Loblaw partners with Shakudo to centralize AI development across retail operations

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Canadian retail giant Loblaw Cos. Ltd. has signed a partnership deal with Canadian AI firm Shakudo to standardize how it builds and deploys artificial intelligence across its business. The platform will enable Loblaw's teams to develop AI applications that connect directly to enterprise systems while maintaining full data control, preventing fragmented development and creating a more consistent approach to managing AI across its grocery stores and Shoppers Drug Mart locations.

Loblaw Partners with Shakudo to Transform AI Strategy

Canadian retail giant Loblaw Cos. Ltd. announced Monday a partnership deal with Canadian AI firm Shakudo aimed at standardizing and accelerating how the company builds and deploys artificial intelligence across its operations

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. The collaboration addresses a critical challenge many enterprises face: preventing teams from building separate, incompatible systems while establishing a unified approach to AI development

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Under the agreement, Loblaw will use Shakudo's AI platform to build and run AI applications, creating a centralized environment for its teams across the retailer's extensive network, which includes Loblaws grocery stores and Shoppers Drug Mart

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. This move represents a significant step in the company's AI strategy as it seeks to integrate AI into enterprise systems more efficiently.

Source: BNN

Source: BNN

Building and Managing AI Applications with Data Control

Shakudo's platform enables companies to build and run AI systems inside their own digital infrastructure, without sending data to third parties

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. This approach to data control is particularly important for a retailer handling sensitive customer information across multiple business lines. The platform offers standard AI tools while keeping all data stored and controlled internally, addressing growing concerns about data privacy and security in AI deployments.

As part of its AI strategy, Loblaw is establishing internal protocols that allow AI applications to securely interact with enterprise systems

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. This infrastructure approach ensures that teams can develop AI tools that connect directly to the company's internal systems, making it easier to roll out new technology across the business while maintaining control over how it operates

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Centralize AI Development to Accelerate Innovation

Charu Pujari, senior vice-president of Engineering and AI at Loblaw, emphasized that the partnership with Shakudo gives teams a common platform to build on, allowing them to focus on solving real problems instead of reinventing core plumbing

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. This statement highlights a key benefit of the partnership: reducing redundant work and enabling faster deployment of AI solutions across the organization.

The setup is designed to prevent the proliferation of incompatible systems and provide Loblaw with a more consistent way to manage AI across its operations

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. For a company operating diverse retail formats from grocery stores to pharmacies, this standardization could prove crucial in maintaining competitive advantages while scaling AI capabilities efficiently. The partnership signals how large retailers are moving beyond experimental AI projects toward systematic, enterprise-wide AI adoption that requires robust governance and technical foundations.

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