AI Overviews bring conversational email search to Gmail and Google Workspace users

AI Overviews are coming to your Gmail at work | TechCrunch

During its Google Cloud Next conference on Wednesday, the company announced a slew of Workspace-focused updates, including the addition of its AI Overviews feature to Gmail. The feature, which today uses AI to summarize Google Search results, will now do the same for Gmail users in the workplace. According to Google, this will allow Gmail users to ask questions in search using natural language and then get concise answers without having to open and read different emails. The company suggests the feature could be used to ask business-related questions about topics typically shared in emails, like those about performance improvements, project milestones, invoices, comments on decks, trip details, and more with straightforward answers. The AI Overview will create an instant summary pulled from across multiple emails and conversations. While not everyone prefers to have AI as their first step to finding an answer, it is rapidly becoming the norm, both within Google's products and elsewhere on the web. In this case, Google says the AI Overviews in Gmail will be the default setting if the company has Gemini for Workspace in Gmail enabled, and if Workspace Intelligence access to Gmail is enabled. (End users must have "Smart features in Gmail, Chat, and Meet" and "Google Workspace smart features" enabled, too.) The feature was previously available to consumers with Google AI Pro and Ultra subscriptions. Google says it will also now come to business, enterprise, and education customers as well through the following products:

AI Overviews bring conversational email-finding to Gmail

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication MobileSyrup. Prior to joining Android Police, Oberoi worked on feature stories, reviews, evergreen articles, and focused on 'how-to' resources. Additionally, he informed readers about the latest deals and discounts with quick hit pieces and buyer's guides for all occasions. Oberoi lives in Toronto, Canada. When not working on a new story, he likes to hit the gym, play soccer (although he keeps calling it football for some reason🤔) and try out new restaurants in the Greater Toronto Area. If you've spent any amount of time on the internet, I'm sure you know what AI Overviews are. The Google Gemini-powered feature, which had a rough start, has since matured into a somewhat reliable tool when all you need is a quick query answered. After supercharging the tool with Gemini 3's context-aware prowess, Google is now ready to bring AI Overviews to one of its most important native apps. Related Google supercharges AI Overviews with Gemini 3 There's a new AI Mode gateway too Posts By Karandeep Singh Oberoi In a new Workspace Updates post earlier today, the Mountain View, California-based tech giant announced that it is bringing AI Overviews to Gmail. Finding obscure or old emails already isn't a difficult task, but Google wants to go above and beyond and make the process even easier. AI Overviews within Gmail unlocks conversational email-finding for you. "With AI Overviews in Gmail search, you can now ask natural language questions in Gmail's search bar and get concise summaries and answers without digging through emails," wrote the tech giant. As seen in the short example above, typing in conversational queries like "Date of the next business review" will trigger Gemini to find information within your emails. Once scoured, AI Overviews will return with all relevant details (if there are emails in your inbox containing said information). Other prompt examples include: "What are the performance improvements Owen mentioned?" "What are the milestones we agreed to for "Project Astro"? "Which invoices have I already paid and which are still outstanding to Sandbox Supplies?" "What were the latest comments from the UX deck?" "What are the details of my upcoming trip to New York?" In addition to highlighting relevant information, AI Overviews will also highlight source emails, essentially pointing you in the right direction if you need to do manual digging. Subscribe for smart coverage of Gmail's AI Overviews Curious how Gmail's new AI Overviews will change email search? Subscribe to our newsletter for focused coverage, clear breakdowns of the feature's capabilities and limitations, and highlighted examples that clarify what it finds and why it matters. Get Updates By subscribing, you agree to receive newsletter and marketing emails, and accept our Terms of Use and Privacy Policy. You can unsubscribe anytime. The feature is rolling out now. Expect it to be widely available on or around 7th May. AI Overviews within Gmail are limited to Business Starter, Standard, and Plus, Enterprise Starter, Standard, and Plus, Google AI Pro and Ultra, Frontline Plus, and Google AI Pro for Education customers.

You can now search your Gmail with actual questions, not just keywords - Phandroid

You've probably done this before: you need to find a specific email, so you type a name or a vague keyword into Gmail's search bar, skim through ten results, open three of them, and still don't find what you need. Google wants to fix that. Gmail AI Overviews are now rolling out to Google Workspace users, letting you skip the keyword guessing game entirely. The feature started reaching Workspace users on April 22, according to Google's official Workspace Updates blog. Instead of hunting for the right search term, you can just type a plain question into Gmail's search bar. Something like "What were the milestones we agreed to for Project Astro?" pulls up a concise summary at the top of your results. Gmail scans your emails and surfaces the answer directly. No digging through threads required. There are two versions of this. The thread summary that appears when you open a long email chain is free for everyone. That one just collapses a back-and-forth conversation into a quick recap at the top. The more useful part, asking your inbox questions and getting Gmail AI Overviews in the search bar, requires a Google AI Pro or Ultra subscription for regular users. The Workspace rollout this week extends that search capability to business accounts. It's also worth knowing these features are on by default. Users who'd rather not have AI summarizing their emails will need to actively turn them off by disabling smart features in Gmail's settings. Google first announced this Gmail overhaul back in January alongside a broader set of Gemini 3-powered updates, including Help Me Write, Suggested Replies, and a new AI Inbox view. The January rollout covered US Gmail users. The April 22 update specifically targets Workspace accounts, so business users are just now getting their first real look at Gmail AI Overviews in search. Google notes that the rollout could take up to 15 days to reach all eligible Workspace accounts, so if you haven't seen it yet, it's on the way.