Conversational AI

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Year2011 (Siri)

Key TechNLU, Dialogue Management, Speech-to-Text

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AI Overviews bring conversational email search to Gmail and Google Workspace users

Google is rolling out AI Overviews to Gmail, allowing users to ask natural language questions in the search bar instead of hunting for keywords. The Gemini-powered feature scans emails and delivers instant summaries pulled from multiple conversations. It's now available to Google Workspace business, enterprise, and education customers, as well as Google AI Pro and Ultra subscribers.

Technology3 sources

AI Overviews bring conversational email search to Gmail and Google Workspace users

Technology3 sources

OpenAI shifts ChatGPT ads to cost-per-click as CPM model collapses and revenue targets hit $2.5B

OpenAI has moved ChatGPT ads from CPM to cost-per-click pricing after its initial $60 CPM dropped to $25 within ten weeks. Advertisers can now bid $3-$5 per click with a reduced $50,000 minimum spend. The shift puts OpenAI in direct competition with Google and Meta for performance ad budgets as the company projects $2.5 billion in ad revenue by 2026.

Business2 sources

OpenAI shifts ChatGPT ads to cost-per-click as CPM model collapses and revenue targets hit $2.5B

Business2 sources

Bond uses AI memories to combat doomscrolling, but its data licensing plan raises questions

Bond, a new social media platform founded by former Index Ventures principal Dino Becirovic, launched on April 21 with no infinite scroll or algorithmic feeds. Instead, the post-feed social network uses AI trained on user memories to recommend real-world activities like nearby restaurants and concerts. But its long-term monetization model of licensing user data for AI training, combined with a launch without end-to-end encryption, creates tensions with its anti-exploitation positioning.

Technology2 sources

Bond uses AI memories to combat doomscrolling, but its data licensing plan raises questions

Technology2 sources

SoundHound AI acquires LivePerson for $43M, targets $500M revenue with omnichannel AI push

SoundHound AI announced plans to acquire LivePerson in a $43 million deal that combines voice AI with digital messaging capabilities. The acquisition creates an omnichannel conversational AI platform serving 25 Fortune 100 companies, with SoundHound projecting a $500 million revenue opportunity and an accelerated path to profitability.

Business3 sources

SoundHound AI acquires LivePerson for $43M, targets $500M revenue with omnichannel AI push

Business3 sources

Yelp's AI Assistant Now Books Reservations, Orders Food, and Schedules Appointments in One Chat

Yelp has upgraded its AI assistant to function as a digital concierge, allowing users to ask questions, book restaurant reservations, order food delivery, and schedule appointments without leaving the conversation. The feature integrates with DoorDash, Grubhub, Zocdoc, and other services, positioning Yelp as an answers and action platform rather than just a review site.

Technology8 sources

Yelp's AI Assistant Now Books Reservations, Orders Food, and Schedules Appointments in One Chat

Technology8 sources

Epic Games lets Fortnite creators build AI characters with voice interaction and strict guardrails

Epic Games has launched an experimental conversations tool that enables Fortnite developers to create AI characters capable of real-time voice interactions with players. Powered by Google Gemini and ElevenLabs, the feature comes with strict safety rules prohibiting romantic NPCs and medical advice, though no timeline exists for public release.

Technology2 sources

Epic Games lets Fortnite creators build AI characters with voice interaction and strict guardrails

Technology2 sources

Fynd processes 4.3 million AI customer interactions using OpenAI models across retail sectors

Fynd, backed by Reliance Retail Ventures Limited, has processed over 4.3 million customer interactions using OpenAI's large language models. The AI-native retail technology company's conversational AI agent now serves 1.1 million users and handles 750,000 interactions monthly across fashion, beauty, healthcare, and e-commerce sectors.

