MaxIQ (Formerly Gyaan AI) Secures $7.8M Seed Funding to Revolutionize B2B SaaS Customer Journey Management

Gyaan AI rebrands as MaxIQ, raises $7.8M seed funding led by Dell Technologies Capital

The funding round was also participated by Intel Capital MaxIQ has also appointed Matt Hickey as Chief Executive Officer (CEO) and Rob Sexton as Chief Revenue Officer (CRO) The firm was founded by Sonny Aulakh in 2022 MaxIQ, the first Revenue AI platform that brings Sales, Customer Success & RevOps together to maximize revenue across every state of the customer journey, today announced it has raised $7.8 million in seed funding. The company's Seed round was led by Dell Technologies Capital, with participation from Intel Capital. This investment will enable MaxIQ to scale operations, accelerate product innovation, and expand its leadership team as it redefines the future of customer journey management for B2B SaaS enterprises. B2B SaaS companies face significant challenges due to the fragmentation across disconnected revenue tools and siloed processes at each stage of the customer journey. This fragmentation results in inaccurate forecasting, delayed time-to-value, and lost revenue opportunities. On average, sales and customer success teams rely on more than 14 tools in their tech stack, making it difficult to drive adoption, retain customers, and forecast revenue with confidence. These disconnected systems cost the average enterprise over three months in delayed onboarding and adoption, while creating significant operational inefficiencies. The unified AI-driven approach MaxIQ enables deal qualification, forecasting, and customer lifecycle management into a single platform, giving B2B SaaS companies real-time intelligence across every stage of the customer journey. By replacing fragmented tools, MaxIQ helps revenue teams improve forecast accuracy, accelerate time-to-value, and proactively drive adoption and retention -- all in one platform. Founded by Sonny Aulakh in 2022, MaxIQ is introducing a Customer Journey Management platform designed to help B2B SaaS companies drive sustainable growth by connecting customer acquisition processes -- including deal qualification, inspection, and forecasting -- with post-sales processes such as onboarding, adoption, and time-to-value delivery. Unlike traditional revenue intelligence tools that are rigid and lack actionable context, MaxIQ integrates predictive analytics and agentic-driven workflow automation to increase Customer Lifetime Value (CLV) and significantly enhance revenue forecasting accuracy. The firm also appointed Matt Hickey as Chief Executive Officer (CEO) and Rob Sexton as Chief Revenue Officer (CRO). Both bring extensive leadership experience from Palo Alto Networks, EMC, and most recently Securiti.ai. Rob and Matt's leadership experience include senior leadership roles in scaling multiple category disrupting technologies including Data Domain, XtremIO, and CloudGenix. Founder Sonny Aulakh will continue to drive product innovation and expand MaxIQ's market presence through strategic marketing initiatives, ensuring the platform remains at the forefront of customer journey management. "Today's tools leave a critical gap between sales and customer success, resulting in misalignment, delays, and missed revenue opportunities," said Mr. Matt Hickey, CEO of MaxIQ. "MaxIQ solves this by unifying workflows and delivering AI-powered insights that enable revenue teams to operate in sync and drive faster value to customers. This funding marks a pivotal moment for MaxIQ as we accelerate from category pioneer to category leader," he added. "The complexities of managing modern B2B SaaS sales from Product Led Growth to complicated enterprise campaigns across each stage of the customer lifecycle has organizations drowning in a sea of fragmented data," said Mr. Chris Hillock, Investor, Dell Technologies Capital. "MaxIQ's vision for unifying the entire customer journey is bold and creates an opportunity for companies to harness information intelligently to streamline organizational productivity and maximize value capture. We are thrilled to support the team as they drive this much needed transformation." About MaxIQ: (https://getmaxiq.com/) MaxIQ, is the first AI-powered Customer Journey Management platform, designed to unify sales, customer success, and revenue operations to maximize customer lifetime value. By bridging customer acquisition and success with actionable insights and seamless collaboration, MaxIQ enables B2B SaaS enterprises to manage revenue across their entire customer lifecycle. About the Founder: Sonny Aulakh From Punjab to Silicon Valley: Sonny Aulakh's Journey from Immigrant Student to Tech Founder Sonny Aulakh's journey to founding MaxIQ is a testament to the resilience and ambition of first-generation immigrants. Originally from Punjab, India, Sonny came to the United States to pursue his Bachelor's degree in Engineering, followed by an MBA, driven by a passion for technology and a desire to make an impact in the rapidly evolving world of enterprise software. Over the next two decades, Sonny built a distinguished career, holding leadership roles at global technology leaders such as Dell, EMC, Pure Storage, and Cisco. He also played pivotal roles in scaling high-growth startups, including IronPort, XtremIO, and Zscaler, leading to multiple successful exits. These experiences gave Sonny a unique perspective on the challenges B2B companies face -- not just in acquiring customers, but in delivering long-term value and driving predictable revenue growth. The inspiration for MaxIQ was born from these experiences. Having seen firsthand how sales, customer success, and revenue operations teams often work in silos, Sonny recognized the urgent need for a unified, AI-powered platform to manage the entire customer journey -- from forecasting and deal qualification to onboarding, adoption, expansion, and renewal. With MaxIQ, Sonny aims to bridge these gaps, empowering revenue teams with real-time intelligence, predictive insights, and collaborative workflows to maximize customer lifetime value. For Sonny, **MaxIQ represents not just a product, but the culmination of a lifelong journey -- combining the grit and determination of an immigrant entrepreneur with the innovation and leadership honed through decades of experience in Silicon Valley. Recognizing the incredible depth of engineering talent in India -- and inspired by his own roots -- Sonny Aulakh made a deliberate decision to incubate and build MaxIQ's R&D center in Pune, India. With its thriving technology ecosystem and highly skilled talent pool, Pune offered the ideal environment to develop and scale an innovative, AI-powered platform like MaxIQ. By investing in Indian talent, Sonny aims to not only build a disruptive, high-growth global startup, but also foster innovation in the Indian SaaS ecosystem, demonstrating how Indian engineers can play a central role in shaping the future of enterprise software.

