US tech powers global scams at industrial scale, AP/FRONTLINE investigation reveals

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An AP/FRONTLINE investigation exposes how American technology fuels a revolution in cyberscams. From AI-powered tools using ChatGPT and Gemini to Starlink satellite internet, US tech enables scammers in Myanmar to target victims worldwide. The investigation analyzed over 200,000 device connections and found US companies carry one in five signals from sanctioned scam compounds, raising questions about enforcement of terms of service.

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US Tech Abused for Global Scams at Unprecedented Scale

American technology is fueling a revolution in the cyberscam industry, enabling fraud operations in Southeast Asia to target victims worldwide at unprecedented speed and scale, according to a comprehensive

AP/FRONTLINE investigation

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. The investigation, based on tens of thousands of leaked scam center files and an examination of more than 200,000 device connections at four scam compounds in Myanmar linked to entities sanctioned by the U.S. government, reveals that US tech plays a key role in the industrialization and globalization of fraud. While most public scrutiny has focused on social media platforms, the infrastructure exploited to commit fraud begins much farther upstream along the digital supply chain, the investigation found.

AI-Powered Tools Enable Industrial Scale Fraud

The investigation identified two suites of specialized software used by scammers at compounds in Southeast Asia, with OpenAI's ChatGPT and Google's Gemini playing the most prominent roles

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. According to an analysis with security nonprofit C4ADS, these AI-powered tools allow scammers to work across dozens of languages, generate automated replies, develop credible characters, and track employee performance. The dual-use nature of AI makes detection challenging, as the software has both legitimate and illegitimate applications. Scammers who purchased these tools took in tens of millions of dollars, according to blockchain analysis by TRM Labs at the request of AP/FRONTLINE. The case of Safeer Mohammed Koorimannil, a trafficked worker at a scam center in Myanmar, illustrates the scale: he targeted some 50,000 victims from at least 17 countries in just one month, chatting with more than 100 people across dozens of profiles simultaneously

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. OpenAI said it banned three accounts using its models to support online scams based on information shared by AP, while both companies emphasized their robust programs to disrupt scammers.

US Internet Infrastructure Carries One in Five Scam Center Signals

One in five signals from devices at four scam compounds linked to sanctioned entities in Myanmar was carried by a U.S.-registered company, according to an AP analysis of more than 200,000 device connections provided by International Justice Mission, an anti-trafficking nonprofit

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. No other non-regional country came close. Among the US internet infrastructure providers identified were Cogent Communications, Oracle, AT&T, and DigitalOcean. Companies outside the U.S., including UpCloud in Finland and GlobalTeleHost in Canada, also had servers in the U.S. that hosted high-risk traffic from scam centers. The data, which covers several time intervals between February 2025 and January 2026, was enriched with risk indicators from fraud prevention company Scamalytics

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. These companies emphasized they cannot see the content their networks carry due to privacy by design, which constrains their ability to monitor for abuse. Oracle said it was "diligently working with law enforcement" on the material shared by AP, while UpCloud said the inquiry prompted an internal review and refinement of its risk assessment processes.

Starlink Remains Top Internet Service Provider Despite Crackdown

Elon Musk's satellite internet company, Starlink, is still the number one internet service provider in Myanmar, including to scam centers, according to device data, public records and interviews—despite Congressional scrutiny and a widely publicized crackdown last fall when the company said it cut off 2,500 kits near scam compounds

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. Scammers are still using Starlink from a proliferation of new sites that have grown inside Myanmar since then. At least 25 new scam compounds have been constructed deep inside Myanmar since a high-profile crackdown along the Thai border last fall, and at least 13 of them used Starlink IP addresses to get online between early March and the end of May, an AP analysis of device and satellite data from International Justice Mission shows

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. That data covers only a sample and may not capture all Starlink activity at these locations. The satellite imagery verified by AP shows these new compounds emerged after Myanmar's military government led demolition campaigns against KK Park and other sites in October 2025

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. Starlink declined to respond to detailed questions but has publicly said they cooperate with law enforcement and are committed to ensuring the service remains "a force for good."

Scam Operations in Myanmar Target Victims Worldwide

The devices analyzed were geolocated to compounds including Tai Chang, Deko Park, KK Park, and a new compound near Hpakalu, Myanmar

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. KK Park operates under the protection of the Karen Border Guard Force, also known as the Karen National Army (KNA), which the U.S. Treasury designated as a transnational criminal organization in May 2025, citing its role in facilitating cyberscams targeting US citizens and human trafficking. Deko Park and Tai Chang are located in territory controlled by the Democratic Karen Benevolent Army (DKBA), which the U.S. Treasury Department sanctioned in November 2025. Trafficked workers at these compounds conduct romance scams and other fraud schemes, with supervisors enforcing quotas through intimidation. The International Justice Mission found that some devices active in KK Park shortly before the raids were active in Hpakalu in January 2026, showing how scammers scattered to new locations

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Enforcement of Terms of Service Questioned as Costs Mount

The AP found no evidence to suggest these companies were doing anything illegal. However, the patterns of abuse identified raise questions about how vigorously they are enforcing their own terms of service, which prohibit illegal activity

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. Watchdogs say satellite internet, AI and internet infrastructure companies along the digital supply chains that fraudsters abuse have the technical capacity to do more to protect consumers but lack the legal, regulatory and business incentives to crack down on a crime the Federal Trade Commission estimates cost Americans nearly $200 billion in 2024. "If there's no disincentive to continuing this, if there's no cost to actually facilitating scamming, then why would I spend a dollar to prevent scamming?" said Sascha Meinrath, the Palmer chair in telecommunications at Penn State University

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. Cybersecurity experts say tech companies have access to a trove of data that could be used to minimize illicit activity, but doing so requires significant investment. The investigation involved interviews with 58 scam victims and three dozen current and former scammers from 19 countries, revealing the global reach of these scam operations powered by US tech

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. The investigation highlights the need for stronger regulatory oversight to address the growing threat of industrial scale fraud enabled by American technology.

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