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Zendesk introduces a suite of AI-powered tools, including autonomous agents capable of resolving 80% of support issues without human intervention. The company aims to transform the customer service industry with GPT-5 integration and innovative features.
Google's AI-powered NotebookLM tool now offers improved Google Drive integration, allowing users to search for sources within their Drive using natural language queries. This update streamlines the process of finding and incorporating relevant documents into research and work projects.
Dhravya Shah, a young Indian developer, secures significant funding for Supermemory, a startup developing a universal memory layer for AI applications. The technology aims to enhance AI systems' ability to retain and recall context across various data sources and sessions.
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