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AI will eat a fifth of tech budgets in 2027, but don't expect it to pay for itself
Forrester says only isolated wins are likely, while 'good enough' open-weight models soak up the tokens More than half of CIOs are likely to miss their AI-related ROI targets next year, according to Forrester. The analyst's State Of AI Survey 2026 found that 45 percent of AI decision-makers need
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AI isn't having much of an effect on company profits -- which is putting more scrutiny on why bosses should pay for it
* One in two CIOs expect to miss their AI ROI targets in 2027 * AI budgets are rising, but not enough to keep up with inflation * A quantum computing breakthrough could put further strain on budgets New research has claimed AI is set to account for a fifth of all business technology spend in
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Forrester's State Of AI Survey 2026 reveals a stark disconnect between surging AI investment and actual returns. While AI budget will consume 20% of business technology spend in 2027, over half of CIOs expect to miss their ROI targets as only 22% report positive EBITDA impact. Companies are turning to open-weight models like Llama and Gemma for cost efficiency.
AI investment is set to account for 20% of all business technology spend in 2027, marking a significant milestone in enterprise technology adoption
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. However, Forrester's State Of AI Survey 2026 reveals a troubling reality: more than half of CIOs expect to miss their AI ROI targets next year, creating mounting pressure on technology leaders to justify escalating expenditures1
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. The disconnect between investment and return on investment has become impossible to ignore, with only 22% of AI decision-makers reporting positive impact on EBITDA over the past 12 months1
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Source: TechRadar
The Forrester report exposes a critical mismatch in expectations. Approximately 45% of AI decision-makers need positive ROI within a year to consider their investments successful
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. Yet success remains confined to isolated use cases rather than enterprise-wide programs. Sharyn Leaver, chief research officer at Forrester, emphasized that leaders face intensifying pressure to prove AI's value while managing costs, infrastructure, and risk1
. The fundamental issue lies in organizational readiness. Forrester notes that structures, processes, and ways of working need to change to drive measurable, firmwide results with AI1
. This mismatch between technology adoption and organizational changes will delay the realization of heightened ROI targets, leaving CIOs caught between boardroom expectations and operational reality.
Source: The Register
While AI budget allocations continue growing, the increase barely keeps pace with economic pressures. Only 53% of tech leaders expect their budget increases to exceed inflation, meaning nearly half are simply struggling to maintain current purchasing power
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. The shift from seat-based subscriptions to consumption-based pricing models adds another layer of complexity, with per-token pricing becoming increasingly significant2
. Emerging technologies and geopolitical pressures introduce new complexities and potential points of failure, according to Leaver1
. Adding to budget strain, a potential quantum computing breakthrough in 2027 could demand additional resources, with 87% of businesses familiar with quantum computing currently having zero resources allocated to it2
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Facing mounting cost pressures, enterprises are turning to open-weight models as a pragmatic solution for cost efficiency. Forrester predicts these models will represent half of all AI tokens while consuming only 5% of enterprise spend
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. Models such as Gemma, Llama, and Qwen prove adequate for enterprise workloads generating the highest token volume, including document processing, customer support conversations, internal knowledge search, and routine substeps inside agentic workflows1
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. Frontier models like Anthropic's Claude Opus 5.5 and Claude Sonnet 5.5, OpenAI's GPT-6.1 Sol and GPT-6 Astra, and Google's Gemini 4 Argon will be reserved for deep knowledge tasks and critical automations where errors carry expensive consequences1
. This two-tier strategy allows organizations to optimize spending while maintaining performance for high-stakes applications. Watch for increased adoption of open-weight models as companies seek to maximize their AI investment without sacrificing capability, potentially reshaping the competitive landscape between proprietary and open alternatives.Summarized by
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