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OpenAI Says Its New ChatGPT for Doctors Outperforms Humans in Clinical Tasks - Decrypt
OpenAI said the chatbot outperformed human doctors in certain clinical tasks, according to its own benchmark test. OpenAI on Wednesday unveiled a free, specialized version of ChatGPT for physicians, nurse practitioners, physician assistants, and pharmacists, deepening the company's push into a healthcare sector grappling with staffing shortages, administrative overload, and burnout. The product, called ChatGPT for Clinicians, is designed to handle documentation, medical research and care consultations -- time-consuming tasks that eat into the hours clinicians can spend with patients. Access is currently limited to verified practitioners in the United States, with plans to expand internationally. The announcement arrives as AI adoption in medicine is surging. According to a 2026 survey by the American Medical Association cited by OpenAI, 72% of physicians now use AI in clinical practice, up from 48% just a year ago. The company says clinician usage of its own platform has more than doubled over the past year, with millions relying on ChatGPT weekly. Among the tool's features are a clinical search function drawing on millions of peer-reviewed sources, a deep research mode for medical literature reviews, reusable workflow templates for tasks such as referral letters and prior authorization requests, and the ability to earn continuing medical education credits while researching clinical questions in the platform. Conversations will not be used to train OpenAI's models, and HIPAA compliance support is available through a Business Associate Agreement for eligible accounts. Alongside the launch, OpenAI released HealthBench Professional, a new benchmark designed to evaluate AI performance on realistic clinical tasks across three categories: care consultations, documentation, and medical research. The company reported that GPT-5.4, running in the ChatGPT for Clinicians workspace, scored 59.0 on the benchmark -- higher than human physicians, who scored 43.7 even with unlimited time and internet access, and higher than competing models from Anthropic, Google, and xAI. Those results, however, come with an important caveat: OpenAI built both the product and the benchmark used to evaluate it. To develop the tool, the company says it worked with hundreds of physician advisors and reviewed more than 700,000 model responses. In pretesting, physicians rated 99.6 percent of responses as safe and accurate across nearly 7,000 conversations. OpenAI has been careful to frame the tool as a support system rather than a replacement for clinical judgment -- a distinction regulators and skeptics will likely watch closely as the product rolls out more broadly.
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OpenAI Treats Healthcare With New ChatGPT for Clinicians | PYMNTS.com
The company is making the new ChatGPT for Clinicians available first in the United States and later in additional countries, it said in a Wednesday (April 22) press release. In the U.S., ChatGPT for Clinicians is available free to any verified physician, nurse practitioner, physician assistant or pharmacist. This version of ChatGPT features free access to advanced AI models for complex clinical questions; the ability to turn common workflows such as referral letters, prior authorizations and patient instructions into reusable skills; and a clinical search function that provides real-time, cited answers, according to the release. It also provides deep research across medical journals; continuing medical education credits from researching clinical questions; and account security and privacy. Optional support for HIPAA compliance is available through a Business Associate Agreement. OpenAI also announced in the release that it has introduced an open benchmark for real clinician chat tasks. Called HealthBench Professional, this open benchmark covers care consult; writing and documentation; and medical research. The company also issued a white paper called "Keeping Patients First: A Blueprint for AI in U.S. Healthcare" that suggests ways to responsibly integrate AI into healthcare in the U.S. PYMNTS reported in January that OpenAI released ChatGPT for Healthcare, which the company framed as an enterprise AI stack designed to slot into existing health system workflows, helping organizations automate documentation, reduce administrative burden, and standardize care delivery while meeting HIPAA requirements. OpenAI said in its Wednesday press release: "Clinicians across leading U.S. health systems are now using [ChatGPT for Healthcare] to move faster through administrative like medical research and documentation, and get time back for patient care." In May 2025, OpenAI introduced HealthBench, which the company described as a benchmark designed to measure the capabilities of AI systems for health. OpenAI said in the Wednesday press release that the new HealthBench Professional builds on HealthBench's "broader evaluation of health conversations." PYMNTS reported April 15 that the proliferation of AI chatbots and virtual assistants in clinical settings is one of the most visible expressions of AI's promise in healthcare.
