Anthropic opens Milan office, names Generali, Pirelli and Enel as Italian customers

Anthropic's Milan office lands with Generali, Pirelli and Enel as named Italian customers

The formal opening of Anthropic's sixth European office lands the same week as Pope Leo's AI encyclical, with the company naming a roster of Italian enterprise deployments. nthropic formally opened its Milan office on Wednesday, the sixth European location for the US AI lab after London, Dublin, Paris, Zurich and Munich. The opening completes the strategic rollout first reported a week ago, but adds an unusually specific Italian-enterprise customer roster and an explicit linkage to Pope Leo XIV's Magnifica Humanitas encyclical. The named customer list is the part that makes the announcement substantive. Generali Group and Unipol Group are the Italian financial-services anchors. Angelini Pharma and Bracco Group represent life sciences. Enel Group, the energy utility, sits in the industrial-energy tier. Pirelli, the tyre and mobility group, is the automotive name. Three additional Italian technology names round out the roster. JAKALA, a Milan-based data-and-AI consultancy where Anthropic has deployed Claude across more than 3,000 seats; Satispay, the financial super-app serving more than six million Italian users, which has used Claude across its engineering teams to compress an 18-month roadmap into seven months; and Bending Spoons, the Milan-headquartered consumer-app group where, on Anthropic's account, the majority of code changes are now co-authored with Claude Code. The customer list cuts across the Italian industrial spine in a way most US AI labs do not yet have. OpenAI does not have a Milan office. Google's Italian footprint runs through ad-sales and Cloud teams. Mistral has been pitching Italian customers through its newly-launched Industrial Engineering offering but does not yet name the kind of enterprise-by-name deployments Anthropic disclosed today. The Milan opening reads, on present evidence, as the operationalisation of an Italy strategy that has been visibly under preparation for several months. The Magnifica Humanitas linkage is the more politically interesting layer. Anthropic co-founder Chris Olah appeared at the encyclical's 25 May Vatican presentation, where he called for "more of the world, religious traditions, civil society, academia, and governments" to shape positive AI outcomes. The Milan office opening, formally announced two days after the encyclical, reads as part of the same posture: Anthropic positioning itself as the frontier AI lab most willing to publicly engage with the Vatican's AI-ethics framework, in contrast to the more defensive posture taken by other labs. The Mistral comparison is unavoidable. Mistral chief executive Arthur Mensch publicly rebutted the encyclical's call to "disarm AI," arguing Europe cannot afford to step back from defence-AI work when adversaries are deploying the technology. Anthropic, by contrast, sent a co-founder to the Vatican stage and is now linking its Milan opening explicitly to the encyclical. The two European postures, from a French sovereign-AI champion and a US foundation-model lab respectively, could not be more different on the Vatican question, and the contrast is itself useful editorial context for understanding how the European AI commercial map is forming. The growth math behind Anthropic's European push is striking. EMEA is the company's fastest-growing region, with run-rate revenue up roughly 9x year-on-year and large-business accounts up 10x. The Italian customer roster announced today fits inside that broader compounding pattern: Anthropic has been signing European enterprise commitments at a pace that materially shifts the company's revenue geography away from US-only dependence. Liam Booth-Smith, the former chief of staff to UK prime minister Rishi Sunak, runs the regional push from London; Thomas Remy leads Southern Europe from Milan. What remains unclear is the operational scale of the Milan office on day one. Anthropic has not publicly disclosed headcount, office address, or hiring targets for the new location. Chris Ciauri, the company's managing director of international, said the Milan presence will support "Italian enterprise, Italian research, and Italian culture through a safe AI transition." That framing, in classic Anthropic register, is at once expansive and deliberately abstract. The named customer list is the more concrete signal.

Anthropic to boost hiring in Europe after opening Milan office

MILAN, May 28 (Reuters) - Anthropic will continue expanding in Europe after opening its sixth office on the continent in Milan on Thursday, Chris Ciauri, managing director for international at the U.S. AI startup, said. The company plans to triple its international workforce to meet rising demand for its Claude large language models outside the United States. Its European bases include Dublin, Zurich, Munich and Paris, as well as a London office currently employing about 200 staff. Ciauri did not disclose planned hiring in Milan. "We've publicly announced in London a few weeks back that we're opening a new office and we'll have 800 employees there. So Milan will get a lot bigger, Paris will get a lot bigger, Munich will get a lot bigger. There will be more offices," he said. The expansion comes as companies across Europe race to deploy AI systems to boost productivity, while policymakers debate how to regulate the fast-moving technology. "We actually like the makeup of the Italian economy because we think it suits some of the things we do particularly well," Ciauri told Reuters in Milan. He added the Milan office will initially focus on sales, marketing, and pre- and post-sales technical support for clients such as insurer Generali, financial group Unipol, tyre maker Pirelli, tech company Bending Spoons and payments firm Satispay. "We'll also have policy people in the market because there's lots of conversations around AI and ethics", he said. Anthropic co-founder Christopher Olah was the only Big Tech representative invited to a presentation this week of Pope Leo's first encyclical, which addressed the challenges posed by AI. "I think it's representative of the fact that we have built a reputation around being vocal around safety, around ethical AI, being clear-eyed around what it could mean for jobs, what it could mean for wealth concentration. And we've pushed to get governments and ethical institutions at the table", said Ciauri. Anthropic has clashed with the Trump administration, notably by insisting on guardrails restricting how its models can be used for military purposes, such as autonomous weapons targeting or domestic surveillance. (Reporting by Elvira Pollina. Editing by Mark Potter)