Gyaan AI Bags $7.8 Mn, Rebrands To MaxIQ

Founded in 2022, MaxIQ leverages AI to help B2B SaaS companies automate their workflow, increase customer retention and predict revenue growth more accurately Agentic AI startup Gyaan AI has rebranded itself as MaxIQ and also raised $7.8 Mn (about INR 68 Cr) in a seed funding round led by Dell Technologies Capital, along with participation from Intel Capital. The Pune-based startup will use the fresh capital to scale operations, boost product innovation and expand its leadership team, it said in a statement. Founded in 2022 by Sonny Aulakh, MaxIQ is an AI-based sales enablement platform. It helps B2B SaaS companies manage their revenue across their entire customer lifecycle. The startup is introducing a first-of-its-kind AI-driven customer journey management platform designed to help B2B SaaS companies drive revenue growth by integrating customer acquisition processes with post-sales processes. MaxIQ has appointed Matt Hickey as the chief executive officer and Rob Sexton as its chief revenue officer. The duo brings a wealth of experience having worked at firms like Palo Alto Networks, EMC and Securiti.ai. As former C-suite executives, they have worked on several category disruptive technologies such as Data Domain, XtremIO and CloudGenix, the startup said. "Today's tools leave a critical gap between sales and customer success, resulting in misalignment, delays, and missed revenue opportunities. MaxIQ solves this by unifying workflows and delivering AI-powered insights that enable revenue teams to operate in sync and drive faster value to customers," Hickey said. Meanwhile, founder Aulakh will continue to lead the product innovation division and expand MaxIQ's market presence. He has more than 20 years of experience working with tech giants such as Dell, EMC, Pure Store, Cisco, as well as growth-stage startups such as IronPort, XtremIO and Zscaler. Agentic AI is the latest buzzword in the Indian tech industry. Agentic AI refers to autonomous GenAI agents capable of doing complex tasks with little or no human supervision. From Gupshup to Zomato and Infosys to Zoho Corporation, some of the biggest Indian tech companies are building AI agents to offer Agentic AI solutions tailored to the needs of their customers. In India, Agentic AI is mainly being used in conversation bots. For instance, conversational AI platform Gupshup recently launched its library of 15 pre-built and customisable AI agents. It is providing its Agentic AI capabilities to startups like Lenskart and Cars24, as well as to companies like Kotak and Tata AIA in the financial sector. Meanwhile, Zoho Corp has launched an AI-powered platform, Zia Agents, to bring autonomous agents into business workflows. It also introduced Zia Agent Studio, a no-code or low-code platform that helps businesses create autonomous agents designed to their needs. Amid the ongoing Agentic AI frenzy, investors are also betting top dollars on startups offering Agentic AI solutions. Bengaluru-based agentic artificial intelligence (AI) startup Quash raised $635K (about INR 5.4 Cr) in its pre-seed funding round led by Arali Ventures in January.