco expertise, operators can move from passive monitoring to active, intelligent decisioning, with agentic AI that reasons, simulates, and acts across live network environments in real time."

Tech Mahindra Partners with Microsoft to Advance Telecom Modernization with AI-Driven 5G Network Digital Twin

Tech Mahindra announced a collaboration with Microsoft to showcase an advanced Network Digital Twin solution. The solution is designed to help communications service providers modernize their network operations, improve service performance, and accelerate monetization of next generation 5G capabilities. The solution integrates Microsoft Azure, Microsoft Fabric, and Azure Digital Twin services to unify high-volume network telemetry into a real-time, AI-ready data estate capable of supporting advanced simulation and predictive modeling. By integrating Microsoft Foundry, Fabric IQ, and agentic AI frameworks, the platform enables intelligent reasoning, autonomous decision-making, and closed-loop orchestration across network operations. The offering is designed for medium and large-scale telecom operators managing complex, multi-vendor network environments and seeking greater operational agility and measurable business outcomes. In addition, the solution will enable telecom providers to accelerate enterprise-focused service monetization by supporting SLA-driven offerings such as network slicing and edge orchestration with enhanced service assurance and risk prediction capabilities. Amol Phadke, Chief Transformation Officer, Tech Mahindra, said, "As telecom networks evolve to support increasingly sophisticated services and enterprise use cases, operators are under pressure to manage growing operational complexity while unlocking new sources of value from their infrastructure. Many continue to face challenges arising from reactive operational models, rising costs, and limited visibility into service performance, which can hinder scalability and the monetization of advanced 5G capabilities. Through our integration with Microsoft, we are combining digital twin technology, unified data intelligence, and agentic AI to help operators move toward autonomous network operations, improve service assurance, and create new opportunities for revenue growth through AI-driven network innovation." The solution will enable telecom operators to transition from traditional network simulation approaches to cloud-scale digital twins that combine real-time telemetry, semantic intelligence, and AI-driven automation. By combining simulation, unified data management, and AI-powered operational intelligence, the solution transforms digital twins from a visualization layer into an active decision making platform capable of driving measurable business outcomes in live network environments. The solution also supports data-driven decision-making across the network lifecycle, helping optimize infrastructure investments, improve asset utilization, and enhance governance while reducing operational overheads. Alessandra Antonelli, Senior Global Director, Strategy, Microsoft, said, Tech Mahindra's AI-powered 5G Network Digital Twins brings real-time intelligence to even the most complex network environments. By combining Microsoft Azure, Microsoft Foundry, and Microsoft Fabric with Tech Mahindra's deep telco expertise, operators can move from passive monitoring to active, intelligent decisioning, with agentic AI that reasons, simulates, and acts across live network environments in real time." The integration further strengthens Tech Mahindra's ability to deliver differentiated AI-led telecom solutions by building on Microsoft's advanced cloud, data, and AI services. It also creates opportunities for deeper customer engagement, joint go-to-market initiatives, and accelerated innovation. For customers, the integration provides access to a secure and integrated technology ecosystem that supports faster deployment of scalable solutions, improved operational efficiency, enhanced service quality, and new business value creation.