HCLTech and Guardian Life Insurance expand partnership with seven-year AI modernization deal

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HCLTech has signed a seven-year agreement with Guardian Life Insurance to advance AI-powered modernization across the insurer's technology and operations. The expanded partnership includes HCLTech's acquisition of Guardian India and nearly 2,000 employees who will join a dedicated Strategic Business Unit focused on driving technology innovation and operational transformation.

HCLTech Secures Major Seven-Year Agreement with Guardian Life Insurance

HCLTech announced a new seven-year agreement with The Guardian Life Insurance Company of America, one of the largest mutual companies in the U.S. and a leading provider of insurance, retirement, wealth management and employee benefits solutions

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. This expanded partnership builds on the companies' existing collaboration and positions HCLTech to drive AI-powered modernization across Guardian's technology and operations infrastructure to support long-term business growth

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. The strategic move comes as HCLTech reported a 20% year-on-year growth in consolidated net profit at Rs 4,624 crore in the first quarter, demonstrating the company's continued momentum in securing large enterprise deals .

Source: ET

Source: ET

Guardian India Acquisition Brings Nearly 2,000 Employees to HCLTech

As part of the expanded strategic partnership, HCLTech will acquire Guardian India, described as a high-impact global capability center with specialized talent supporting technology, operations and shared services

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. Nearly 2,000 employees will integrate into HCLTech through this Guardian India acquisition, bringing deep domain expertise in insurance technology

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. HCLTech will establish a dedicated Strategic Business Unit focused exclusively on supporting Guardian to drive technology innovation, engineering excellence, and operational transformation across the insurer's products and services

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. Karunakaran Azhisur, Country Head of Guardian India, will join HCLTech to lead this new Strategic Business Unit, ensuring continuity and domain knowledge transfer

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AI Force Platform to Deploy Agentic Capabilities Across Guardian's Operations

HCLTech will expand the use of its HCLTech AI Service Transformation Platform, known as AI Force, to create and deploy agentic capabilities for Guardian's business

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. These agentic capabilities will align with Guardian's product operating model and help create a more resilient delivery foundation that can scale with the business

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. The partnership aims to accelerate value realization and efficiency through differentiated customer experiences and reduced friction, while creating AI-led solutions and intellectual property for the broader insurance industry

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. Steve Rullo, chief digital and technology officer at Guardian, stated that the partnership represents "an important step in advancing our operating model and scaling AI across our enterprise"

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Digital Transformation Spans Multiple Business Lines for Cost Reduction

HCLTech will accelerate technology and talent transformation across data, applications and engineering while driving operational excellence across Guardian's group benefits, individual protection, retirement and wealth management businesses

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. The digital transformation initiative is expected to deliver reduced costs, faster time to market, and continued delivery of high-quality customer experiences for Guardian's customers, advisors and distribution partners

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. Srinivasan Seshadri, chief growth officer and global head of financial services at HCLTech, emphasized that this expanded partnership "reflects the strength of our relationship with Guardian to further drive their AI-enabled journey" and creates opportunities to co-create products and intellectual property that will deepen HCLTech's domain expertise

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. For the insurance sector, this deal signals how AI-powered modernization is becoming central to operational transformation strategies, with major insurers investing in long-term partnerships to build scalable AI capabilities that can adapt to evolving market demands and regulatory requirements.

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