Amazon challenges human-in-the-loop AI governance as tech giants shift to accountability models
Amazon's security VP Eric Brandwine argues that human-in-the-loop oversight fails because people stop paying attention—a phenomenon called normalization of deviance. Google, Microsoft, and IBM are also moving away from this model. Meanwhile, 82% of organizations discovered unauthorized AI agents in the past year, and 65% experienced AI-related security incidents, revealing that legacy infrastructure and excessive privileges create dangerous attack paths.