Jamie Dimon predicts AI will shrink workweeks to 3.5 days as JPMorgan invests billions in tech

JPMorgan CEO Jamie Dimon predicts AI will cut the workweek down to 3.5 days -- and tells Gen Z developing EQ is more important than ever | Fortune

AI is looming over many white-collar workers like a dark cloud, threatening to automate their jobs. But JPMorgan CEO Jamie Dimon said there are sunnier days ahead thanks to the tech's productivity gains -- people will have more jobs than ever, and will be clocking in fewer hours a day. "I believe that 30 years from now, your kids are probably working three and a half days a week," Dimon told CBS in a recent interview. The CEO of the $794.5 billion bank said the world is becoming "very productive" thanks to AI; he predicted a future of healthier, happier humans who will be able to "hike more" and enjoy their pursuits outside of their shortened 3.5-day workweeks. In his annual letter to JPMorgan shareholders released this morning, Dimon reiterated that these improvements are well underway -- even if his more optimistic claims are still decades from fruition. "I do not think it is an exaggeration to say that AI will cure some cancers, create new composites and reduce accidental deaths, among other positive outcomes. It will eventually reduce the workweek in the developed world," Dimon wrote in his recent letter to shareholders. "People will live longer and safer." However, Dimon isn't willing to bury his head in the sand about the short-term effects of AI. The bank's leader has been open about AI's impact on jobs, flagging the risk of disruption if AI moves "too fast." In his shareholder letter, he doubled down on the claim that AI will "definitely eliminate some jobs," as its rapid deployment could outpace job creation and workforce adaptation. However, he added that it will simultaneously enhance existing and create new career opportunities, such as cybersecurity and AI itself. Looking to the future, the CEO believes humans will have more professional options; however, businesses and governments need to work together to ensure job security before we get there. And the ones who stay afloat won't be the most tech-savvy talent. Fortune reached out to JPMorgan for comment. CEOs have stressed the importance of workers adding prompting skills to their professional arsenal. But when asked how young people can get ahead in the AI era, Dimon underscored the importance of tapping into what it means to be human. Learning, he said, is still "the number one thing to do." "Talk to everybody. Have deep curiosity about the world," Dimon told CBS. "Learn to think all the time, and then learn to have EQ. EQ is, can I communicate? Do I have heart? Do people trust me?" "Talk to everybody. Have deep curiosity about the world," he said. "Learn to have a work ethic, learn to have a purpose -- all those things, you will have a great life." Dimon advised budding talent to develop a work ethic and understand how to find purpose. They should travel and be open to new perspectives; work with others as a team rather than make it all about themselves. Once young workers are able to tap into those soft skills, they'll have "a great life," he said. And he doesn't believe they'll be fighting for roles either; Dimon predicted that the job market will expand, despite his reservations in the short term. "Their lives are going to be more complex than ours were...They will have more jobs than we had, they'll move around a little bit more," Dimon continued. "But I think they'll have great lives." While young professionals can work on their human skills, it's only one half of the picture; the JPMorgan CEO said it's also the responsibility of businesses and government to intervene. And as thousands of people lose their jobs in the name of AI automation, Dimon proposed a solution to avoid job market chaos. "I have a plan to retrain people, relocate people, income-assist people," Dimon said at the World Economic Forum meeting in Davos, Switzerland, earlier this year. Dimon explained that there would be "civil unrest" if AI were to automate an entire profession and millions of people were suddenly booted from their high-paying jobs. Therefore, it's on the bigger powers at hand to "phase it in over time" and "retrain" workers to stay employed in the new AI era. He's even supportive of the government at the local level, offering incentives for retraining and placing restrictions on layoffs, including at his own company. "We would agree, if we have to do that to save society," he said. "Society will have more production. We're going to cure a lot of cancers. You're not going to slow it down. How do you have plans in place to make it work better if it does something terrible? That's the only way to do it."