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OpenAI expands into medical sector with ChatGPT for clinicians, check what it is and what it does
The tool focuses on privacy and safety, is free for US professionals, and may expand to other countries later. OpenAI has introduced a new AI assistant designed to help medical professionals manage daily clinical work. Clinics are seeing a steady rise in patient visits, adding pressure on staff to handle documentation and keep up with new research. Many clinicians have already turned to general AI tools, but the absence of a dedicated system has made workflows inconsistent. A recent survey by the American Medical Association shows that use of AI among doctors has risen sharply over the past year. The tool is available free of cost to verified physicians, nurse practitioners, physician assistants and pharmacists in the United States. Here's everything you need to know about the latest ChatGPT-powered AI health assistants. ChatGPT for clinicians is an AI-powered assistant built by OpenAI to help medical professionals with daily clinical tasks. It can draft referral letters, review medical literature and summarise complex research in a clean and clear manner. Moreover, the platform also includes a clinical search feature that provides real-time answers which are supported by cited medical sources. Also read: After controversy, Apple blocks FBI access to deleted Signal messages with iOS 26.4.2 update The current ChatGPT assistant for the clinicians is built on the earlier healthcare-focused AI tools developed by OpenAI. However, the latest version is said to be designed for direct use by individual practitioners. Furthermore, it also allows clinicians to create repeatable workflows so that they can make their routine tasks much faster and consistent. The tool can also scan and analyse large volumes of journal data, helping users prepare detailed reports within minutes, saving them a lot of time. OpenAI said that the new healthcare AI assistant has a strong focus on privacy and safety. Moreover, the company has also clarified that medical conversations done in the AI assistants will not be used to train OpenAI's models. The company has also ensured that additional safeguards such as multi-factor authentication are included. Also read: Google launches AI-powered Workspace Intelligence: What it is and how it works For users handling patient data, optional HIPAA compliance is available through formal agreements. Another key feature is support for continuing medical education. Some research activities carried out using the platform may count towards CME credits, reducing the need for separate training sessions. OpenAI has also launched HealthBench Professional, a benchmark to test AI performance in real clinical tasks like documentation and consultations. For now, access is limited to US-based professionals, but the company plans to expand globally through partnerships, depending on local regulations.
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OpenAI unveiled ChatGPT for Clinicians, a free AI assistant for US physicians, nurse practitioners, physician assistants, and pharmacists. The company claims GPT-5.4 scored 59.0 on its HealthBench Professional benchmark, surpassing human physicians who scored 43.7. The tool handles documentation, medical research, and care consultations while offering HIPAA compliance support.
OpenAI unveiled ChatGPT for Clinicians on Wednesday, a specialized AI assistant designed to help physicians, nurse practitioners, physician assistants, and pharmacists tackle time-consuming administrative tasks that contribute to staffing shortages and physician burnout
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. The tool is currently available free to verified practitioners in the United States, with plans to expand internationally through partnerships depending on local regulations2
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. This marks a significant expansion of OpenAI's presence in healthcare AI, building on the enterprise-focused ChatGPT for Healthcare launched earlier this year.
Source: PYMNTS
The timing reflects surging demand among medical professionals. According to a 2026 survey by the American Medical Association cited by OpenAI, 72% of physicians now use AI in clinical practice, up from 48% just a year ago
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. The company reports that clinician usage of its platform has more than doubled over the past year, with millions relying on ChatGPT weekly to streamline clinical workflows.ChatGPT for Clinicians targets the administrative burden that pulls medical professionals away from patient care. The platform includes a clinical search function that provides real-time cited medical sources, drawing on millions of peer-reviewed publications
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. A deep research mode enables comprehensive medical literature reviews, while reusable workflow templates help with drafting referral letters, prior authorization requests, and patient instructions1
. The tool can scan and analyze large volumes of journal data, helping users prepare detailed reports within minutes3
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Source: Decrypt
The platform also supports continuing medical education credits for research activities conducted within the system, reducing the need for separate training sessions
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. This feature addresses the ongoing challenge of keeping medical professionals current with evolving research while managing heavy workloads. By allowing clinicians to create repeatable workflows, the AI for medical professionals aims to make routine tasks faster and more consistent3
.Alongside the launch, OpenAI introduced HealthBench Professional, an open benchmark designed to evaluate AI performance on realistic clinician chat tasks across three categories: care consultations, automating clinical documentation, and summarizing medical research
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. The company reported that GPT-5.4, running in the ChatGPT for Clinicians workspace, scored 59.0 on the benchmark—higher than human physicians who scored 43.7 even with unlimited time and internet access, and higher than competing models from Anthropic, Google, and xAI1
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Source: Digit
However, these results come with an important caveat: OpenAI built both the product and the benchmark used to evaluate it
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. Independent validation will be crucial as the medical community assesses the tool's real-world performance. To develop the platform, OpenAI worked with hundreds of physician advisors and reviewed more than 700,000 model responses. In pretesting, physicians rated 99.6% of responses as safe and accurate across nearly 7,000 conversations1
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OpenAI has emphasized privacy and safety as core features of ChatGPT for Clinicians. Conversations will not be used to train OpenAI's models, and HIPAA compliance support is available through a Business Associate Agreement for eligible accounts handling patient data
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. The company has included additional safeguards such as multi-factor authentication to protect sensitive medical information3
.OpenAI has been careful to frame the tool as a support system rather than a replacement for clinical judgment—a distinction regulators and skeptics will likely watch closely as the product rolls out more broadly
1
. The company also issued a white paper titled "Keeping Patients First: A Blueprint for AI in U.S. Healthcare" that suggests ways to responsibly integrate AI into healthcare2
. As healthcare systems face mounting pressure from administrative overload and staffing challenges, the adoption of AI tools like ChatGPT for Clinicians could reshape how medical professionals allocate their time between documentation and direct patient care.Summarized by
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