Workday Brings Sana AI Agents to Claude, Teams, and Copilot With New C1.ai Acquisition

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Workday unveiled major enterprise AI expansions at Workday Rising, integrating its Sana agentic experience into Claude, Gemini Enterprise, Microsoft Copilot, Slack, and Teams. The company also agreed to acquire C1.ai to strengthen AI agent governance and launched Work Intelligence to help organizations track how AI transforms workplace tasks and skills.

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Workday Transforms Sana Into Universal AI Agent Hub

Workday announced at Workday Rising that Sana, its agentic AI experience, will now function across multiple platforms including Claude, Google Cloud's Gemini Enterprise, Microsoft Copilot, Teams, and Slack

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. Employees can initiate Workday tasks from these platforms without switching systems, while Sana maintains company permissions, policies, and approvals throughout the process. The company also made Sana the new Workday Home, replacing the previous interface with an agentic experience that consolidates tasks, decisions, meetings, and agent activity in one location

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This shift marks Workday's move from copilot to autopilot functionality in AI-driven HR and finance operations. Chief AI Officer Joel Hellermark stated, "AI is the new UI. Users shouldn't have to decide which agent to use, just as they shouldn't have to click between dozens of different systems"

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. The integration uses a single connection that brings lawful AI agents into the tools employees already use, eliminating the need to connect every tool to every agent individually

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Enterprise AI Gets Headless Access With Trusted Agent Platform

Workday's Trusted Agent Platform now delivers headless access to HR and finance systems, enabling customers to build, run, and govern lawful AI agents with their preferred development tools and models

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. The platform includes Workday Data Cloud, Agent-Ready Tools, Developer Agent, Custom Agents, and Agent Harness, all generally available. Chief Technology Officer Gabe Monroy emphasized, "Headless can't mean lawless. The rules for HR and finance already live in Workday, so customers don't have to rebuild them for every agent they create"

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Agent-Ready Tools function as Workday's Model Context Protocol tools, giving any MCP-supporting agent an approved way to read Workday data and take action while preserving permissions and approvals

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. Live Data Query allows teams and agents to query live Workday data in SQL through Workday Data Cloud, with no custom reports or stale data copies. Every agent deployed on Workday runs on Agent Harness, which provides context including user roles, reporting lines, permissions, and applicable policies from the system that runs HR and finance operations

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Workday Partners With Anthropic and Acquires C1.ai

Workday formed a partnership with Anthropic to connect Claude's reasoning capabilities with Workday's Sana AI agents and HR and finance data

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. The integration uses the Model Context Protocol while retaining Workday permissions and controls. Claude users can tap Sana agents for tasks such as reviewing headcount, planning internal hiring moves, and handling invoice exceptions. Workday made Sana in Claude available to early-access customers and plans a broader launch in late 2026

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The company also signed a definitive agreement to acquire C1.ai, an agentic identity platform that governs people and agents to ensure appropriate access at the right time

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. C1.ai connects with enterprise applications including email, CRM, code repositories, finance software, and cloud infrastructure, granting or removing access based on user or agent needs

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. Workday plans to integrate C1.ai with its Agent System of Record, giving customers greater control over which systems and data AI agents can access. The C1.ai acquisition is expected to close in Workday's fiscal fourth quarter ending January 31, 2027

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Work Intelligence Tracks AI Impact on Workplace Tasks

Workday introduced Work Intelligence, a product designed to help companies identify how AI affects individual tasks within jobs and determine required skills for employees

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. The tool breaks down jobs into component tasks, links those tasks to necessary skills, and provides data for workforce planning as work evolves. Work Intelligence operates within Workday's existing platform and draws on Workday Skills Cloud, which serves more than 3,450 customers and contains over 75,000 canonical skills

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Vice President of Talent Management and Insights Nikki Helmer explained, "The basic building block of work is shifting from the job to the task, and without that view, most companies are left guessing whether to hire, build skills, automate, or redesign roles"

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. The product tracks how employee time allocation changes as AI tools are adopted, which skills are being developed, and whether workers are transitioning to new roles. The 2026 Workday Global Workforce Report found that 76% of heavy AI users expect the technology to create new career opportunities

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Decision Intelligence Unifies HR and Finance Operations

Workday launched Decision Intelligence to let HR and finance teams operate in the same space without trading information across clunky communication channels that rely on periodic reports

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. The platform performs analysis for both departments, allowing them to make decisions and compare using actionable, real-time data based on business needs. When HR wants to hire 50 people, Decision Intelligence can assess whether the business still needs that headcount based on current workforce makeup, examining composition, existing skills, roles that can be filled, and how the hiring plan affects costs

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Workday also introduced Sana Concierge, a service agent for human resources and information technology teams that can resolve employee requests including onboarding, leave, and password requests without passing these automated tasks to people

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. The company demonstrated Autopilot Agents for hiring, payroll, accounting, and deployment workflows. For example, a recruiter autopilot agent prepares for a user's day by checking open requisitions without waiting for the recruiter to log in, prepares outreach, and surfaces candidates. Interview scheduling then runs autonomously, and the agent joins interviews to listen, prepare notes, and use recruiter feedback to influence future recommendations

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. Workday reported serving more than 11,500 organizations worldwide, including over 65% of the Fortune 500

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