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Zoom's Anthropic Stake Fuels Its 'Federated AI' Strategy, Says CEO - Zoom Communications (NASDAQ:ZM)
Zoom Communications Inc. (NASDAQ:ZM) is leveraging its strategic investment in Anthropic alongside proprietary technology to power a flexible multi-model strategy, a "federated AI" approach that leadership says is driving its fastest enterprise growth in three years. Powering the Federated AI Strategy During Zoom's fiscal second-quarter earnings call, executives outlined how the company is evolving into an "AI-first system of action." Central to this transformation is Zoom's multi-model architecture, supported by its early $51 million strategic stake in AI pioneer Anthropic. This foundation allows Zoom to seamlessly blend third-party models with its own small language models (SLMs). Zoom founder and CEO Eric Yuan highlighted how this architectural flexibility creates a distinct competitive advantage across core products like Zoom Contact Center and Zoom Virtual Agent. "A federated AI approach put us in a unique position," Yuan told analysts, emphasizing superior speech quality, lower latency, and enhanced customer trust. Chief Financial Officer Michelle Chang detailed how this setup maintains margin discipline even as AI adoption grows. Non-GAAP gross margin reached 79.1% during the quarter. Chang explained that confidence in long-term margins stems from "our federated approach in AI," which allows Zoom to be "able to take the best model for the right time at the right cost and be able to fluidly direct traffic in between that." Markets Anthropic Wants Investors to Buy Into a $2 Trillion Dream -- But a Wall Street Veteran Says SpaceX's IPO Offers a Warning for AI Investors (UPDATED) Anthropic's $2 trillion valuation faces scrutiny as a Wall Street veteran warns investors about growth, margins and the SpaceX lesson. 3 min read Read this article Enterprise Acceleration and Outlook Wall Street analysts at BTIG and Wedbush point to Zoom's Anthropic stake -- valued in the billions ahead of expected IPO activity -- as a core asset protecting Zoom from competitive disruption while fueling its underlying platform monetization. Trending Get a 1% Match on Your First Deposit of $1,000+ This strategy helped drive strong second-quarter financial results. Total revenue reached $1.28 billion, topping estimates, while enterprise revenue jumped 7.8% year-over-year to $787.5 million. Monthly active users of Zoom Workplace AI features surged 125%. Despite a post-market stock decline tied to flat online revenue expectations, Zoom raised its full-year guidance to between $5.085 billion and $5.095 billion. Management remains confident that its Anthropic-backed federated AI strategy will sustain durable long-term enterprise deal momentum. How Has Zoom Performed in 2026? ZM shares rose 16.95% year-to-date, advanced by 24.06% over the last year, and rose 18.13% over the last six months. It closed 3.73% lower at $100.92 per share on Tuesday, and it was 5.77% lower in premarket on Wednesday. Benzinga's Edge Stock Rankings indicate that ZM maintains a strong price trend in the long, short, and medium terms, with a solid growth score. Trading Ideas Zoom Q2 Earnings Preview: Why Its Hidden Anthropic Stake Could Outshine A 15-Quarter Revenue Streak Zoom has beaten analyst estimates in recent quarters. However, that may not be the biggest story for the stock. 3 min read Read this article Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. Photo courtesy: Sundry Photography / Shutterstock.com Market News and Data brought to you by Benzinga APIs To add Benzinga News as your preferred source on Google, click here.
