2 Sources
[1]
Italy regulator drops investigation into Meta's WhatsApp AI bot
ROME, June 8 (Reuters) - Italy's competition authority said on Monday it had dropped an investigation into Meta Platforms (META.O), opens new tab over allegations the company abused its dominant position by installing its artificial intelligence tool on messaging service WhatsApp. The investigation had been launched in July 2025. The regulator, known as AGCM, said it closed its probe because the European Commission had extended its own investigation into the same issue to include the Italian territory. Reporting by Alvise Armellini, editing by Cristina Carlevaro Our Standards: The Thomson Reuters Trust Principles., opens new tab
[2]
Italy's Competition Watchdog Ends Probe on Meta's WhatsApp AI Tool
Meta Platforms, Inc. specializes in online social networking services. Net sales break down by activity as follows: - operation of social networking, messaging, photo and video sharing platforms (98.9%): operation of the Facebook, Instagram, Messenger, Threads and WhatsApp platforms (3.58 billion daily active users in 2025); - sale of virtual and augmented reality products, software and devices (1.1%): virtual reality headsets (Meta Quest), connected screens (Facebook Portal), wearable devices, etc. Net sales break down by source of income into advertising spaces (98.7%) and other (1.3%). Net sales are distributed geographically as follows: the United States and Canada (39.2%), Asia/Pacific (26.8%), Europe (23.2%) and other (10.8%).
Share
Copy Link
Italy's competition authority has closed its investigation into Meta Platforms over alleged abuse of dominant position through its AI tool on WhatsApp. The probe, launched in July 2025, was dropped after the European Commission extended its own investigation into the same issue to include Italian territory.
The Italy regulator has officially ended its investigation into Meta Platforms over allegations that the tech giant abused its dominant market position by integrating an AI tool into WhatsApp
1
. Italy's competition authority, known as AGCM, announced on Monday that it had dropped the probe on Meta's WhatsApp AI tool, which was initially launched in July 20251
.The decision marks a significant shift in the regulatory aspect of how AI implementation is scrutinized across European jurisdictions. The investigation centered on concerns that Meta may have leveraged its position in the social networking platform market to impose its artificial intelligence tool on WhatsApp users without adequate consideration for consumer protection and competitive fairness.

Source: Reuters
Italy's Competition Watchdog closed its probe specifically because the European Commission had extended its own investigation into the same antitrust issues to include the Italian territory
1
. This transfer of jurisdiction suggests a coordinated approach to addressing potential violations at the EU level rather than through individual member state actions. The move indicates that concerns about Meta WhatsApp AI integration are being treated as a broader European matter, potentially affecting how the company operates across all member states.For Meta Platforms, which operates Facebook, Instagram, Messenger, Threads, and WhatsApp serving 3.58 billion daily active users in 2025, this consolidation could mean facing a more comprehensive regulatory review
2
. The company derives 98.7% of its revenue from advertising spaces, making regulatory decisions about user data and AI tools particularly consequential for its business model2
.Related Stories
The handoff from national to EU-level oversight reflects growing recognition that tech platforms operating across borders require unified regulatory frameworks. As AI tools become increasingly embedded in messaging services and social networking platforms, questions about market dominance, user consent, and competitive practices will likely intensify. The European Commission's expanded investigation could set precedents for how AI features are deployed across consumer-facing applications throughout the EU, affecting not just Meta but other tech companies planning similar AI integrations.
Summarized by
Navi
[2]
26 Nov 2025•Policy and Regulation

24 Dec 2025•Policy and Regulation

30 Jul 2025•Policy and Regulation

1
Technology

2
Business and Economy

3
Health
