IBM stock crashes 25% as customers redirect spending to AI hardware ahead of price increases

Reviewed byNidhi Govil

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IBM shares suffered their worst single-day drop since 1987 after CEO Arvind Krishna revealed customers raided mainframe budgets to stockpile servers and storage before AI-driven price increases. The preliminary Q2 revenue of $17 billion missed analyst expectations by nearly $1 billion, exposing how the AI infrastructure boom is reshaping enterprise IT spending priorities and catching even established tech giants off guard.

IBM Shares Plunge After Customers Redirect Budgets to Secure AI Infrastructure

IBM stock experienced a devastating 25 percent drop after CEO Arvind Krishna issued a rare preliminary earnings warning, revealing that customers diverted their mainframe budgets to stockpile servers, storage, and memory ahead of anticipated price increases driven by the AI infrastructure boom

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. The decline marks IBM's worst single-day performance since Black Monday in 1987, wiping out months of gains and erasing billions in market value

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. IBM shares closed at $217, a dramatic fall from the $350 price target some analysts had set just weeks earlier.

Source: ET

Source: ET

The preliminary Q2 revenue came in at approximately $17 billion, up just 1 percent year over year but nearly $1 billion below the $18 billion analysts had expected

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. Arvind Krishna took the unusual step of publishing a letter to shareholders explaining the shortfall, admitting that "we did not anticipate the magnitude of the capex reprioritization" as clients scrambled to secure supply-constrained infrastructure in the final weeks of June

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. The candid admission highlights execution issues at a company that has struggled to position itself effectively within the AI spending shift reshaping corporate technology budgets.

AI Hardware Panic Disrupts Mainframe Sales and Software Revenue

The most significant damage occurred in IBM's Infrastructure division, where revenue fell 7 percent compared to expectations of only a 3 percent decline

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. This drop is particularly striking given that IBM had described the launch of its z17 mainframe in 2025 as the strongest second-quarter mainframe generation launch in company history

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. The z17 mainframe, designed to process financial transactions and mission-critical computing workloads, saw numerous large deals fail to close on expected timelines as customers prioritized securing data center infrastructure instead.

Source: SiliconANGLE

Source: SiliconANGLE

Software revenue rose just 5 percent, well below Wall Street's expectation of 10 percent growth

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. The mainframe sales shortfall directly impacted software performance because fewer mainframe deals meant weaker sales of transaction-processing software that typically accompanies them

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. Red Hat, IBM's 2019 hybrid cloud and AI acquisition, managed 11 percent growth but still fell short of forecasts

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. Gross profit margin declined to just under 58 percent, down about one percentage point from the previous year, while pre-tax margin slipped to just over 14 percent

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Shift in Corporate Spending Reveals Broader Industry Transformation

The capex shift IBM experienced reflects a fundamental transformation in enterprise IT spending priorities. "In the last few weeks of June, we saw clients shift their quarterly capex spend toward servers, storage, and memory purchases to secure supply-constrained infrastructure ahead of expected price increases," Krishna wrote

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. This AI hardware panic demonstrates how companies are racing to lock in infrastructure before tariff-related price increases and supply constraints worsen

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. Baird managing director Ted Mortonson told Axios this represents "a major miss that will rattle many" in the software industry

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Krishna also cited "rapidly evolving, industry-wide cybersecurity concerns" that distracted clients during the quarter, though he provided no further details

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. The combination of AI-driven infrastructure demand and security pressures created conditions that, as Krishna acknowledged, "require our teams to execute perfectly, and this quarter we faltered"

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. His admission that IBM "did not adapt and move quickly enough" represents a stark acknowledgment of execution issues at a company that spent over $8.3 billion on R&D last year

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AI Bookings Surge But Questions Remain About IBM's Transition

Despite the broader disappointment, IBM reported one bright spot: cumulative AI bookings have now surpassed $12 billion, suggesting sustained enterprise demand for AI consulting and infrastructure

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. The company has invested heavily in AI partnerships, including a recent collaboration with OpenAI on enterprise cybersecurity, and Krishna has positioned AI as the growth engine that will eventually reshape IBM's revenue mix

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. Red Hat continued as a notable growth engine, though watsonx, IBM's longstanding AI play, has largely been overshadowed by the rise of major AI labs

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Source: Axios

Source: Axios

However, the preliminary Q2 revenue results raise critical questions about whether AI momentum can offset weakness in IBM's legacy businesses quickly enough. The infrastructure revenue decline and consulting stagnation—which remained essentially flat—are familiar problems for a company attempting to rebrand as a hybrid cloud and AI enterprise

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. Adjusted earnings per share came in at nearly $3, also below the consensus of roughly $3

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. Goldman Sachs flagged "company-specific execution issues" in their post-results analysis, while HSBC downgraded IBM from hold to reduce

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What This Means for Enterprise Technology and IBM's Future

The profit warning and subsequent IBM shares plunge signal that the AI economy is claiming victims even among established technology providers. Companies are implementing AI usage caps and shifting toward lower-cost models to preserve budgets, according to UBS analyst Taylor McGinnis, putting additional pressure on traditional software vendors

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. For investors who believed IBM was finally turning a corner after the stock rallied 30 percent in May alone, the preliminary numbers serve as a reminder that the transition from legacy enterprise computing to an AI-driven business remains uneven

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IBM is exploring new revenue sources to fill the gaps, including quantum computing. The company recently announced plans to partner with the U.S. Department of Commerce to build Anderon, matching $1 billion in federal funding to construct a quantum wafer foundry

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. Krishna stated IBM is "on track to deliver the first large-scale fault-tolerant quantum computer by 2029"

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. Whether these initiatives can compensate for the current challenges remains uncertain. IBM plans to release full quarterly results on July 22, which will provide more detail on the extent of the damage and the company's path forward

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. For now, the message is clear: even companies that have spent decades at the center of enterprise technology must adapt rapidly or risk being left behind as customers prioritize servers and storage over traditional computing platforms.

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