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Cantor Fitzgerald reiterates Zoom stock rating citing AI growth By Investing.com
Investing.com - Cantor Fitzgerald reiterated a Neutral stock rating and $104.00 price target on Zoom Video Communications (NASDAQ:ZM) following the company's second fiscal quarter 2027 results. The stock currently trades at $95.21, down from its previous close of $104.83, though InvestingPro analysis suggests the company remains undervalued based on its Fair Value assessment. The firm noted Enterprise growth accelerated to an 11-quarter high of 7.8% despite a 60 basis point white-label churn headwind. Remaining performance obligations accelerated for a fourth consecutive quarter to 14%. ZCX annual recurring revenue grew at a high double-digit rate with record seven-figure deals. Nine of the top ten transactions included paid AI features. ZVA customers increased 256% and Workplace AI monthly active users rose 125%. AI-driven changes in customer discovery pressured online customer acquisition, leading to a softer second-half fiscal 2027 guidance. The company now expects online revenue to be flat versus prior guidance of slight growth. Elevated AI usage and trials pressured gross margin in the second fiscal quarter, though the company still maintains an impressive gross profit margin of 77.66% over the last twelve months. For deeper insights into Zoom's financial health and valuation metrics, investors can access the comprehensive Pro Research Report, available for ZM and 1,400+ other US equities. The firm values Zoom at 4.5 times calendar 2027 estimated revenue, or 3 times after valuing the company's Anthropic stake at a potential $2 trillion IPO valuation. In other recent news, Zoom Video Communications reported its second-quarter results, showing a mixed performance across various business segments. The company's revenue reached $1.274 billion, exceeding the midpoint of guidance by $10 million. Notably, the Enterprise segment demonstrated strong momentum, with revenue growth of 7.8%, marking the strongest increase in three years and now accounting for 62% of total sales. Despite this, online performance lagged, with growth decelerating to approximately 1% year-over-year. Analyst firms have responded to these developments with varied ratings. UBS maintained a Neutral rating with a $115 price target, pointing out mixed revenue trends. KeyBanc reiterated a Sector Weight rating, highlighting that bookings and billings surpassed expectations. RBC Capital continues to rate Zoom as Outperform, with a price target of $130, acknowledging that the company's revenue, billings, and non-GAAP earnings per share exceeded consensus expectations, although the non-GAAP operating margin fell short. Meanwhile, Bernstein raised its price target to $108, noting steady growth in constant currency terms. Benchmark maintained its Buy rating with a $125 price target, emphasizing the enterprise segment's financial momentum. These recent developments reflect a complex picture of Zoom's current business environment. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.
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Zoom faces earnings test as AI monetization questions loom By Investing.com
Zoom Video Communications Inc. is set to report second-quarter fiscal 2027 results after the market closes Tuesday, a pivotal test for a company trying to convince investors it has evolved beyond pandemic-era video calls into an artificial intelligence-powered enterprise platform. Analysts expect earnings of $1.48 per share on revenue of $1.27 billion. While revenue is projected to reach $1.27 billion, representing 4.1% growth year-over-year, the profit picture is more complex. The EPS forecast of $1.48 would mark a sequential decline from the $1.55 the company delivered in the first quarter, even as revenue climbs roughly 2.4% from that period's $1.24 billion. EPS estimates have remained largely stable over the past 60 days, with minimal movement in either direction, while revenue estimates have held steady as well. Wall Street maintains a generally positive stance: analysts rate the stock a Buy with a mean price target of $116.80, implying roughly 11% upside from the current $104.83 share price. Of 30 analysts covering the stock, 18 rate it a buy, 11 hold, and just one recommends selling. Recent analyst commentary has highlighted optimism due to a strong enterprise segment and a significant stake in Anthropic that could enhance valuation. That investment has emerged as an unexpected subplot heading into the print. Zoom's stake in the rapidly ascendant AI company is worth about $1.27 billion, according to a regulatory filing from May, transforming what began as a modest partnership into a multibillion-dollar portfolio asset. What Investors Are Watching Enterprise momentum remains the core focus. The company's Net Expansion Rate improved to 99% in the first quarter, and investors will scrutinize whether that metric continues climbing. Cantor Fitzgerald analyst Thomas Blakey noted that "continued strength in Enterprise and possibly sustained M-HSD% growth" would be needed to justify recent multiple expansion, adding that the bar for shares has risen across key performance indicators. AI monetization is moving from theory to necessity. While Zoom has aggressively rolled out AI features -- including workflow orchestration capabilities across Zoom Workplace, Zoom Phone, and Zoom CX with custom AI agents -- the question is whether these tools are driving measurable revenue or simply defending market share. Blakey's checks indicated "nascent AI-driven usage and monetization" during the quarter, suggesting early-stage adoption rather than a fully realized revenue stream. The bar has risen. In the first quarter, the company reported $1.24 billion in revenue, a 5.5% year-over-year increase, and delivered a 9% EPS beat. But year-over-year comparisons are getting tougher, and investors who have bid shares up on the Anthropic narrative may demand operational proof that the core business remains durable. With Zoom trading near the high end of its 52-week range and sporting a forward P/E around 16.9, Tuesday's results will help determine whether the company's AI transformation is substance or story. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.
