Extreme Networks Launches AI-Powered Platform ONE for Managed Service Providers

Extreme Launches Platform ONE for Managed Service Providers

Extreme Networks, Inc. (Nasdaq: EXTR), a leader in AI-powered automation for networking, today announced the upcoming general availability of Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture, consumption-based billing, and poolable licensing, Extreme Platform ONE delivers unmatched flexibility, simplicity, and cost savings, enabling MSPs to manage customers at scale. Extreme's MSP program allows partners to offer innovative networking, security, and AI solutions that scale operations, create differentiation in a crowded market, and accelerate time to revenue. Extreme currently has more than 40 MSP partners. Extreme Platform ONE helps MSPs manage licenses, performance, and service interruptions within a single workspace, reducing the time and IT staff needed for operational excellence. With everything centralized, MSPs gain a comprehensive view of each client's network health, performance, and security status. Leveraging Extreme Platform ONE's AI Core, MSPs will benefit from deep automation powered by conversational, interactive, and autonomous AI agents. Extreme Platform ONE helps assist, advise, and accelerate the productivity of networking, security, and business teams -- reducing the time to complete complex tasks from hours to minutes. With the industry's first and only consumption-based billing model, Extreme helps eliminate hefty upfront costs and ensures cost predictability. Extreme's unique poolable licensing allows MSPs to dynamically allocate and reassign licenses across devices, locations, or customers -- making scaling the business more flexible and easier than ever. Expert Insights "A flexible networking model is essential for MSPs to stay competitive. Extreme's approach allows us to scale on demand, reduce financial risk, and deliver high-quality services without being locked into unpredictable costs and rigid commitments. By integrating AI-driven automation and network security, we can further enhance network resilience, proactively mitigate threats, and optimize productivity for both own business and customers." - Michael Stettner, Managing Director, CMS "Extreme's MSP program has been a game changer for our business. The consumption-based billing model has provided us with more predictable costs, allowing us to better manage our finances and reduce the risk of our IT investments. With Extreme Platform ONE, we can efficiently manage all our clients under one platform, which will significantly reduce the time and IT staff required to maintain operations. This will enable us to scale our operations, diversify our service offerings, and ultimately deliver better value to our customers."- Cara Parfitt, Vice President, Technology Alliances at Logically. "By removing hefty upfront costs, we enable more MSPs to adopt our model, accelerating time to market and revenue. Our consumption license grants full control over distribution, activation, and management, while Platform ONE boosts productivity by unifying everything into a single collaborative workspace. This streamlined approach empowers MSPs to drive efficiency and growth with greater speed and simplicity." - Nabil Bukhari, Chief Product and Technology Officer, Extreme Networks Platform ONE for MSPs Availability Platform ONE will be generally available for MSPs on March 31, 2025. About Extreme Networks Extreme Networks, Inc. (EXTR) is a leader in AI-driven cloud networking, focused on delivering simple and secure solutions that help businesses address challenges and enable connections among devices, applications, and users. We push the boundaries of technology, leveraging the powers of artificial intelligence, analytics, and automation. Tens of thousands of customers globally trust our AI-driven cloud networking solutions and industry-leading support to enable businesses to drive value, foster innovation, and overcome extreme challenges. For more information, visit Extreme's website at www.extremenetworks.com or follow us on LinkedIn, YouTube, X, Facebook, or Instagram. Extreme Networks, Extreme Platform ONE, and the Extreme Networks logo are trademarks or registered trademarks of Extreme Networks, Inc. in the United States and other countries. Other trademarks shown herein are the property of their respective owners.

Extreme Networks' Launches First MSP Program Built On Extreme Platform One For 'Radically' Simple Management, Pay-As-You-Scale For Enterprises

"The introduction of the MSP program and those services-based SKUs is any MSP's dream," one Extreme Networks' partner told CRN of the company's first MSP program. Extreme Networks is launching its first partner program for managed service providers to help MSPs build flexible networking and security offerings for customers that can be more easily licensed, deployed and managed, all while end-customers benefit from a very desirable consumption-based billing model, the networking specialist said. The "modern" MSP program will include Extreme's entire portfolio of networking, security and AI-powered offerings that partners choose from and bundle with their own offerings. The program gives partners access to multi-tenant management and the ability to scale or tailor an offering for their customers. Meanwhile, the consumption-based billing model lets MSPs pay only for licenses in use, which gives these partners more predictable costs. "This gives our partners a ton of flexibility to pick and choose what gaps they have in their offerings that they could use Extreme to augment, or, they have access to the full suite. At a high level, this enables new routes to revenue," said Dan Dulac, vice president of solution strategy for Extreme. [Related: Extreme Networks 'A Great Alternative' As 'Innovation Stalls' In The Midst Of Blocked HPE-Juniper Networks' Deal] The new MSP program will be based on the recently announced Extreme Platform One. Unveiled first in December, Extreme Platform ONE brings together networking and security tools, including products from third-party networking and security vendors, such as Microsoft, with AI to radically simplify the network management experience, according to the company. Platform ONE will give MSPs one place to manage licenses, performance, and issues. From this centralized platform, MSPs can see each client's network health, performance, and security status. The platform, which has AI built into its core, will provide MSPs with automation capabilities and access to AI agents, which can advise administrators and reduce the time needed to resolve problems or complete complex tasks, the company said. "An MSP partner with our Platform ONE can manage all of their customer estates under one platform. Events, alarms, workflows, licensing, all that roll up into [Extreme Platform ONE] to simplify their operations," Dulac said. "It's hugely beneficial for our existing MSPs [and] our to-be-signed MSP partners." Outside of the MSP program, Extreme Platform ONE is set for limited availability by March 31 for channel partners and will become generally available for use by end-customers by July, according to Extreme. "Our managed services customers and those partners will be the first users, if you will, of Extreme Platform ONE," President and CEO Ed Meyercord told CRN in a February interview. The MSP Advantage The MSP model is new to Extreme, so the company wanted to "cut its teeth" on a group of loyal partners. The company has more than 40 MSP partners participating in the new program, about 60 percent of which are based in Europe and 40 percent in the U.S. and Asia, Dulac said. The program, which has been invite-only up until now, has been in the works for about 18 months. One such MSP is Logically, a Dublin, Ohio-based longtime Extreme Networks partner. "The introduction of the MSP program and those services-based SKUs is any MSP's dream because it allows us to grow what we are already operationalizing a portion of," said Cara Parfitt, vice president of tech alliances for Logically. An MSP program launch by a company that's never had an MSP focus before can be "nerve-wracking" for partners and there are many examples of vendors that haven't treated programs in a way that won't spark conflict between the channel and the field sales organization, but Extreme Networks was very thoughtful in the structure of their new program, Parfitt said. "There are a lot of other entities that have a resale business, and they have an MSP business, and the two do not play well together," she said. "[Extreme's MSP program structure] does not just drive adoption within their partners, but it drives adoption and acceptance within their own field sales organization to keep those relationships strong." The MSP model will be a great fit for midmarket customers that have a hybrid IT management structure and need IT that can scale up and down with their business needs. Such customers are increasingly looking for more flexible buying options, Parfitt said. "Especially as people are more sensitive to tariffs and how that is going to impact the other capital expenditures they have to make, both in technology and in all kinds of other places, they're reevaluating how they can be flexible with their budgets," she said.