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With iOS 27, Shortcuts could become what it was always meant to be - 9to5Mac
The Shortcuts app has always been an amazingly powerful automation tool for users who know what these very words mean. But now, it may finally become an approachable tool that delivers on its true potential for users of all kinds. Here's why. Even before Apple acquired Workflow in 2017 and turned it into Shortcuts in 2018, this app was one of the most impressive tools ever released on iOS. It abstracted away much of the complexity that made macOS's excellent Automator so intimidating to some users, while preserving a level of firepower and inter-app connection that had always felt impossible (or even forbidden) on the iPhone and the iPad. And while Apple has continued to improve on Shortcuts over the years, including its recent integration with AI models, much of its functionality and benefits have remained limited to a subset of users. Once you learn how Shortcuts works, and particularly if you've got (or develop) some familiarity with programming, you can just make magic with it. Just ask Federico Viticci and the MacStories team, and Stephen Robles, who have spent years showing just how far Shortcuts can go. I couldn't possibly begin to describe just how much I've learned from them. But as appealing as it is to believe that any regular user is just a nudge away from becoming the next great Shortcuts master, that has just never quite been true for the larger iPhone, iPad, and now Mac user base. Which is frustrating. But that doesn't mean these less technically inclined users don't have needs that go beyond "turn these photos into a GIF" and "turn off the living room lights when I leave home". In fact, the workflows they could benefit from might be the kind even the most advanced Shortcuts users would find challenging to build. That's why a report from Bloomberg today made me even more excited for next month's WWDC. When mentioning an upcoming upgrade to Shortcuts, the report noted: The version now in testing lets users create shortcuts simply by describing what they want them to do. Currently, users need to manually build shortcuts within the app or download them from Apple's gallery. In the updated app, users are presented with a prompt asking, "What do you want your shortcut to do?" along with a text field to describe the request. The system then automatically builds and installs the shortcut on the device. This question, "What do you want your shortcut to do?" is the key to what Shortcuts was always meant to be: not an automation creativity exercise (even though it can absolutely be a fun one), but rather a solution hub for creating tailor-made bridges between apps, files, and information, in ways that are different for every single iPhone, iPad, and Mac user, regardless of their technical proficiency. Having an input field where users can describe, in plain language (even by voice!), the result of what they need, and then have Shortcuts do the work to get them there, feels like one of the most beautiful and elegant examples of what Steve Jobs famously said during WWDC 1997: "You've got to start with the customer experience and work backwards to the technology." In fact, that's one of the most beautiful and elegant examples of what personal computing has always been about. If Apple does this right, an AI-powered Shortcuts app that understands what users are trying to do and turns that into a working shortcut, regardless of how complicated it may be under the hood, could finally make Shortcuts as useful to regular users as it has long been to those in the know. And of course, for users who already know their way around the app, the ceiling is about to get even higher, which is just as exciting.
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'Exactly what I've been waiting for': iOS 27 could let users build Shortcuts with AI -- and I'm glad Apple is finally paying attention to one of the iPhone's best features
* iOS 27 might bring artificial intelligence (AI) to Apple's Shortcuts app * It could let you build Shortcuts with natural language prompts * This would make Shortcuts far more accessible to users Ever since it debuted in iOS 12, Apple's Shortcuts app has had enormous potential. Yet it's never been able to fulfil that potential because the process of creating automated workflows on your iPhone -- the purpose of Shortcuts -- has always been frustratingly convoluted (something I've previously argued against). But that might all change in iOS 27. According to a new Bloomberg report, Apple's iOS 27 update will include a major upgrade for the Shortcuts app, powered by artificial intelligence (AI) via the Apple Intelligence platform. And if it works as intended, it could finally make Shortcuts more accessible to iOS users. Bloomberg explains that Shortcuts' AI revamp -- which is currently being tested by Apple -- "lets users create Shortcuts simply by describing what they want them to do." That stands in sharp contrast to Shortcuts today, which requires you to either manually add each step in your automation or download fully formed ones from Apple or other users. The report states that, in iOS 27, you'll be asked, "What do you want your shortcut to do?" You can then enter a simple natural language prompt, and Shortcuts will begin creating your workflow. Within a few seconds, you'll have your AI-generated shortcut ready to go. 'It just works' I've long felt that Apple's Shortcuts platform has been held back by its own complexity. Apple gives you no real guidance on how to create a Shortcut -- you're more or less thrown in at the deep end and left to fend for yourself. With that in mind, I've previously argued that Apple needs to create a 'Shortcuts Academy' at the very least to help people get to grips with the Shortcuts app and enable them to tap into its real power without feeling overwhelmed. But by handing the reins over to AI, Apple might have found an even better solution. There would be no need to learn the complicated process of building a potent shortcut, and instead, you'd just need to tell your phone what you want and let it do the heavy lifting. Not only does that lower the barrier to entry, but it's very in keeping with Apple's own philosophy of simplifying the user experience. What better example of "it just works" could there be? Of course, that's all assuming it does work as intended. Just this week, Bloomberg reported that Siri's AI features -- already delayed by two years -- will be labeled as "betas" when iOS 27 is revealed at the Worldwide Developers Conference (WWDC) this June, suggesting Apple still has to iron out some creases. But even if Shortcuts' AI upgrade needs a little more time in the oven, it could shape up to be exactly what I've been waiting for. And I'm sure there are plenty of Shortcuts users who feel the same way. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.
