Fynd processes 4.3 million AI customer interactions using OpenAI models across retail sectors
Fynd, backed by Reliance Retail Ventures Limited, has processed over 4.3 million customer interactions using OpenAI's large language models. The AI-native retail technology company's conversational AI agent now serves 1.1 million users and handles 750,000 interactions monthly across fashion, beauty, healthcare, and e-commerce sectors.