Technology2 sources

Fynd processes 4.3 million AI customer interactions using OpenAI models across retail sectors

Technology2 sources

Character.AI launches Books feature to turn classic literature into roleplay experiences

Character.AI has unveiled a new Books feature that transforms classic literature into interactive roleplaying experiences, allowing users to engage with characters from works like Alice in Wonderland and Pride and Prejudice. The launch arrives amid intense scrutiny over the platform's safety record, including lawsuits linked to teen suicides and mental health crises among young users.

Technology3 sources

Character.AI launches Books feature to turn classic literature into roleplay experiences

Technology3 sources

Apple teases Siri's radical redesign in iOS 27 through WWDC 2026 artwork with glowing effects

Apple has quietly revealed the future of Siri through its WWDC 2026 promotional artwork. Bloomberg's Mark Gurman reports that the glowing visual effects in the conference graphics mirror the new interface design coming to Apple's voice assistant in iOS 27. The redesign features a glowing cursor within the Dynamic Island and marks a fundamental shift toward a more conversational, AI-powered experience.

Technology7 sources

Apple teases Siri's radical redesign in iOS 27 through WWDC 2026 artwork with glowing effects

Technology7 sources

Gemini's Notebooks Feature Goes Free, Syncs with NotebookLM to Transform AI Research

Google made its Notebooks feature free for all Gemini users on the web, enabling seamless integration with NotebookLM. The update allows users to save Gemini chats as sources, organize conversations by project, and access up to 50 sources per notebook on the free tier. Paid subscribers get expanded limits, with Ultra users accessing up to 600 sources.

Technology6 sources

Gemini's Notebooks Feature Goes Free, Syncs with NotebookLM to Transform AI Research

Technology6 sources

Anthropic launches Claude Design, an AI design tool for prototypes and slides

Anthropic introduced Claude Design on Friday, a new experimental AI design tool that enables users to create visual prototypes, presentation decks, and wireframes through simple text prompts. Powered by Claude Opus 4.7, the tool targets founders and product managers without design backgrounds, positioning itself as a complement to existing platforms like Canva rather than a replacement.

Technology24 sources

Anthropic launches Claude Design, an AI design tool for prototypes and slides

Technology24 sources

Dropbox launches three apps inside ChatGPT to transform it into a productivity hub

Dropbox is launching three apps inside ChatGPT, bringing file storage, enterprise search, and AI scheduling directly into OpenAI's chat interface. The move positions ChatGPT as a central productivity operating system where knowledge workers can manage files, search company knowledge, and coordinate schedules without switching tools.

Technology2 sources

Dropbox launches three apps inside ChatGPT to transform it into a productivity hub

Technology2 sources

Google Chrome's AI Mode update lets you explore web pages side-by-side with AI search

Google rolled out a major update to AI Mode in Chrome that opens web pages alongside the AI chatbot sidebar, eliminating constant tab switching. Users can now search across multiple open tabs and ask follow-up questions while viewing source pages, streamlining research and shopping tasks.

Technology17 sources

Google Chrome's AI Mode update lets you explore web pages side-by-side with AI search

Technology17 sources

Solidroad Secures $25M Series A to Automate Quality Assurance for Customer Support with AI

Dublin and San Francisco-based Solidroad has raised $25 million in Series A funding led by Hedosophia to automate quality assurance for customer support teams. The AI-powered platform reviews 100% of customer interactions versus the industry standard of 1-3%, serving clients like Ryanair, Crypto.com, and Oura while delivering up to 90% reduction in manual review time.

Startups3 sources

Solidroad Secures $25M Series A to Automate Quality Assurance for Customer Support with AI

Startups3 sources

Canva AI 2.0 transforms design platform with memory, automation, and third-party integrations

Canva unveiled its biggest platform update since 2013, introducing Canva AI 2.0 with a conversational interface that generates designs from text prompts. The update adds persistent memory, third-party integrations with Slack, Gmail, and Zoom, plus automated workflows. With enterprise growth at 100% year-on-year and models now 5x faster and 30x cheaper, Canva positions itself against Adobe's similar AI push.

Technology22 sources

Canva AI 2.0 transforms design platform with memory, automation, and third-party integrations

Technology22 sources

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