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iOS 27 could fix a huge frustration with the Shortcuts app and I can't wait for it
"Hey Siri, create a shortcut for me that snaps a picture of my food, logs the nutritional value, and then reminds me to burn calories after six hours. Please?" For years, the Shortcuts app on the iPhone has remained one of the most frustrating parts of the user experience. On one hand, it's an utterly powerful app to create automations and perform multi-step tasks in a jiffy. However, the process of creating a shortcut has been pretty complicated and almost a test of patience. It appears that Apple has finally listened to the feedback of iPhone users and is planning to give a major functional overhaul to the Shortcuts app with the release of iOS 2027. As per Bloomberg, Apple will finally let users describe the exact shortcut they want, in natural language, and the AI will create it for them. What's changing? "The version now in testing lets users create shortcuts simply by describing what they want them to do. Currently, users need to manually build shortcuts within the app or download them from Apple's gallery," says the Bloomberg report. "The system then automatically builds and installs the shortcut on the device." Right now, if you go to the Shortcuts app, it's a maze of functions, calls, and app integrations hidden behind obscure commands, even though most of them work just fine with the pre-installed Apple apps. However, you run into restrictions as soon as you start to create a shortcut that also interfaces with a third-party app. Recommended Videos But it's not just the limitations with third-party apps that are truly frustrating. It's the whole user flow in itself that is pretty complicated for an average person to head into the app and create an automation for themselves. With iOS 27, it seems Apple will finally let users simply wish a shortcut into existence, as long as they know the flow of commands and what the final result is going to be. It's not revolutionary It is great news that Apple is finally paying some attention to the Shortcuts app and addressing a crucial pain point. However, this won't be the first attempt of its kind. Following the arrival of Apple intelligence on iPhones, Apple also integrated AI automations in the Shortcuts App. In its current state, you can either pick between an on-device local model or an AI model that is hosted on Apple's private cloud servers. However, those AI models are still pretty limited, and integrating them into a new shortcut is still a hassle. This won't be the first attempt of its kind. If you take a look at Anthropic's Claude AI, it can create artifacts or even build entire apps by just having you describe them. Likewise, you can use natural language conversations to create a custom GPTs for ChatGPT, or even complex skills for Google's Gemini AI. It seems Apple is borrowing some inspiration from these rival AI chatbots and finally letting users create multi-step Shortcuts by simply describing them using natural language prompts.
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Apple is preparing a major upgrade to the Shortcuts app in iOS 27, powered by AI integration that lets users build shortcuts with natural language descriptions. Instead of manually constructing each step, users will simply describe what they want their shortcut to do, and the system will automatically generate and install it. This could finally make the powerful automation tool accessible to all iPhone users.
Apple is set to address one of the iPhone's most persistent usability challenges with iOS 27, bringing AI integration to the Shortcuts app that could fundamentally change how users create automated workflows. According to a Bloomberg report, the update will allow users to build Shortcuts with AI by simply describing what they want in natural language, eliminating the need to manually construct each step or download pre-made shortcuts from Apple's gallery
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.The version currently in testing presents users with a straightforward prompt: "What do you want your shortcut to do?" Users can then enter their request using natural language prompts, and the system automatically builds and installs the shortcut on the device
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. This approach marks a significant departure from the current workflow creation process, which has long been criticized for its complexity and steep learning curve.
Source: 9to5Mac
Since Apple acquired Workflow in 2017 and transformed it into the Shortcuts app in 2018, the tool has remained powerful yet frustratingly inaccessible to average users. While it abstracted away much of the complexity that made macOS's Automator intimidating, the process of creating shortcuts has still required technical knowledge that many iPhone users simply don't possess
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.The current system forces users to either navigate a maze of functions, calls, and app integrations hidden behind obscure commands, or rely on downloading pre-built shortcuts from Apple or other users. This limitation has meant that only a subset of users—typically those with programming familiarity—have been able to tap into the app's true potential
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.The AI-powered upgrade aims to simplify user experience by handling the technical complexity behind the scenes. Users will be able to describe their desired automation in plain language—even by voice through Siri—and let the system do the heavy lifting
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. This approach embodies what Steve Jobs famously articulated during WWDC 1997: "You've got to start with the customer experience and work backwards to the technology."For example, users could request a shortcut that snaps a picture of their food, logs nutritional value, and sets a reminder to exercise after six hours—all without understanding the underlying technical steps required
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. The system would translate this natural language description into a functional automation, dramatically lowering the barrier to entry.This isn't Apple's first attempt at integrating AI with the Shortcuts app. Following the arrival of Apple Intelligence on iPhone, the company already integrated AI automations, allowing users to choose between an on-device local model or an AI model hosted on Apple's private cloud servers. However, those AI models remain limited, and integrating them into new shortcuts is still cumbersome
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.The iOS 27 approach appears to draw inspiration from rival AI platforms. Anthropic's Claude AI can create artifacts and build entire apps through natural language descriptions, while users can create custom GPTs for ChatGPT or complex skills for Google's Gemini AI using conversational prompts
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For advanced users who already navigate the Shortcuts app with ease, the AI integration raises the ceiling even higher, potentially enabling more complex automations without the tedious manual construction process
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. For the broader iPhone user base, it promises to unlock functionality that has remained frustratingly out of reach despite owning devices capable of sophisticated automation.This democratization of automation could enable users to create tailor-made bridges between apps, files, and information in ways that are different for every single iPhone user, regardless of their technical proficiency
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.While the potential is substantial, questions remain about execution. Bloomberg recently reported that Siri's AI features—already delayed by two years—will be labeled as "betas" when iOS 27 is revealed at WWDC in June, suggesting Apple is still working to iron out issues
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. This indicates the AI-powered Shortcuts functionality may need additional refinement before reaching its full potential.
Source: TechRadar
The success of this feature will depend heavily on how accurately the AI interprets user intent and translates natural language descriptions into functional shortcuts. If Apple executes this properly, it could represent one of the most elegant examples of how AI can enhance customer experience without requiring users to understand the underlying technology.
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