Anthropic Lets Enterprise Customers Store Their Own AI Data on Own Cloud Infrastructure

Anthropic to let enterprise customers store their own AI data

Anthropic is planning to give enterprise customers the option to store required data on their own cloud infrastructure, according to Reuters, citing an unnamed source. The updated policy keeps the 30-day data retention requirement for business customers intact but lets them store that data on their own cloud computing infrastructure instead of on Anthropic's systems, Reuters reported. Bloomberg News first reported the development on Thursday. The change applies to Anthropic's Fable and Mythos models, as well as future frontier models. Anthropic announced the 30-day data retention requirement for those products in June, citing the need to guard against potential cyberattacks using its technology. The announcement follows OpenAI's Wednesday debut of a safety system capable of flagging potential misuse of its technology without holding on to customer data. Enterprise AI spending has come under pressure in recent months, with some businesses cutting back on Anthropic and OpenAI products in favor of cheaper alternatives, demanding clearer returns on investment. Flo Crivello, CEO of AI startup Lindy, moved all of his company's traffic from Anthropic's Claude models to DeepSeek, a Chinese company that makes lower-cost, open-weight alternatives, saying the switch would save Lindy millions of dollars within months. Both Anthropic and OpenAI filed confidential IPO prospectuses with the Securities and Exchange Commission in early June. Anthropic's annualized revenue run rate reached $47 billion in May, according to CNBC.

Anthropic data retention policy: Anthropic plans to change enterprise data retention policy

Under the changes to the data retention policy, Anthropic will still require business customers to retain data for 30 ⁠days but will give them the option to keep it on their own cloud computing ⁠infrastructure, the source said. Anthropic plans to let enterprise customers exercise greater control over their data when using its advanced AI models, a source familiar with the matter said on Thursday, marking a shift in the Claude chatbot maker's data ⁠retention ⁠policy. The company is expected to roll out a new safety system later this year, the person said. Here are more details: Under the changes to the data retention policy, Anthropic will still require business customers to retain data for 30 ⁠days but will give them the option to keep it on their own cloud computing ⁠infrastructure, the source said. The proposed changes have been in the works for months, and Anthropic has been coordinating with over 100 customers, including Salesforce, to develop the system, the person said. Bloomberg News first reported the development earlier on Thursday. Anthropic had said in June it would require 30-day retention of all enterprise customer traffic on its more powerful ⁠Fable and Mythos models, as well as future frontier models, to help guard against potential cyberattacks using its technology. On Wednesday, rival OpenAI announced a safety system that avoids retaining customer data, while still being able to identify potential misuse of the technology.

Anthropic Plans to Tweak Data Retention Rules After Enterprise Concerns | PYMNTS.com

The AI startup will still require enterprise customers that use its most advanced artificial intelligence models to retain data for 30 days, but it will allow them to do so on their own cloud computing infrastructure, according to the report. Anthropic plans to roll out this new system later this year. It has been working with customers in highly regulated industries for months to develop the option, per the report. Anthropic did not immediately reply to PYMNTS' request for comment. Anthropic announced June 9 that it introduced a new 30-day data retention policy for its Claude Fable 5 and other models with similar or higher levels of capability. The company said that the policy applies to both first- and third-party surfaces and that it will ensure the data's deletion after 30 days in "almost all cases." The company said in its June 9 announcement of the data retention policy: "The data will help us defend against complex and novel attacks (including new jailbreaks and attacks that operate across many requests) as well as help us identify and reduce false positives." It was reported on the following day, June 10, that Microsoft was limiting employees' use of Claude Fable 5 while its legal teams evaluate the changes to Anthropic's data retention requirements. The report said Anthropic's data retention policy includes retaining prompts and outputs for up to two years if they are flagged by Anthropic's trust and safety classifiers as violating the company's usage policy. PYMNTS reported June 11 that a question emerging in C-suite and chief financial officers' offices was: "What exactly happens to the data flowing through enterprise AI systems, how long is it retained, and what liabilities does that create?" OpenAI announced Wednesday (Aug. 19) that it is testing Private Safety Processing, a safety system that identifies serious safety risks that may only become visible across multiple interactions, while continuing to offer Zero Data Retention for eligible API customers. The AI startup plans to start rolling out Private Safety Processing in September.

Anthropic to give enterprise clients more data control options - report By Investing.com

Investing.com -- Anthropic plans to allow enterprise customers greater control over their data when using its advanced AI models, Reuters reported on Thursday. The company will roll out a new safety system later this year, the report said. Get instant alerts on market-moving headlines with InvestingPro -- now 55% off. Under the changes to the data retention policy, Anthropic will reportedly still require business customers to retain data for 30 days but will give them the option to keep it on their own cloud computing infrastructure. The proposed changes have been in development for months. Anthropic is said to have been coordinating with over 100 customers, including Salesforce, to develop the system. Bloomberg News first reported the development earlier Thursday. Anthropic said in June it would require 30-day retention of all enterprise customer traffic on its more powerful Fable and Mythos models, as well as future frontier models, to help guard against potential cyberattacks using its technology. On Wednesday, rival OpenAI announced a safety system that avoids retaining customer data while still being able to identify potential misuse of the technology.