Meta builds AI agent to handle Instagram shopping and compete with TikTok's e-commerce push

Reviewed byNidhi Govil

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Meta is developing Hatch, an advanced AI agent that can autonomously shop on Instagram and interact with third-party services like DoorDash and Reddit. Mark Zuckerberg aims to move beyond simple chatbots with agentic AI that performs real tasks for users, positioning the company to compete with TikTok Shop while pursuing broader superintelligence ambitions.

Meta Unveils Plans for AI Agent That Goes Beyond Chatbots

Meta is developing an advanced AI agent codenamed Hatch that aims to move beyond simple chatbots and perform multi-step tasks for users across its platforms and third-party services

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. According to a report from The Information, the company is building what Mark Zuckerberg described as an OpenClaw competitor designed to handle real-world actions rather than just answering questions

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. The Hatch AI agent represents a significant shift in Meta's artificial intelligence strategy, focusing on agentic AI that can navigate apps, interact with services, and complete tasks with minimal human intervention.

Source: Android Authority

Source: Android Authority

During Meta's recent earnings call, Zuckerberg acknowledged that OpenClaw was "exciting" but too complicated for most people to set up, signaling his intention to make Meta's agents more accessible

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. The CEO stated he wanted to "deliver agents that can understand your goals and then work day and night to help you achieve them," highlighting his superintelligence ambitions. Meta has been testing Hatch on simulated versions of third-party services including DoorDash, Reddit, and Outlook, suggesting the agent platform will extend beyond Meta's ecosystem

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Instagram Shopping Gets an AI Personal Shopper

Instagram appears positioned as the primary testing ground for Meta's agentic AI capabilities, with plans for an AI shopping tool for Instagram that could transform how users discover and purchase products

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. The AI personal shopper would allow Instagram users to tap on products they see in Instagram Reels or posts and have the AI agent handle the buying process autonomously. This Instagram shopping feature directly targets TikTok Shop, as Meta seeks to make mobile e-commerce less frustrating and more seamless

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Source: Engadget

Source: Engadget

Meta may have been preparing for this capability by recently allowing creators to tag up to 30 products in a single video, laying groundwork for more sophisticated shopping interactions

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. The company has spent years attempting to make Instagram a competitive shopping platform, and AI agents could finally provide the breakthrough needed to compete with social shopping apps.

Technical Development and Timeline

Currently, Hatch is being tested using Anthropic models rather than Meta's own AI systems, though the company plans to eventually transition to its new Muse Spark model

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. Testing for Hatch is expected to wrap up by June, with the company looking to launch new agentic capabilities closer to the end of the year

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. This timeline comes immediately after Chinese regulators blocked Meta's attempted $2 billion acquisition of Manus, an AI agent startup, in late April

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Meta's ambitions may also extend to its Ray-Ban Meta smart glasses. CFO Susan Li suggested during an analyst call that the glasses "provide what we believe is the best form factor for agentic interactions," though she acknowledged it was "very early" for such capabilities

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. Meta reportedly attempted to hire the creator of OpenClaw but lost out to OpenAI, though the company did successfully recruit the founders of Moltbook, a briefly viral forum for AI agents

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The development raises questions about how an AI agent will interact with services Meta doesn't own and what implications this has for user privacy and commercial influence. Meta has built its business on turning attention into ads, recommendations, and commerce, and adding autonomous AI agents introduces both convenience and potential concerns about how purchasing decisions might be influenced

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