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AI threatens to eat business software - and it could change the way we work
In recent weeks, a range of large "software-as-a-service" companies, including Salesforce, ServiceNow and Oracle, have seen their share prices tumble. Even if you've never used these companies' software tools, there's a good chance your employer has. These tools manage key data about customers,
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Fund Beating 99% of Peers Sees Few Software Firms Surviving AI
Selling software stocks before the crowd paid off for Nick Evans, a Polar Capital fund manager. His warning to potential bargain hunters: most shares are still toxic and few firms will survive. "We think application software faces an existential threat from AI," said Evans, whose $12 billion
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Salesforce and Friends Deserve This AI Squeeze
Product releases from Anthropic PBC last week triggered a nearly $1 trillion selloff of enterprise software stocks, extending a decline that's been on course for some time. Salesforce Inc., which sells customer relationship management software, and Workday Inc., which provides financial management
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Marc Andreessen made a dire software prediction 15 years ago. Now it's happening in a way nobody imagined | Fortune
On August 20, 2011, legendary venture capitalist Marc Andreessen published a blog post -- and an accompanying essay in The Wall Street Journal -- that would become the sacred texts of the Silicon Valley bull run. Titled "Why Software Is Eating The World," he argued that the global economy was
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Wall Street Analysts Tom Lee and Dan Ives Disagree on Software "Armageddon": One Says "Buy" While the Other Says "Layoffs Are Coming." Who Is Right?
The software sector is in turmoil. Is the worst to come, or is this a generational buying opportunity? It has been a difficult start to 2026 for the software industry. New artificial intelligence (AI) product releases from the likes of Anthropic have investors questioning whether AI agents will
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Market Outlook: AI divides software stocks into winners and losers
Software stocks are under pressure after weak guidance from Palo Alto Networks added to concerns that artificial intelligence could disrupt traditional software models. Investors are reassessing which companies will benefit from rising AI adoption and which may face structural pressure. BNN
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Top-performing fund warns software firms face 'existential threat...
A top-performing asset manager is warning that few software firms will survive the rapid growth of artificial intelligence - which could potentially automate most of their services. Nick Evans, a Polar Capital fund manager, saw his $12 billion global technology fund beat 99% of peers over a
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The 'Software Winter' | Investing.com UK
The iShares Expanded Tech-Software ETF (NYSE:IGV), treated as the benchmark for the sector, has slid almost 30% from its September peak, a sharp reversal for what was considered one of the market's safest growth franchises. Every technological cycle produces its moment of doubt. For software, that
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Software Apocalypse: It's the model not the sector.
Anthropic's release of Claude Cowork industry plug-ins on January 30 sent a message that Wall Street heard loud and clear: frontier AI labs are no longer sticking to building tools for developers. They are expanding to build the replacement for enterprise software itself. Within 48 hours, Thomson
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Major software companies including Salesforce, ServiceNow, and Oracle saw share prices tumble as new AI agents threaten to replace traditional business software. The market selloff, dubbed the 'SaaSpocalypse,' has investors divided on whether this represents a buying opportunity or the beginning of fundamental industry disruption that could reshape how we work.
The software industry faces its most significant challenge yet as AI agents from Anthropic and OpenAI threaten to fundamentally alter how businesses operate. In recent weeks, major software-as-a-service companies including Salesforce, ServiceNow, and Oracle experienced dramatic share price declines, with an exchange-traded fund tracking the US software sector dropping 22%
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. The market selloff, which some analysts have dubbed the "SaaSpocalypse," erased nearly $1 trillion in value from enterprise software stocks3
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Source: Market Screener
New agentic AI tools like Anthropic's Claude Cowork, OpenAI's Frontier, and open-source platforms such as OpenClaw are at the center of this upheaval
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. These AI agents act like digital co-workers, combining automation with generative AI technology to complete complex, multi-step tasks that previously required human intervention. Nick Evans, a Polar Capital fund manager whose $12 billion global technology fund beat 99% of peers over one year, warns that "application software faces an existential threat from AI"2
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Source: Bloomberg
The threat to software sector has created an unusual split among typically bullish Wall Street analysts. Tom Lee from Fundstrat recently cautioned that "AI is wreaking havoc across software now, and that means that job losses are soon to follow"
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. Meanwhile, Wedbush analyst Dan Ives takes the opposite view, calling the downturn "the most head scratching sell-off" and a "golden buying opportunity"5
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Source: Motley Fool
Investors are grappling with what Morgan Stanley analysts call a "Trinity of Software Fears" that has driven down stock multiples by 33%
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. The primary concern centers on knowledge work automation: as generative AI expands capabilities to handle unstructured data like emails and presentations, companies may need fewer employees—and therefore fewer software licenses. This threatens the traditional software business model of charging per user or "seat."The rise of AI code generation tools has lowered barriers to software development dramatically. Companies are increasingly building their own applications internally rather than purchasing expensive third-party solutions. Swedish fintech company Klarna stopped using software from Salesforce and Workday in 2024, replacing them with smaller SaaS tools and using AI coding tool Cursor to build custom applications
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.Evans sold all his fund's holdings in application software companies including SAP, ServiceNow, Adobe, and HubSpot, stating "We won't go back to these companies"
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. He predicts most software firms will follow the path of newspapers in the 2000s, decimated by internet disruption.Fifteen years after Marc Andreessen's famous "Software Is Eating The World" essay, his prediction has materialized in an unexpected way. While software did consume retail, video, and telecommunications as Andreessen foresaw, AI is now consuming software itself
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. Morgan Stanley analysts note that generative AI represents "a continuing expansion of what types of work and business processes software can now effectively automate."Not all enterprise software faces equal risk. Systems-of-record that handle proprietary data like billing, compliance, and audit trails remain more defensible. Salesforce executive Madhav Thattai argues that AI agents can't replicate thousands of bespoke business rules built over years
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. Infrastructure software companies like Cloudflare and Snowflake, which provide foundational systems, also appear less vulnerable2
.Recent results from Datadog and Fastly showed soaring demand for internet infrastructure, with Datadog shares rising over 10% and Fastly more than doubling
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. Cybersecurity software also faces no immediate AI threat, according to Evans.Related Stories
The shift affects more than just software company valuations—it threatens to transform white-collar work fundamentally. Since ChatGPT's arrival in November 2022, AI tools have raised questions about the future of knowledge workers, including software engineers and lawyers
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. Junior software engineering jobs have declined nearly 20% over three years, highlighting AI automation's impact1
.However, several factors may moderate the pace of change. Organizational transformation remains slower than technological advancement, and heavy AI reliance risks eroding human expertise and creativity
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. Companies must also navigate complex compliance requirements that become more challenging when AI handles critical workflows.Major players aren't accepting disruption passively. ServiceNow CEO Bill McDermott emphasized that his company offers hybrid pricing structures allowing either seat-based or usage-based models
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. Salesforce attempted to lead the charge with Agentforce, its AI agent platform, though performance has been lackluster3
. ServiceNow and Figma recently announced partnerships with Anthropic, while Salesforce inked a deep partnership with OpenAI5
.Nvidia CEO Jensen Huang suggested AI will likely use existing software tools rather than building entirely new ones, potentially preserving some value for established platforms
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. Yet questions remain about whether software companies can maintain pricing power if much of their value derives from third-party AI models. As technology evolves rapidly and investors watch closely, the software industry stands at a crossroads between existential crisis and adaptation opportunity.Summarized by
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22 Jan 2026•Business and Economy
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