Infosys GlobalFoundries collaboration expands with AI-led managed IT services for operations
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Infosys and GlobalFoundries Expand Strategic Collaboration for AI-Powered IT Operations
Multi-year engagement reinforces Infosys' leadership in AI-led managed services for complex, mission-critical IT operations Infosys today announced an expanded multi-year collaboration with GlobalFoundries to deliver AI-led managed services across GF's enterprise IT landscape. Through this collaboration, Infosys will manage GF's end-to-end application, infrastructure, data and service desk operations. GF selected Infosys based on its proven track record as an incumbent technology provider and its deep semiconductor domain expertise. The engagement is designed to elevate GF's IT operations by transitioning from externally supported operations to a true managed services model driven by AI, automation, and continuous optimization. Vishal Mehra, Chief Information Officer, GF, said, "The renewed collaboration marks a significant step forward in GF's journey to modernize IT operations and achieve higher levels of efficiency, resilience and user experience. As a leading global semiconductor manufacturer, we are committed to advancing our digital transformation to drive greater reliability and value. Collaborating with Infosys will help us equip our teams with next‑generation capabilities to accelerate this transformation journey." Anand Swaminathan, EVP & Global Industry Leader, Communications, Media & Technology, Infosys, said, "By combining our deep domain expertise, AI capabilities and an outcome-based operating model, we will help GF reduce incidents, improve end-user experiences and sustainably lower TCO over the long term. Infosys will unlock AI value at scale to play a central role in driving intelligent operations, helping GF transition from reactive IT management to predictive and autonomous service delivery."
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Infosys Limited Announces Expanded Collaboration with Globalfoundries Inc. to Accelerate Ai-Driven Transformation of It Operations
Infosys Limited announced an expanded multi-year collaboration with GlobalFoundries Inc. to deliver AI-led managed services across GlobalFoundries Inc.'s enterprise IT landscape. Through this collaboration, Infosys Limited will manage GlobalFoundries Inc.'s end-to-end application, infrastructure, data and service desk operations. GlobalFoundries Inc. selected Infosys Limited based on its proven track record as an incumbent technology provider and its deep semiconductor domain expertise. The engagement is designed to elevate GlobalFoundries Inc.'s IT operations by transitioning from externally supported operations to a true managed services model driven by AI, automation, and continuous optimization.
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Infosys and GlobalFoundries have expanded their strategic partnership through a multi-year collaboration focused on AI-powered IT operations. The deal positions Infosys to manage end-to-end application, infrastructure, data, and service desk operations for the global semiconductor manufacturer, transitioning from externally supported operations to a managed services model driven by AI, automation, and continuous optimization.
Infosys GlobalFoundries Collaboration Enters New Phase with AI Focus
Infosys has announced an expanded multi-year collaboration with GlobalFoundries, marking a strategic shift in how the semiconductor manufacturer manages its enterprise technology infrastructure
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. The Infosys GlobalFoundries collaboration reinforces Infosys' position in delivering AI-led managed IT services for complex, mission-critical environments within the semiconductor industry2
. This partnership builds on Infosys' proven track record as an incumbent technology provider while leveraging its semiconductor domain expertise to drive an AI-driven transformation of IT operations.Comprehensive Managed Services Model Takes Shape
Through this engagement, Infosys will manage GlobalFoundries' end-to-end application and infrastructure management, along with data and service desk operations across the enterprise IT landscape
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. The transition represents a fundamental shift from externally supported IT operations to a true managed services model that prioritizes automation and continuous optimization. GlobalFoundries selected Infosys based on its established relationship and deep understanding of semiconductor manufacturing requirements, which demand high levels of reliability and uptime.AI-Powered IT Operations Drive Efficiency Goals
Vishal Mehra, Chief Information Officer at GlobalFoundries, emphasized that the renewed collaboration marks a significant step in the company's journey to modernize IT operations and achieve higher levels of efficiency, resilience, and user experience
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. As a leading global semiconductor manufacturer, GlobalFoundries is committed to advancing its digital transformation goals to drive greater reliability and value. The partnership equips teams with next-generation capabilities designed to accelerate this transformation journey.Related Stories
From Reactive to Predictive Service Delivery
Anand Swaminathan, EVP and Global Industry Leader for Communications, Media & Technology at Infosys, outlined how the company will combine deep domain expertise with AI capabilities and an outcome-based operating model
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. The approach aims to help GlobalFoundries reduce incidents, improve end-user experiences, and sustainably lower total cost of ownership over the long term. Infosys plans to unlock AI value at scale, playing a central role in driving intelligent operations that transition from reactive IT management to predictive and autonomous service delivery.What This Means for Enterprise IT Strategy
This expanded partnership signals a broader industry trend where semiconductor manufacturers recognize the need for sophisticated, AI-driven IT infrastructure to support increasingly complex manufacturing environments. For GlobalFoundries, the move addresses the growing demands of modern chip fabrication, which requires seamless integration between operational technology and information technology systems. The collaboration also positions both companies to explore how AI-led managed services can deliver measurable improvements in system reliability and operational efficiency, potentially setting benchmarks for similar engagements across the semiconductor sector. As organizations face pressure to optimize costs while maintaining service quality, the shift toward predictive and autonomous IT operations may become a competitive necessity rather than an optional upgrade.
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