70% of India GCCs Stuck at AI Pilot Stage Despite $98.4B Revenue and Strong AI Ambition
A new Dell-Zinnov report reveals nearly 70% of India's Global Capability Centres remain trapped at the AI pilot stage, unable to scale promising experiments into enterprise-wide production. With 2,100+ GCCs employing 2.36 million professionals and generating $98.4 billion in FY26, foundational gaps in data, infrastructure, and governance are blocking AI transformation despite widespread ambition.