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ByteDance and Alibaba to Pull Agent Features as China Cracks Down on Humanlike AI
Research backs Beijing's concern: Even the best frontier AI models routinely encourage harmful emotional attachment, and one in seven young adults in relationships now uses an AI romantic companion. While American politicians tackle the impact of AI chatbots on the mental health of users with
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Human-Like AI Services Face Greater Restrictions in China | PYMNTS.com
With these new regulations pending, Chinese tech giants ByteDance and Alibaba have begun halting features that allow users to create and chat with AI companions, Bloomberg News reported Monday (July 6). ByteDance's Doubao, China's most popular AI chatbot, is set to shut down a feature letting
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China implements the world's first dedicated regulatory framework targeting AI services that simulate human emotions and personalities. ByteDance's Doubao and Alibaba's Qwen are disabling custom agent features ahead of July 15 enforcement. The regulations address concerns about AI addiction, mental health harm, and emotional attachment, with research showing one in seven young adults now uses AI romantic companions.
ByteDance and Alibaba announced over the weekend they are pulling custom agent features from their leading consumer AI products as China prepares to enforce unprecedented restrictions on humanlike AI services. ByteDance's Doubao, China's most popular AI chatbot, notified users on Friday night that its agent feature would go offline on July 15, with related data becoming unrecoverable after October 15
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. Alibaba's Qwen moved even faster, taking down humanlike interactive agents and user-created agent functions on July 10, with broader agent services following on July 151
. Both companies cited "product function adjustments" as the reason for the changes2
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Source: Decrypt
The trigger for these changes is China's Interim Measures for the Administration of AI Anthropomorphic Interaction Services, jointly issued on April 10 by five government departments including the Cyberspace Administration of China, the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Public Security, and the State Administration for Market Regulation
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. The interim measures for AI take effect July 15 and specifically target services that simulate human personality traits, thinking patterns, and communication styles for sustained emotional interaction1
. This means AI girlfriends, AI therapists, virtual companions, and the custom-persona bots that users spent months building are now prohibited. Hogan Lovells described the measures as "the first set of regulatory rules in China specifically targeting AI-driven emotional interaction," marking China as the first country to build a dedicated regulatory framework for this category1
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Source: PYMNTS
The official government description imposes specific restrictions on services offering "virtual relatives, virtual companions or other intimate relationships to minors"
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. The document cites multiple risks including extremist content, privacy leaks, harm to physical and mental health, and AI addiction1
. Legal analysts at MMLC Group described the measures as treating emotional interaction with AI as "a governance problem" instead of just a content issue, arguing that once AI starts competing with real human social bonds, regulation must target system design rather than just harmful outputs1
. Non-emotional services are explicitly excluded from the restrictions, meaning customer service bots, knowledge Q&A tools, workplace assistants, and educational software remain permissible as long as they don't cross into sustained emotional interaction1
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Research supports Beijing's concerns about AI anthropomorphic interaction services. A USC study from June found that even leading frontier AI models from OpenAI, Anthropic, Google, and Alibaba violated social-interaction safety guidelines more than 27% of the time, routinely encouraging emotional attachment and portraying themselves as human
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. A separate survey of young partnered adults revealed that one in seven regularly used AI romantic companions, and nearly 70% were hiding the full extent from their partners1
. American tech platforms have faced sharp legal scrutiny over similar features, with both OpenAI and Character.ai being sued over allegations that their chatbots caused dangerous emotional dependencies and even led vulnerable users to suicide2
. While the EU, U.S., and other countries have flagged similar concerns, they haven't legislated in the same restrictive way as China1
. Both Doubao and Qwen had offered pools of agents customizable for specific tasks, speaking styles, and fixed personas, allowing users to turn general-purpose chatbots into named assistants, tutors, role-playing characters, or companions with consistent tones—all of which are now gone in China1
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