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Text marketing firm Blip secures backing from SoftBank, Microsoft
People prefer texts over phone calls -- especially when it's a company on the other side. According to one survey, two-thirds of consumers say they'd switch to a company that offered texting as a contact option. With the text-message marketing industry expected to grow to $12.6 billion by 2025,
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Text marketing firm Take Blip secures backing from SoftBank, Microsoft
People prefer texts over phone calls -- especially when it's a company on the other side. According to one survey, two-thirds of consumers say they'd switch to a company that offered texting as a contact option. With the text-message marketing industry expected to grow to $12.6 billion by 2025,
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Blip, a text marketing company, has raised $60 million in a Series C funding round led by SoftBank with participation from Microsoft. The company plans to use the funds for international expansion and product development.

Blip, formerly known as Take Blip, a text marketing firm, has successfully closed a $60 million Series C funding round led by SoftBank, with participation from Microsoft
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. This investment marks a significant milestone for the company, bringing its total capital raised to $230 million. The funds are earmarked for international expansion and product development, signaling Blip's ambitions for growth in the rapidly expanding text-message marketing industry1
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.Founded around 25 years ago by Roberto Oliveira, Daniel Costa, Sérgio Passos, Marcelo Oliveira, and Antônio Oliveira, Blip has undergone several transformations since its inception in 1999
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. The company started as a cellphone store, ventured into ringtones, and eventually pivoted to conversational marketing in 2014 during the chatbot boom2
. Today, Blip connects brands and customers across various messaging platforms, including WhatsApp, Instagram, Messenger, RCS, and iMessage1
.Blip's current offering centers on AI-powered chatbots that handle customer inquiries and seamlessly transfer complex requests to human representatives
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. The platform provides tools for creating conversation flows, tracking sentiment, and integrating payment support for conversational commerce1
. With over 4,000 brands in its customer base, including major corporations like GM, Dell, and Claro, Blip has established a strong market presence2
.The company has demonstrated remarkable growth, reporting annual revenue exceeding $100 million in 2022
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. Blip's platform has facilitated the creation of more than 300,000 chatbots and manages over 50 million conversations daily through social messaging apps2
. Roberto Oliveira, co-founder of Blip, emphasized the company's commitment to sustainable growth and profitability, stating that they have achieved positive cash flow in 20231
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Blip operates in a competitive text-based marketing sector, facing rivals such as Glia, Bird, Gupshup, Voxie, Emotive, and Alibaba-backed Connectly
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. The text-message marketing industry is projected to reach $12.6 billion by 2025, driven by consumer preferences for text-based communication with companies1
. This trend is supported by survey data indicating that two-thirds of consumers would switch to a company offering texting as a contact option2
.With its headquarters in São Paulo and offices in Brazil, Mexico, and Spain, Blip is well-positioned to capitalize on the growing Latin American market
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. The region has become increasingly attractive to venture investors due to its expanding talent pool and demand for middle-class-friendly services2
. The Latin American venture capital market reached its second-highest level on record in 2023, reflecting a three-year upward trend1
.Summarized by
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12 Sept 2024

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