Descartes Systems Group Launches AI Document Management for Customs Brokers and Freight Forwarders

Descartes launches AI document management for customs brokers By Investing.com

ATLANTA and LONDON - Descartes Systems Group (NASDAQ:DSGX) (TSX:DSG) announced Tuesday the launch of AI-powered Image Document Management capabilities for customs brokers, freight forwarders and logistics service providers, according to a press release statement. The new capabilities are designed to automate the processing of commercial invoices, bills of lading, packing lists and related shipment documents. The AI agents are embedded directly into Descartes' existing customs and transportation solutions. The system extracts, validates and prepares data from trade documents to initiate customs and transportation workflows. The technology processes multiple document types associated with the same shipment within existing Descartes applications, eliminating the need for separate software or custom integrations. "Entering commercial invoice data is one of the most labor-intensive activities in the import process, especially when shipments include complex commercial invoices with hundreds of line items," said Scott Sangster, General Manager, Logistics Service Providers at Descartes. The solution operates within Descartes' Global Logistics Network platform, which the company states allows users to process documents without switching between multiple systems. The technology interprets documents in context rather than simply digitizing them. Ken Wood, Executive Vice President of Product Management at Descartes, said the goal is to automate document processing through capabilities embedded within the existing Descartes platform rather than requiring customers to manage a separate AI application. The company states the system provides automated data extraction from trade documents, reduces manual data entry and exceptions, and enables customs brokers and logistics providers to process higher shipment volumes without proportional staff increases. The AI capabilities are trained for logistics operations and do not require customers to train their own AI models. This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

Descartes Systems Group Introduces Ai-Powered Image Document Management Capabilities

Descartes Systems Group announced new AI-powered Image Document Management (IDM) capabilities. These capabilities help customs brokers, freight forwarders and logistics service providers accelerate customs entry preparation, and shipment creation and execution. With logistics-trained AI agents embedded directly into Descartes? customs and transportation solutions, organizations can transform trade documents into operationally ready data that reduces manual data entry and improves operational efficiency. The agentic IDM solution interprets commercial invoices, bills of lading, packing lists and related shipment documents in context. It can extract, validate and prepare data that can immediately begin customs and transportation workflows with significantly fewer exceptions and manual corrections. By eliminating repetitive rekeying from multiple documents while remaining within existing Descartes applications, organizations can process higher shipment volumes with greater consistency and significantly less manual effort. Leveraging Descartes? Global Logistics Network, Descartes? AI-based IDM capabilities allow organizations to process trade documents inside the Descartes applications they already use every day to create shipments or prepare customs entries. Unlike standalone AI document-processing solutions that require separate applications, custom integrations or manual handoffs between systems, Descartes? solution eliminates ?swivel-chair? workflows between multiple systems while reducing implementation complexity and accelerating time-to-value. The solution also understands and processes multiple document types associated with the same shipment. Descartes? AI-based IDM provides customs brokers, freight forwarders and logistics service providers with less manual data entry with AI-enabled extraction, interpretation and preparation of customs and logistics information from commercial invoices, bills of lading, packing lists and other trade documents, faster customs entry and shipment creation by preparing operationally ready data that can initiate customs and transportation transactions without repetitive rekeying, more consistent processing across related shipment documents with fewer exceptions, manual corrections and rework across high-volume customs and logistics operations, ability to scale operations more efficiently with expanded document-processing capacity that supports business growth without proportional increases in staffing, simple and functional AI adoption with logistics-trained agents embedded into existing Descartes solutions, eliminating the need for separate applications, complex integrations or customer-trained AI models. Customers can automate one of the most time-consuming aspects of customs and logistics operations through agentic capabilities that are embedded within the Descartes platform they rely on every day. The goal is not simply to read a shipment document, but to quickly understand its logistics context and rapidly prepare the data needed to move the customs entry or shipment forward faster and more accurately.

Descartes Systems Launches AI-Powered Image Document Management Capabilities

The Descartes Systems Group Inc. is focused on logistics and supply chain management business processes. Its network-based solutions are focused on improving the productivity, security and sustainability of logistics-intensive businesses. It supports international and domestic supply chains by uniting logistics-intensive businesses on its Global Logistics Network (GLN). Shippers, carriers, and logistics service providers connect and collaborate on the GLN leveraging technology, data and artificial intelligence to manage last mile deliveries, domestic and international shipments, transportation rating and payment, global trade research, customs compliance and a variety of regulatory processes. Its solutions include business-to-business connectivity and messaging, broker and forwarder enterprise systems, customs and regulatory compliance, ecommerce shipping and fulfillment, global trade intelligence, routing, mobile & telematics, transportation management, and global logistics network.