Convey raises $38M from Andreessen Horowitz to build AI teammates, not just agents

Convey raises $38M from a16z for AI 'teammates'

Convey, founded barely a year ago by a DoorDash alum, raised a $38M Series A to automate the rote office work nobody wants, and to win the argument that 'teammate' beats 'agent'. The word "agent" is everywhere in enterprise software right now, which is exactly why Convey does not want to use it. The startup has raised a $38mn Series A led by Andreessen Horowitz, with Khosla Ventures and Pear VC joining. Its pitch is a deliberate rebrand: not AI agents that complete tasks, but AI "teammates" that own an outcome. "Agents feel a bit overloaded at this point," co-founder and chief executive Rohan Chopra told Business Insider. "We emphasise teammate over agent because the teammate is responsible for an outcome, not just a specific task." From DoorDash to back-office drudgery Chopra, one of DoorDash's earliest employees, traces the idea to a colleague who spent his days manually texting drivers to assign deliveries. DoorDash automated that work away; Convey wants to do the same for companies without DoorDash's engineering budget. In practice that means the unloved jobs: ingesting orders, reconciling invoices, preparing endless customer reports. Convey says it has already run more than a million hours of such work autonomously for clients including NBCUniversal, Unity and ChargePoint, though that figure is its own. Raising into the layoff conversation The timing is delicate. Convey is selling automation just as Snap, Block and Wix cite AI in job cuts, and Chopra leans hard on the idea that he is freeing people from work they hated rather than replacing them. It is a reassuring story, and a convenient one. The honest version is that the technology can do both, and which one wins depends on the company buying it. The real risk The bigger threat is not the framing but the giants. OpenAI and Anthropic are pushing deeper into agents, and could absorb much of this market themselves. Chopra's bet is that focus beats breadth, the same way DoorDash survived despite Uber. Maybe. But at barely a year old, with one product category and a label its rivals can copy overnight, Convey is wagering that "teammate" is a moat. It is more likely a head start.

Investing in Convey | Andreessen Horowitz

Legend has it that in the early days of DoorDash, the whole delivery network ran on one guy named Steve. An order would come in, and Steve would find the closest driver and text them to go grab it. No algorithms, no dispatch system. Just Steve. He was great at it, until the company grew and there was no way to hire enough Steves to keep up. So Rohan Chopra, an early DoorDash employee, built the software that took the brokering off Steve's plate. DoorDash didn't replace Steve. They freed him up to solve other big problems to help the company grow. What stuck with Rohan afterward was how often he saw the same setup everywhere else: a smart person in accounting or ops or account management holding a critical process together by hand because the tools never caught up. Your best people spend two or three hours a day clicking buttons, pulling reports, reconciling invoices, trafficking the same campaign for the hundredth time. It keeps the business running, but it's rote, repetitive work and a poor use of their time. AI was supposed to fix this. But most enterprise AI tools serve as contextless point solutions that companies have to adapt themselves to use, rather than the AI adapting itself to the company. Steve got lucky. He had Rohan there to build him out of his manual matchmaking job. Most companies don't have a Rohan sitting around to automate their Steves, and that's exactly why Rohan started Convey. Convey lets non-technical teams build and run digital teammates: AI workers that take whole categories of operational work off your plate, with no engineering required. You onboard Convey the way you'd onboard a new hire. Share your screen, walk through a process, answer a few questions. After that Convey's agents own the outcome, running inside your systems and asking the right person for help when they get stuck. This allows human employees to become 100x operators - someone who hands off the grunt work and spends their time on the things only they can do. What makes Convey's agents work in production is how they are provisioned and constructed. Most agents run a fresh prompt loop every time and wing it when something unexpected shows up. But you don't run a business-critical process on a vibe. Convey compiles what it learns into real, versioned, testable programs, so it does the same thing reliably across hundreds of thousands of runs and flags a human when something is genuinely off. Each teammate has its own identity and permissions and lives inside your security setup instead of working around it. The results they are generating are staggering. Convey teammates have already done over 1.1 million hours of real work, not demos or pilots, inside massive companies like NBCUniversal, TelevisaUnivision, Unity, Samsara, ChargePoint, and Faire. One large streaming service handed off reporting and ad ops workflows and got back 450+ hours a week. Savoya used Convey to lift EBITDA 40% year over year and is on track to save 10,000 hours this year. Special products come from special groups of people - and the people behind Convey are as good as it gets. Rohan, Will, and Diego have been best friends since Stanford. Will and Diego sold their last company to p44 around the same time as Rohan was leaving DoorDash, and the timing finally aligned to start a company together. Anyone who has worked with one of Convey's three founders will tell you to not miss the opportunity to join their team. That same energy is what made us so excited to invest. We're thrilled to be leading Convey's $38M Series A. If your company is buried in repetitive work - reach out to the team at Convey. And if you want to help build the agentic employees reimagining how work is done at the enterprise, they're hiring!