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China's 'Lipstick King' confronts slower growth, AI disruption in livestream shopping
SHANGHAI, Sept 24 (Reuters) - For nearly a decade, China's "Lipstick King" has been the face of the livestream shopping industry, helping to grow a niche format into one of the country's most important retail channels. Now, despite slowing growth and artificial intelligence reshaping the sector,
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China's 'Lipstick King' confronts slower growth, AI disruption in livestream shopping
SHANGHAI, Sept 24 (Reuters) - For nearly a decade, China's "Lipstick King" has been the face of the livestream shopping industry, helping to grow a niche format into one of the country's most important retail channels. Now, despite slowing growth and artificial intelligence reshaping the sector,
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China's livestream shopping industry confronts slower growth and AI disruption as digital hosts reduce costs by 80-90%. Li Jiaqi, who sold billions to 100 million followers, argues human hosts remain essential despite JD.com offering free AI hosting since December 2025. Regulatory efforts now require disclosure of AI-generated content.
China's livestream shopping sector faces a pivotal moment as AI disruption collides with slower growth in livestream shopping. Li Jiaqi, known as China's 'Lipstick King' with over 100 million followers, has built his career selling billions of dollars worth of beauty products since 2016
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. Despite transforming online retail sales from less than 18% in 2021 to exceeding 36% in 20251
, the industry now grapples with economic headwinds and technological transformation. Retail sales rose just 0.4% in August 2026, down from July's 0.6%, while growth of 1.1% over the first eight months of 2026 reflected sluggish household spending1
. Ashley Dudarenok, founder of digital consultancy Chozan, notes that merchants must compete harder for customers' wallets as expectations remain high but budgets shrink2
.Source: Market Screener
E-commerce platforms rapidly deploy digital hosts to address profitability pressures. JD.com made its AI hosting service free to merchants in December 2025, triggering surging adoption within three months
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. The cost-saving potential proves substantial, with AI hosts reducing livestream operating costs by 80% to 90%2
. These AI in livestream commerce applications enable round-the-clock streaming at a fraction of human presenter costs, fundamentally altering operational capabilities. Li Jiaqi acknowledges this shift, stating that AI is already changing the livestream e-commerce industry and his team has been studying integration strategies1
.The human-AI dynamic in retail remains contentious despite technological advances. Li Jiaqi argues that AI represents yesterday's version of himself, while today's version offers new ideas and perspectives
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. He positions AI as complementary rather than replacement technology, envisioning an AI version keeping viewers company overnight while he rests1
. Lu Lin, a 23-year-old host at Shanghai-based livestreaming agency Romomo, emphasizes that digital presenters struggle to replicate trust and nuanced judgment. She explains that while AI might simply recommend sizes, human hosts build trust through personalized interactions2
. This authenticity gap may prove decisive as consumers increasingly encounter AI-generated content.Related Stories
Regulatory efforts now govern AI deployment in livestream shopping. Rules requiring clear labeling of AI-generated content took effect in September 2025
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. ByteDance-owned Douyin, China's version of TikTok, banned fully AI-generated livestreams and mandates disclosure when using digital hosts2
. Consumer backlash has greeted influencers who revealed AI avatars appearing in their place, highlighting authenticity concerns. Dudarenok suggests human livestreaming hosts may become endangered species, though less successful hosts will need better tools or career changes1
. She speculates that as AI-generated content becomes ubiquitous, consumers may gravitate back toward human authenticity.Zhang Junling, vice president of Romomo, identifies profitability as the new priority as the industry moves beyond discount-driven models that fueled early growth
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. As margins tighten, dependence on celebrity hosts diminishes while large-scale systems, technology, and operational capabilities become critical. Competition no longer centers simply on individual livestream channels or hosts1
. This structural shift suggests the industry's maturation from personality-driven sales to technology-enabled operations. Watch how platforms balance cost efficiency with consumer demand for authentic human connection, and whether regulatory frameworks evolve to address emerging trust and transparency issues in AI-powered commerce.Summarized by
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