OpenAI launches ChatGPT Work with GPT-5.6 to autonomously handle complex tasks across workflows

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OpenAI has officially launched ChatGPT Work, an AI agent powered by its new GPT-5.6 model that can autonomously handle complex tasks by gathering context across applications and workflows. The tool creates documents, spreadsheets, and presentations while working for hours without supervision, marking a significant shift in how AI agents integrate into professional environments.

OpenAI Unveils ChatGPT Work Powered by GPT-5.6

OpenAI has officially launched ChatGPT Work, an AI agent designed to automate job-related tasks by gathering information across applications and workflows to create documents, spreadsheets, and presentations

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. The release coincides with the debut of GPT-5.6, OpenAI's latest frontier model that includes three variants: Sol, Terra, and Luna. The GPT-5.6 model focuses on reasoning through multi-step tasks and creating materials that follow user templates and reference files

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. ChatGPT Work represents a shift toward integrating AI agents into workflows that can operate with minimal human oversight, available on mobile, web, and desktop platforms

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Source: Android Authority

Source: Android Authority

How ChatGPT Work Autonomously Handles Complex Tasks

ChatGPT Work can complete projects independently by breaking them into smaller steps and working for hours without continuous supervision

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. The system allows users to follow progress, answer questions, change direction, and approve important actions throughout the process. A key feature called Scheduled Tasks enables ChatGPT Work to continue projects when users are away from their devices, transforming new messages from Microsoft Teams and Slack into updated documents or slides and sharing changes with teams automatically

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. The tool connects to applications and systems through plugins, including Slack, Microsoft Teams, Google Drive, SharePoint, email, calendars, and CRMs, with users directing the agent to pull context from specific apps by typing "@" followed by the app name

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Real-World Efficiency Gains from Early Adopters

More than 5 million people use Codex weekly, with over 1 million Codex users applying it for work outside software development

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. Angela Ferrante, Head of Enterprise Marketing at Zapier, reported that her company used ChatGPT Work to build a system for reviewing thousands of leads monthly, tracing customer touchpoints across Zapier's CRM, email, and other tools to generate a weekly executive dashboard that revealed seven figures in potential sales

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. Nearly 100% of teams inside OpenAI, including finance and sales, now use ChatGPT Work and Codex. In sales, the tool turned a discovery conversation into a tailored proof of concept within 24 hours, a process that normally takes weeks, while in finance, it reduced month-end close and forecasting from days to hours

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. These efficiency gains demonstrate how the AI agent can enhance productivity across different business functions.

Enhanced Features and Security Controls for Enterprise Users

The ChatGPT desktop app now includes Work and Codex capabilities, with the Codex app merging into the new ChatGPT desktop app while maintaining the same coding agent functions for developers and adding new capabilities including inline editing within diffs, pull request review, and support for multiple repositories in a single project

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. OpenAI also introduced Sites in public beta, which allows users to turn work or ideas into interactive sites or web apps that can be shared through a URL, creating live dashboards, project trackers, launch calendars, prototypes, internal portals, and interactive reports

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. On desktop, ChatGPT includes a built-in browser to gather information online and use web-based tools, while Computer Use lets ChatGPT use computers on behalf of users to execute tasks across apps, tools, and browsers

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. For Pro, Enterprise, and Edu users, administrators can manage who has access, what company context ChatGPT can use, which tools it can connect to, and what actions it can take

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. The compliance APIs provide visibility into ChatGPT Work conversations and actions, while auto-review uses OpenAI's models to review important actions involving connected tools and APIs before they happen—during adversarial red teaming, auto-review blocked 100% of attempts to extract protected data

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. The company is updating its Chrome extension to enable ChatGPT use directly in Chrome's sidebar and will sunset the standalone Atlas browser

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. ChatGPT Work is rolling out on web and mobile starting with Pro, Enterprise, and Edu users and expanding to Plus and Business users over the next few days, with the updated ChatGPT desktop app available globally for Mac and Windows

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