Cognizant lands five-year deal with Andover Companies to modernize tech and drive AI adoption

Cognizant secures five-year deal with Andover Companies By Investing.com

TEANECK, N.J. - Cognizant (NASDAQ:CTSH) announced today a five-year partnership with The Andover Companies, Inc., a mutual property and casualty insurance group in the Northeast, to modernize its technology systems and support AI adoption. Under the agreement, Cognizant will modernize Andover's core policy administration platform integration, build an enterprise data platform and strengthen security for digital portals serving policyholders and agents, according to a press release statement. The partnership will focus on four areas: core platform integration and optimization, enterprise data foundation development, security and compliance modernization including NYDFS cybersecurity compliance support, and responsible AI exploration. Cognizant will provide application and managed services for Andover's policy administration platform, including workflow enhancements, product and pricing improvements, platform upgrades and API modernization. The companies plan to establish an AWS-native enterprise data platform using a Medallion architecture to consolidate data from Andover's core systems and other sources. The platform will include AI-enabled governance for data-quality checks, metadata management and classification. Security work will include identity access management and architecture hardening for Andover's MyAndover policyholder portal and independent-agent portal. The partnership includes an AI exploration workshop to identify use cases for generative and agentic AI across underwriting, claims and software development. Cognizant plans to prototype solutions on its Neuro AI platform. "Cognizant's deep experience with insurance platforms and as a leading global consultancy, combined with our objective to scale downstream and upstream digital capabilities, unlock the responsible use of AI, and protect our data and the trust of our stakeholder community was a winning combination," said Kevin McNamara, Chief Information Officer of The Andover Companies. The Andover Companies operates in Massachusetts, Maine, New Hampshire, Rhode Island, Connecticut, New York, New Jersey and Illinois through three insurance companies: Merrimack, Cambridge and Bay State Insurance Company. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

The Andover Companies, Inc. Selects Cognizant Technology Solutions Corporation to Modernize Technology and Advance Ai-Driven Innovation

The Andover Companies Inc. announced a strategic, five-year, enterprise-wide partnership with Cognizant Technology Solutions Corporation to scale its core and portal systems, unify its data and help lay the foundation for responsible AI adoption in underwriting and claims. Under the agreement, Cognizant Technology Solutions Corporation will modernize integration of The Andover Companies Inc.'s core policy administration platform to its digital properties, build a new enterprise data platform and strengthen the security of The Andover Companies Inc.'s policyholder- and agent-facing digital portals, including support for NYDFS cybersecurity compliance, while helping The Andover Companies Inc. explore responsible AI use cases across IT, underwriting and claims. Throughout the term of the agreement, Cognizant Technology Solutions Corporation and The Andover Companies Inc. will focus on core platform integration and optimization, providing application and managed services across The Andover Companies Inc.'s successful core system modernization achievement with a policy administration platform. Integration and optimization will include enhanced workflow, product & pricing enhancements, platform upgrades, and API modernization. This model gives The Andover Companies Inc. a single, accountable partner for the ongoing operation, support, and continuous enhancement of its environment. Enterprise data foundation will be established as a governed, AWS-native enterprise data platform using a layered "Medallion" architecture to consolidate data from The Andover Companies Inc.'s core systems, agency data management, and other sources into a single, trusted view, with AI-enabled governance to help automate data-quality checks, metadata management, lineage, and classification, supporting downstream AI models built on accurate, well-governed, and audit-ready data. Security and compliance modernization will include leading cybersecurity and application modernization work, including identity access management and architecture hardening for The Andover Companies Inc.'s MyAndover policyholder portal and independent-agent portal, while supporting more robust regulatory alignment for NYDFS compliance. Responsible AI exploration will be conducted through a jointly run AI exploration workshop to scope near-term, high-value use cases for generative and agentic AI across underwriting, claims, and software development & quality assurance with plans to prototype on Cognizant Technology Solutions Corporation's Neuro AI platform, which brings together generative AI, machine learning and evolutionary AI under multi-agent orchestration with built-in explainability and audit trails. By scaling its core system interoperability and building a governed data foundation first, The Andover Companies Inc. will mature its existing and modernized capabilities to support faster, more consistent underwriting intake and claims handling, while keeping underwriters and adjusters firmly in control of final decisions. A more integrated, secure, and scalable platform is also intended to aid The Andover Companies Inc.'s agility and relationship strength with its independent agents, and to scale capacity during surge periods, such as major weather events, while laying the foundation for responsible AI adoption over time. As that foundation matures, Cognizant Technology Solutions Corporation intends to introduce generative and agentic AI capabilities?drawing on its Neuro AI platform and industry-trained models?to help accelerate submission intake, triage FNOLs and surface insights for underwriters and adjusters, always keeping a human in the loop.