Workday doubles Indian headcount to 1,300, plans sustained hiring as AI investments deepen

Workday to keep expanding Indian workforce, deepen AI investments, executive says

Workday plans to continue its rapid hiring in India. The company is increasing investments in artificial intelligence and opening new offices. India's skilled workforce and lower costs make it attractive for global capability centers. Workday's headcount in India has already doubled. AI is automating tasks for customers, speeding up processes significantly. Workday would sustain the pace of workforce expansion in India, a top executive said on Tuesday, as the human resources and enterprise software maker deepens investments in artificial intelligence and opens new offices. India is home to more than half of all global capability centres ⁠as companies ⁠prefer its large skilled workforce, lower operating costs and rising ability to support high-value jobs across technology, finance and engineering. Workday has offices in financial capital Mumbai and two more cities with plans to expand to Delhi and Bengaluru. Its headcount in the Asian country has more than doubled over 12 to 14 months to about ⁠1,300 employees. "We would continue (hiring) at the same pace," Sunil Jose, president of Workday India, told Reuters. Jose did not give a ⁠timeline for opening up offices in Bengaluru and Delhi. Workday serves more than 1,800 customers in India, of the 11,500 globally that include Target, Netflix and Nvidia. AI use cases Workday would invest more in artificial intelligence across both internal operations and customer-facing products, Jose said, without disclosing financial details. He said customers are increasingly deploying Workday's AI agents across payroll, hiring, finance and expense-management workflows to automate repetitive tasks, with one global retailer reducing hiring times by 70%. He did not name the retailer. Automated processes are ⁠enabling companies to quicken nearly two-thirds of tasks that once required a significant amount of time, he said. Global centres in India have been hiring workers with advanced AI and data skills as multinational firms ramp up hiring for generative AI and automation roles. This comes amid a slump in software and services stocks on concerns AI tools could hurt traditional business models.

Workday scales up presence in India to accelerate AI push

Workday plans to rapidly expand its Indian workforce to support growing investments in artificial intelligence and the opening of new offices across the country. The US-based HR and enterprise management software provider, which already operates in Mumbai and two other Indian cities, is now set to establish a presence in Delhi and Bangalore. The group's headcount in India has more than doubled in just over a year, reaching around 1,300 employees. India has emerged as a strategic hub for multinationals, driven by its vast pool of skilled labor, competitive costs, and expanding capabilities in technology and finance. Workday already serves over 1,800 clients in the country out of a global total of 11,500 corporate users, including Target, Netflix, and Nvidia. According to Sunil Jose, President of Workday India, the group intends to maintain its current hiring pace in the coming months. Workday also aims to ramp up its AI investments, both for internal operations and enterprise-facing products. Sunil Jose noted that the group's AI agents are increasingly deployed across payroll, recruitment, finance, and expense management to automate repetitive tasks. The executive highlighted that a major global retailer reduced its hiring turnaround time by 70% using these tools. This momentum comes as India-based technology centers aggressively recruit specialists in generative AI and data analytics.