Coforge unveils Nexa Agentic AI Platform to accelerate intelligent insurance operations globally

Coforge shares gain over 2% after unveiling agentic AI platform for insurance industry

Coforge's stock saw a boost following the launch of its "Nexa Agentic AI Platform," designed to enhance the global insurance industry. This innovative platform integrates AI capabilities over existing systems, aiming to accelerate product launches, improve underwriting efficiency, and streamline claims processing without requiring core system replacements. Shares of Coforge rose more than 2% to their day's high of Rs 1,495 on the BSE on Tuesday after the company announced the launch of its "Nexa Agentic AI Platform", a business platform that aims to cater to the global insurance industry. According to the company, the platform is designed to help insurers derive greater value from their existing insurance platforms and speed up time-to-market without replacing core systems. Instead, it layers AI orchestration capabilities over incumbent platforms while operating within the guardrails of leading platform providers. Built on the Coforge One AI platform, Nexa Agentic AI Platform offers a marketplace of more than 30 insurance AI assets covering underwriting, claims, product development, customer service and platform modernisation. The company said the platform is modular and composable, allowing insurers to deploy specific capabilities or adopt the full suite through an Insurance-in-a-Box model. Coforge said the platform is purpose-built for the global insurance market across Property & Casualty, Life & Annuities, Specialty insurance, as well as managing general agents (MGAs) and intermediaries. It incorporates human-in-the-loop oversight, full auditability and measurable outcomes. The platform includes six flagship orchestrators spanning the insurance value chain. These include an AI-enabled Submission Centre, which the company said can increase underwriting capacity by more than 30% through automated data extraction, validation and prioritisation. Another offering, the Agentic State Rollout Factory, is designed to automate rates, forms and filings across jurisdictions, enabling more than 25% faster realisation of new revenue. The AI-enabled Product Rollout Factory aims to accelerate product launches by 30% while improving quality and responsiveness to regulatory changes. Coforge also introduced an Agentic AI Global Expansion capability to support market entry across geographies, a Core Platform Modernisation capability that it said can reduce total cost of ownership by more than 30%, and an Agentic Claims Triaging Centre that can enable more than 35% faster claims triaging and higher straight-through processing. Rajeev Batra, Executive Vice President and Global Practice Head of Insurance at Coforge, said the platform combines the company's AI engineering capabilities with its insurance domain expertise to help clients scale AI adoption and business outcomes. Also read: Morgan Stanley says Indian stock market poised for strong year ahead. Here's why The company said the platform is designed around key insurance stakeholders, including brokers, underwriters, claims adjudicators and customer service agents. Looking ahead, Coforge plans to progressively integrate insurance knowledge graphs into the platform to enhance insurance-specific reasoning across submissions, policies, claims and customer interactions. Coforge said Nexa Agentic AI Platform will form a key part of its insurance go-to-market strategy, helping clients accelerate AI adoption while preserving existing technology investments and complying with platform guardrails. (Disclaimer: Recommendations, suggestions, views and opinions given by the experts are their own. These do not represent the views of The Economic Times)

Coforge Launches Nexa Agentic AI Platform to Industrialize Intelligent Insurance Operations

Coforge Limited today announced the launch of 'Nexa Agentic AI Platform', a next generation insurance business platform designed for the global insurance industry, marking a significant advancement in how insurers operationalize AI to drive measurable business outcomes. Nexa Agentic AI Platform is designed to help carriers extract greater value from their existing insurance platforms and accelerate time to market-without disrupting the core. Rather than replacing incumbent systems, it layers AI orchestration on top, combining Coforge's decades of platform and insurance industry expertise within the guardrails of leading platform providers. Its orchestration agents are fully modular and composable, allowing carriers to adopt targeted capabilities where impact is highest or deploy the full suite through an Insurance-in-a-Box model. The platform is built around human-in-the-loop oversight, with full auditability, measurable outcomes, and rich insurance industry intelligence embedded by design. Built on Coforge One AI platform, Nexa Agentic AI Platform embeds intelligence into core insurance workflows. It provides a marketplace of 30+ insurance AI assets spanning underwriting, claims, product development, customer service, and platform modernization. "Nexa Agentic AI platform brings together our AI engineering maturity and deep insurance domain expertise to help clients scale impact with confidence. Purpose-built for the global insurance market across Property & Casualty, Life & Annuities, and Specialty, as well as MGAs and intermediaries, it addresses critical industry challenges through a suite of integrated, production-grade capabilities," said Rajeev Batra, EVP & Global Practice Head of Insurance, Coforge. The 'Nexa Agentic AI Platform' introduces a marketplace of Insurance AI assets, anchored by six flagship orchestrators that span the insurance value chain: * At the front end of underwriting, the AI-enabled Submission Center centralizes broker submissions and orchestrates data extraction, validation, and prioritization, enabling faster turnaround, reduced manual effort, and increased underwriting capacity by more than 30%. * The Agentic State Rollout Factory automates rates, forms, and filings across jurisdictions, accelerating state launches while reducing cost and strengthening compliance enabling more than 25% faster realization of new revenue. * The AI-enabled Product Rollout Factory streamlines the product lifecycle through agent-driven automation, enabling 30% faster launch timelines, improved quality, and greater responsiveness to regulatory changes. * The Agentic AI Global Expansion capability provides a repeatable model for entering new markets, eliminating the need to rebuild configurations and regulatory frameworks for each geography. * The Core Platform Modernization capability uses AI agents to decode legacy complexity, stabilize integrations, and automate regression, accelerating modernization with minimal disruption and reduce total cost of ownership by more than 30%. * The Agentic Claims Triaging Center automates intake, triage, and routing while identifying fraud signals early, improving efficiency, decision accuracy, and adjuster productivity leading to more than 35% faster triaging and more straight through processing. These capabilities are designed around key insurance personas including brokers, underwriters, claims adjudicators, and customer service agents, ensuring that AI augmentation is directly aligned to day-to-day decision-making and operational efficiency. Looking ahead, Nexa Agentic AI Platform will progressively tap into Insurance knowledge graphs, deepening its insurance‑native reasoning across submissions, policies, claims and customer interactions as it is used. Nexa Agentic AI Platform will serve as a cornerstone of Coforge's insurance go-to-market strategy, enabling clients to scale AI adoption while keeping the current investments intact complying with the platform guardrails with confidence, accelerating outcomes, and build a sustained competitive advantage in an increasingly dynamic market.