Jamie Dimon Says AI Will Impact 'Virtually Every Function' at JPMorgan Chase - Decrypt

JPMorgan is spending billions on AI as part of a nearly $20 billion tech budget. Artificial intelligence will reshape banking, work, and parts of the global economy, JPMorgan Chase CEO Jamie Dimon said in his annual shareholder letter, describing the technology as a fast-moving shift that will impact nearly every part of the bank's operations. "The importance of AI is real, and while I hesitate to use the word transformational -- it is," Dimon wrote. "The pace of adoption will likely be far faster than prior technological transformations, like electricity or the internet. Those took decades to roll out, but this implementation looks likely to accelerate over the next few years." Dimon said the technology will influence nearly every business process at the largest U.S. bank, from customer-facing services to internal systems used by employees. "AI will affect virtually every function, application, and process in the company," he wrote, adding that in the long run, "it will have a huge positive impact on productivity." Dimon also praised AI's potential long-term effects on work, scientific research, and overall quality of life in the developed world. "I do not think it is an exaggeration to say that AI will cure some cancers, create new composites, and reduce accidental deaths, among other positive outcomes," he wrote. Despite these benefits, Dimon also warned that the technology introduces new risks, pointing to deepfakes -- or digitally altered images that look real -- along with the spread of misinformation and cybersecurity threats. "These risks are real, but they are manageable if companies, regulators, and governments prepare," he wrote. "The worst mistakes we can make are predictable: overreact at the first serious incident and regulate out important innovation, or underreact and fail to learn from what went wrong." The right approach, he added, requires "rigorous preparation in advance, an honest assessment when things go wrong -- and they will -- and discipline to fix what's broken without destroying what works." Dimon's letter comes as JPMorgan has expanded its artificial intelligence capabilities and investment, and the company's technology spending reflects that push. In February, JPMorgan said it expects to spend roughly $19.8 billion on technology in 2026, including investment in artificial intelligence, data infrastructure, and cloud computing, according to a report by Business Insider. This figure represents a sharp increase by the banking giant since 2025. In October, Dimon said the bank spends about $2 billion annually on artificial intelligence initiatives. In his letter, Dimon also raised the specter of job losses caused by AI, saying that the technology will change the labor market as companies adopt automation across more tasks. "AI will definitely eliminate some jobs, while it enhances others. Our firm will have definitive plans on how we can support and redeploy our affected workforce," he said. "AI will create many jobs -- some we can see today in cybersecurity and AI itself, and some we can't see. But we do know that there is a huge workforce shortage for many well-paying white- and blue-collar jobs." Concerns about AI-driven job losses have intensified in recent months as industry leaders warn the technology could reshape white-collar work faster than previous waves of automation. In January, Anthropic CEO Dario Amodei said advances in artificial intelligence could eliminate up to half of entry-level professional jobs within five years as systems increasingly take over tasks such as coding, research, and data analysis. "I have engineers within Anthropic who say, 'I don't write any code anymore. I just let the model write the code, I edit it,'" he said at the time. "We might be six to 12 months away from when the model is doing most, maybe all, of what [software engineers] do end-to-end." On Monday, OpenAI added to the debate by releasing a policy paper urging governments to prepare for economic disruption from advanced AI and calling for new approaches to taxation, worker protections, and social support if automation leads to widespread job displacement. Despite these risks, Dimon said JPMorgan intends to continue deploying artificial intelligence throughout its operations as competition increases from fintech companies and other technology-driven financial services firms. "We will not put our heads in the sand. We will deploy AI, as we deploy all technology, to do a better job for our customers (and employees)," he wrote.

Shorter workweeks and cancer cures: Chase Bank boss Jamie Dimon puts an optimistic spin on AI disruption

Dimon argued that the pace of the adoption of AI is unlike that of other technologies that came before, like electricity and the internet. While the technology is "transformational," he cautioned that no one can predict how exactly AI will unfold. His overall outlook is optimistic. Dimon says he believes that AI will improve many areas of daily life and business. "AI will affect virtually every function, application and process in the company. And in the long run, it will have a huge positive impact on productivity," he wrote.

JPMorgan's Jamie Dimon Sees Major AI Upside in Annual Letter

Alongside other major issues like geopolitical tensions and a shaky economy, Dimon told shareholders that there should be a renewed commitment to American ideals and that the company will deploy more AI. "AI will affect virtually every function, application, and process in the company. And in the long run, it will have a huge positive impact on productivity," said Dimon in the letter. According to JP Morgan, the firm hit record revenue for the eighth consecutive year, reaching $185.6 billion in 2025, alongside net income of $57 billion. Dimon noted that as the firm continues to grow, it aims for artificial intelligence to touch every part of the business, even as it navigates uncertainty.