Genpact Expands Agentic AI Suite to Industrial Accounts Receivable for Manufacturing and Mining

Genpact Launches AI-Powered Accounts Receivable Suite for Industrial Sectors

Genpact has launched its Accounts Receivable Suite, extending its agentic AI capabilities to industrial clients in manufacturing and mining2

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. The proprietary solution automates and coordinates collections, dispute resolution, and cash application across the invoice-to-cash process, marking a significant expansion of the company's AI-driven finance solutions portfolio1

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The Genpact Accounts Receivable Suite consists of three core modules designed to reduce manual work and accelerate financial operations. Genpact AR Collections prioritizes accounts and suggests next-best actions using risk and payment signals. Genpact AR Resolution Center captures, routes, tracks, and escalates dispute cases through a connected workflow. Genpact AR Cash matches payments to invoices and supports faster, cleaner reconciliation2

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Measurable Outcomes Promise Significant Efficiency Gains

The suite delivers substantial performance improvements across key metrics. Organizations adopting the solution can expect up to 80% touchless cash applications via intelligent matching and posting, up to 20% fewer past dues with prioritized outreach, up to 40% higher collector productivity by reducing manual follow-ups, and up to 30% faster dispute resolution through automated routing and tracking2

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. These figures represent meaningful improvements in working capital optimization and cost efficiency for CFOs managing industrial accounts receivable operations.

Built on decades of running finance operations for global enterprises, the suite combines deep invoice-to-cash process intelligence with agentic AI-assisted capabilities. The system identifies customer payment behavior and patterns, prioritizes disputes, and resolves cases with human oversight, ensuring control while automating routine tasks2

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Completing the Agentic Finance Portfolio

This accounts receivable launch expands Genpact's agentic finance solution portfolio, which already includes accounts payable and record-to-report suites1

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. The company plans to extend its agentic AI finance portfolio across the broader order-to-cash lifecycle, creating an end-to-end offering for enterprise transformation1

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"With agentic product suites now available for AP, R2R and AR, Genpact is a leading partner for CFOs who are increasingly at the helm of enterprise transformation today," said Vijay Vijayasankar, global agentic AI officer at Genpact. "As leadership looks for outcomes and ROI, our end-to-end offering is designed to help release more cash, optimize working capital and improve cost efficiency with control, while also supporting better decision-making and scenario intelligence, turning the finance function into a forward-looking advisor and growth driver"1

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Market Momentum Validates Automation Strategy

Genpact's pivot to agentic AI is gaining traction in the market. The company reported in August that its second quarter net revenues increased 7.1% year over year to reach $1.343 billion. Its Advanced Technology Solutions business net revenues rose 24.1% year over year, while Core Business Services grew 1.9%1

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. Given this momentum, Genpact now expects Advanced Technology Solutions revenue to grow at least 25% for the full year1

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The broader market validates this direction. A PYMNTS Intelligence report found 92% of AP professionals believe automating invoice management and supplier payments would free finance teams to focus on more strategic initiatives1

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. This sentiment extends to accounts receivable operations, where manual processes continue to constrain finance teams from contributing to strategic business outcomes.

Designed for flexible, modular deployment and optimized for modern cloud environments, the suite enables organizations to modernize core finance operations incrementally while maintaining visibility and control2

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. Watch for Genpact to extend these capabilities across additional finance functions as CFOs seek comprehensive solutions that transform siloed manual tasks into unified agentic operations.