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OpenAI tests sponsored AI agents inside ChatGPT ads
The Sponsored Agents feature lets users start conversations with business-backed agents after clicking an ad in ChatGPT OpenAI announced a test of interactive AI agents that users can engage with after clicking ads inside ChatGPT, deepening its push into advertising with new tools and partnerships
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ChatGPT Ads Convert 1.5 Times Better, but They Aren't for Every Brand
OpenAI's ChatGPT ad business hit a $1 billion annualized run rate in August. For anyone who hasn't been following along: that is 10x what it was five months earlier. That means tens of thousands of advertisers across 40-plus countries have already jumped in. And the early results are hard to argue
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How to Create Ads in ChatGPT: A Guide to Advertising on AI Platforms
That shift makes specific product details, useful creative variations, accurate landing pages, and strong measurement more important. For brands that want to reach customers during product research or decision-making, ChatGPT offers an advertising format built around the conversation
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ChatGPT rolls out conversational ads with 'Sponsored Agents'
The company is also bringing AI deeper into campaign creation, creative, and optimisation as it builds ChatGPT into a more fully fledged advertising platform. Sponsored Agents let people who see an advert in ChatGPT open a separate, clearly labelled conversation with the sponsoring
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OpenAI launched Sponsored Agents, allowing users to chat with business-backed AI agents after clicking ChatGPT Ads. The move deepens its advertising push with HubSpot and Shopify partnerships as the platform hits $1 billion annualized revenue run rate just 200 days after launch.
OpenAI announced a test of Sponsored Agents, an interactive feature that lets users engage with business-backed AI agents after clicking ChatGPT Ads
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. When users tap an ad, they can open a separate, clearly labeled conversation with an AI agent representing that advertiser4
. For example, a shopper clicking an ad for a dining table can ask about dimensions, seating capacity, or maintenance before following a link to the business's website1
. These interactions remain separate from ChatGPT's independent answers and the user's original conversation1
. The feature is currently being tested with select advertisers in the United States1
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Source: Campaign India
ChatGPT Ads hit a $1 billion annualized revenue run rate roughly 200 days after launch, representing 10x growth over a five-month period
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. The platform now operates in more than 40 countries and has attracted tens of thousands of advertisers1
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. Criteo, one of OpenAI's ad tech partners, reports that ChatGPT ad traffic converts at 1.5x the rate of other referral channels2
. Major brands including Target, Ford, HelloFresh, Audible, and Audemars Piguet are already buying ads on the platform2
. Omnicom, the world's largest marketing and sales company, placed more than 30 clients on the platform during the testing phase alone2
.OpenAI introduced an Ads Manager plugin that allows advertisers to create ads in ChatGPT using plain-language instructions to build, modify, and measure campaigns
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. Advertisers can spin up a campaign from a URL or brief, check performance, and receive suggestions for improvement1
. The AI-driven advertising tools can propose headlines, body text, and visuals drawn from an advertiser's landing page and campaign goals1
. An optional AI text-customization feature can rephrase ad copy to fit the flow of a conversation and render it in a user's preferred language1
. The platform supports campaign goals including Views, Clicks, and Conversions, with Views campaigns using cost per thousand impressions and Clicks campaigns using cost per click3
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Source: Inc.
HubSpot became OpenAI's first customer relationship management partner, while Shopify is its first e-commerce partner
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. Businesses using HubSpot can now connect a ChatGPT Ads account to build campaigns, track performance, and follow up on leads1
. HubSpot is launching an AI Growth Bundle with OpenAI offering HubSpot Starter and credits at up to 65% off for one year, a buy-one-get-one-free offer on ChatGPT Business seats, and a $750 match on ChatGPT Ads spend for new accounts opened by September 301
. U.S. merchants on Shopify can use a new ChatGPT Ads app, with international expansion to other markets where ChatGPT Ads operates beginning September 231
. Brian Landsman, VP of Global Partnerships at OpenAI, stated that connecting ChatGPT with customer knowledge in HubSpot helps teams do more with what they already know1
.ChatGPT Ads differ from traditional search ads by considering the conversation, user intent, ad details, landing page, and context hints when selecting relevant conversational ads
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. According to OpenAI's CMO Colin Fleming, 20 percent of free users show commercial intent, representing roughly 200 million people weekly using the platform with a buying mindset2
. Advertisers can use context hints to describe conversations, subjects, or terms where a product or service may fit3
. OpenAI recommends short, specific titles running 16 to 24 characters and useful ad copy running 32 to 48 characters, with maximum lengths of 50 characters for titles and 100 characters for copy3
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Ads Manager supports Pixel and Conversions API for measurement and campaign optimization
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. The platform can report impressions, clicks, spend, click-through rate, average cost per click, and conversion rates when conversion measurement exists3
. Retail brands with large catalogs can use product feeds containing product names, descriptions, images, prices, and availability3
. OpenAI says feed-based ads have ranked among the strongest-performing ads in its program to date3
. Custom audiences add another targeting option, with OpenAI requiring at least 25,000 matched users for inclusion targeting and bid adjustments3
.Sam Altman previously expressed concerns about advertising, stating in May 2024 that "ads plus AI is sort of uniquely unsettling to me. I kind of think of ads as a last resort for us for a business model"
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. However, the need for monetization drove the change. In late 2024, CFO Sarah Friar told the Financial Times OpenAI would be "thoughtful about when and where we implement" ads while the company restructured to become a for-profit entity2
. ChatGPT has more than a billion weekly active users, with 81 percent on free, ad-supported tiers2
. For context, Meta generates roughly $20 billion monthly in ad revenue across 3.4 billion users, meaning Meta makes ChatGPT's $1 billion annualized target in just two days2
. According to PwC, global internet advertising revenue hit $755.6 billion in 2025, up 12.2 percent over 2024, and is expected to cross $1 trillion by 20302
. OpenAI's stated goal is to capture 10 percent, or $100 billion, of that market2
. Meanwhile, competitors like Perplexity tested ads in 2024 but pulled back, saying it was in "the accuracy business," while Anthropic committed to ad-free models2
.Summarized by
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