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Parloa Triples Valuation to $3B in 8 Months as AI Customer

Parloa Triples Valuation to $3B in 8 Months as AI Customer Service Competition Intensifies

TechCrunch, Reuters, and 3 more

VoiceRun raises $5.5M to build voice agent factory giving

VoiceRun raises $5.5M to build voice agent factory giving developers control over AI voice agents

TechCrunch, SiliconANGLE

AI and automation will eliminate 6% of US jobs by 2030, but

AI and automation will eliminate 6% of US jobs by 2030, but the real story is more complex

Forrester, ZDNet, and 13 more

Amazon AI Tool Sparks Retailer Backlash After Listing

Amazon AI Tool Sparks Retailer Backlash After Listing Products Without Merchant Consent

Bloomberg, CNBC, and 4 more

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Microsoft launches Copilot Checkout as AI shopping race against OpenAI and Google intensifies

PolyAI Raises $86M at $750M Valuation to Scale

PolyAI Raises $86M at $750M Valuation to Scale Conversational AI for Enterprise Call Centers

SiliconANGLE, PYMNTS

Former Palantir CIO Jim Siders takes helm at Shield

Former Palantir CIO Jim Siders takes helm at Shield Technology Partners to reshape IT services

The Register, CRN

BBVA expands OpenAI partnership, rolls out ChatGPT

BBVA expands OpenAI partnership, rolls out ChatGPT Enterprise to 120,000 employees worldwide

Finextra Research, ET, and 1 more

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Enterprise AI adoption reveals 6x productivity gap between power users and typical workers

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Microsoft study reveals how AI chatbot usage shifts between work colleague and personal confidant

Scammers exploit AI chatbots with fake customer support

Scammers exploit AI chatbots with fake customer support numbers through content poisoning

ZDNet, Gizmodo

SuperBryn Raises $1.2M to Fix Voice AI Reliability Issues

SuperBryn Raises $1.2M to Fix Voice AI Reliability Issues Plaguing Enterprise Deployments

AIM, ET

Wells Fargo CEO announces AI will drive job cuts as bank

Wells Fargo CEO announces AI will drive job cuts as bank pursues efficiency gains

Diginomica, PYMNTS, and 1 more

Cursor automates 80% of support with AI help desk as $29

Cursor automates 80% of support with AI help desk as $29 billion startup reshapes workflows

Fortune, Benzinga

Meta launches AI support hub for Facebook and Instagram

Meta launches AI support hub for Facebook and Instagram after admitting past failures

TechCrunch, PC Magazine, and 2 more

Tata Communications Acquires 51% Stake in Commotion to

Tata Communications Acquires 51% Stake in Commotion to Accelerate AI-First Transformation

AIM, ET

Meesho Leverages AI Voice Agents and Vernacular Technology

Meesho Leverages AI Voice Agents and Vernacular Technology to Drive Growth Ahead of $5.6 Billion IPO

AIM, Market Screener

HSBC Partners with Mistral AI in Multi-Year Deal to Scale

HSBC Partners with Mistral AI in Multi-Year Deal to Scale Generative AI Across Global Banking Operations

The Register, AIM, and 1 more

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Accenture and OpenAI Form Strategic Partnership to Deploy ChatGPT Enterprise Across Global Workforce

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Visa and AWS launch partnership to build infrastructure for agentic commerce with secure payments

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