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Zoom Communications leverages its strategic $51 million investment in Anthropic to power a federated AI strategy that blends third-party models with proprietary small language models. The approach helped drive 7.8% enterprise growth in Q2—the fastest in three years—while monthly active users of Zoom Workplace AI features surged 125%.
Zoom Communications has positioned its $51 million strategic stake in Anthropic as the cornerstone of what CEO Eric Yuan calls a "federated AI" approach—a flexible multi-model architecture that combines third-party AI models with proprietary small language models (SLMs)
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. The investment, made early in Anthropic's trajectory, has grown to approximately $1.27 billion in value according to May regulatory filings, transforming from a modest partnership into a multibillion-dollar portfolio asset that analysts at BTIG and Wedbush now view as core protection against competitive disruption3
. Yuan emphasized during the fiscal second-quarter earnings call that this architectural flexibility delivers superior speech quality, lower latency, and enhanced customer trust across products like Zoom Contact Center and Zoom Virtual Agent1
. CFO Michelle Chang explained the strategic advantage: the federated approach allows Zoom to "take the best model for the right time at the right cost and be able to fluidly direct traffic in between that," maintaining margin discipline even as AI adoption accelerates1
.Zoom's AI-powered enterprise platform strategy delivered measurable results in Q2 fiscal 2027, with enterprise revenue climbing 7.8% year-over-year to $787.5 million—the strongest growth rate in three years and an 11-quarter high despite a 60 basis point headwind from white-label churn
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. Total revenue reached $1.28 billion, exceeding analyst estimates of $1.27 billion, while remaining performance obligations accelerated for a fourth consecutive quarter to 14%. Monthly active users of Zoom Workplace AI features surged 125%, signaling rapid adoption of the company's workflow orchestration capabilities and custom AI agents across Zoom Workplace, Zoom Phone, and Zoom CX1
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. Zoom Contact Center's annual recurring revenue grew at a high double-digit rate, with nine of the top ten transactions including paid AI features2
. Zoom Virtual Agent customers increased 256%, demonstrating strong traction in AI-driven usage across enterprise segments2
.While AI features are gaining users rapidly, questions about AI monetization remain central to investor concerns as Zoom transitions from pandemic-era video calls to an AI-powered enterprise platform
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. Cantor Fitzgerald analyst Thomas Blakey noted that checks indicated "nascent AI-driven usage and monetization" during the quarter, suggesting early-stage adoption rather than a fully realized revenue stream3
. Elevated AI usage and trials pressured the non-GAAP gross margin during Q2, though it still reached 79.1%—Chang attributed confidence in long-term margins to the federated AI strategy's cost efficiency1
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. AI-driven changes in customer discovery also pressured online customer acquisition, leading management to revise second-half fiscal 2027 guidance for online revenue to flat versus prior expectations of slight growth2
. Despite the softer online outlook, Zoom raised full-year revenue guidance to between $5.085 billion and $5.095 billion, with management expressing confidence that the Anthropic-backed federated AI strategy will sustain durable enterprise deal momentum1
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Source: Benzinga
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Cantor Fitzgerald maintained a Neutral stock rating with a $104.00 price target following the earnings report, valuing Zoom at 4.5 times calendar 2027 estimated revenue—or 3 times after accounting for the Anthropic stake at a potential $2 trillion IPO valuation
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. The stock closed 3.73% lower at $100.92 on Tuesday and dropped an additional 5.77% in premarket trading Wednesday, reflecting investor concerns about flat online revenue expectations despite strong enterprise performance1
. Wall Street maintains a generally positive stance with a mean price target of $116.80 among 30 analysts—18 rate it a buy, 11 hold, and one recommends selling3
. Blakey noted that "continued strength in Enterprise and possibly sustained M-HSD% growth" would be needed to justify recent multiple expansion, adding that the bar has risen across key performance indicators3
. With shares trading near a forward P/E of 16.9 and having risen 16.95% year-to-date, investor optimism hinges on whether Eric Yuan's AI transformation delivers measurable revenue beyond defending market share1
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